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Parke Regency Hotel and Conference Center

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271 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Albion, Illinois
Reviewed 21 September 2016

Staff was very friendly and accommodating. Breakfast was nice and hot and well presented. Room was comfortable and well maintained. Parking was close. Conference room was well presented and accommodating with coffee and ice water. Easy to get to with GPS guidance. I would recommend this as a good place to stay.

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Helpful?
Thank janej48
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello! Thank you very much for taking the time to complete the survey! It is always great hearing from our guests. I will be sure to pass on your kind comments to our staff. Thank you again for choosing the Parke Regency Hotel & Conference Center! Have a terrific day! Terry Stalsberg, CHA General Manager

Sun Lakes, Arizona, United States
Reviewed 16 September 2016

We understand this hotel has filed bankruptcy; it shows in some ways. The rooms are showing wear and tear and some areas need a good cleaning. The bedding was comfortable. The breakfast was very boring after day 2 as it is the same frozen/reheated items every day. The staff was friendly and courteous. The Tavern is closed, but we were...

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Thank Charlene C
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello Charlene! Thank you very much for taking the time to provide us a rating and a review. I'm not sure where your information came from, but current ownership has not filed bankruptcy. The Tavern is only temporarily closed as we have started the process for hotel renovations. As for our breakfast, it is a standard complimentary breakfast that other...

Bethesda, MD
Reviewed 14 September 2016

First the good: Rooms were fairly spacious and room was clean. I thought it was a good room for the $. I based my stars on the value for the $. I was there for a family wedding, and the only reason I dinged them a couple stars was the following incident. I went to the front desk to ask...

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Helpful?
Thank TheSponge8
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello! Thank you very much for taking the time to provide us with a rating and to write a review. It is always great hearing from our guests. I truly apologize for the incident at the Front Desk and will share with our staff. It is very possible we ran out of eggs for a short time, again, I apologize...

Toledo, Ohio
Reviewed 31 August 2016

Loved the friendly staff and it was very clean. Could use more staff we had a bit of a wait for someone come to the desk to check in. They could of used more help for the breakfast also. The food was very good and the rooms were clean.

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Helpful?
Thank X7323VOlindad
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello! Thank you very much for taking the time to write a review and provide a rating. It is always great hearing from our guests! Scheduling staff is always a tricky process. I am happy that you enjoyed your food and the room. Thank you again for choosing the Parke Regency Hotel & Conference Center. I hope your future travels...

Benton, Illinois
Reviewed 30 August 2016 via mobile

Rooms were nice and clean. For the price not bad. Fee breakfast wasn't that good and some of our party went in to town to eat. It was a quiet hotel for the most part. Said there was a bar but it was not open either night when we were there. Would stay again if in town.

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Thank redfox24
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello! Thank you very much for taking the time to provide a rating and write a response. It is always great hearing from our guests. Thank you for the kind comments as well. I will be sure to pass them onto the staff. I apologize that you didn't enjoy the breakfast and that the Tavern was closed both nights. We...

Aurora, Illinois
Reviewed 29 August 2016

The only issue I had was that my bed was not the best and the AC unit keep making a knocking noise, other than that the food was good and the staff was friendly. I would stay again as the price was right and the staff were nice.

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Thank caprece2016
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello! Thank you very much for taking the time to respond to the survey! I am pleased that you enjoyed your stay and do apologize for the bed and AC. I will be sure to pass your comments onto our staff as they always appreciate the recognition! Thank you again for choosing the Parke Regency Hotel & Conference Center! I...

Reviewed 28 August 2016

When we first arrived, the staff was very friendly and had fresh cookies made available for guests. After getting checked in, we went to the room and realized we were given the wrong room--we ordered a room with a King size bed online, but were given one with two Queen size beds. I went to the front desk to ask...

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Helpful?
Thank James C
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello James! Thank you very much for taking the time to write a review and provide us with a rating. It is always great hearing from our guests. I apologize for the mixup on your room and am happy to see that we were able to resolve it. I am also happy you enjoyed our free breakfast! Thank you again...

Chicago, Illinois
Reviewed 28 August 2016

Would not stay there again - Had problems with floors not being cleaned, shower was never cleaned for 3 days, Bugs found in shower, uncomfortable beds-Both of them, furniture was literally falling apart by refrigerator and microwave, Staff was great, breakfast was good, needs work

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Helpful?
Thank H6275TZdavidm
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello! Thank you very much for taking the time to respond to the survey and for writing a review. It is always great hearing from our guests even when we may have dropped the ball. I truly apologize for all the issues you experienced with your stay. I will be sure to pass on your comments to our housekeeping and...

Bowie, United States
Reviewed 26 August 2016

Bad management decisions left guests dangling. No quality restaurant within walking distance, discontinued shuttle service (the assistant manager drove me to the airport), no restaurant or bar AS ADVERTISED.

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Thank Gordon C
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello Gordon! Thank you very much for taking the time to respond to the survey, letting us know of your experience. I truly apologize for our restaurant being closed during your time with us. I'm not sure what is meant by the discontinued shuttle service as our shuttle service is operating as always. It is common practice for management to...

Columbus, Ohio
Reviewed 22 August 2016

Drove roughly 10 hours straight, super tired. Front desk lady was super fun and helped me get a later check out time to sleep longer. Room was gorgeous and super comfortable. Fell asleep. 10/10 would sleep again. Checked out of room next afternoon, cool guy was quick with process and friendly. Everyone was friendly. Gas station pretty close to hotel....

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Helpful?
Thank Muffakin
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello Muffakin! Thank you very much for taking the time to write a review and thank you as well for such kind comments! I will be sure to pass them onto our staff. I hope your future travels are just as safe and enjoyable! Have a terrific week! Terry Stalsberg, CHA General Manager

19 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Breakfast Available
  • Shuttle Bus Service
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Parke Regency Hotel is the ONLY boutique hotel in central Illinois. We know that you will love your stay. Come try out the Parke for something new and a whole lot of luxury! ... more   less 

Additional Information about Parke Regency Hotel and Conference Center

Address: 1413 Leslie Dr, Bloomington, IL 61704
Region: United States > Illinois > Bloomington
Price Range: $102 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Parke Regency Hotel and Conference Center 3.5*
Number of rooms: 70
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Questions & Answers

Here's what travellers have asked, with answers from Parke Regency Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Parke Regency Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel has everything and anything you need”
 of 5 bubbles izedson, 11 Feb 2017 | Read review
“We were on the 3rd floor which was very quiet”
 of 5 bubbles tammyr696, 11 Feb 2017 | Read review
“rooms bet. hallway & elevator”
 of 5 bubbles TheSponge8, 14 Sep 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles Cari201444, 2 Jul 2016 | Read review
“Avoid the first floor near the breakfast room”
 of 5 bubbles schellgirl, 27 Jun 2016 | Read review
5 of 5