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Country Inn & Suites By Carlson, Bloomington-Normal West

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Country Inn & Suites By Carlson, Bloomington-Normal West
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273 Reviews from our TripAdvisor Community

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Showing 273: English reviews
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Newark, New Jersey
Reviewed 2 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Marina P
Gravois Mills, Missouri
Reviewed 4 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank brookf508
Minnetonka, Minnesota, United States
Reviewed 5 days ago NEW

Very clear room and friendly front desk clerk. Only issue was tv quality and channels. Lots of places to eat. Breakfast was ok but not as good as other country Inns. Comfortable bed but room could have used more lights.

Review collected in partnership with this hotel
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Helpful?
Thank Dorothy S
CountryBLIL, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance...

Madison, Wisconsin
Reviewed 1 week ago

This hotel is really not up to what would be expected of a Country Inn. From the outside you can tell that they have not begun to update to the new layout and design that Carlson rolled out four years ago. The room I was given had peeling wallpaper and damage to the ceiling. WiFi network and Internet were very...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank DontLift
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Thank you for patronizing Country Inn & Suites. It is good to know that you were satisfied with the "Be Our Guest" breakfast. On the other hand, we apologize for the multiple issues you've encountered in regards to the condition of the hotel, the amenities of your room and the internet connection during your stay. Your review gives us the...

Morris, Illinois, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Pat J
CountryBLIL, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Apple Valley, Minnesota
Reviewed 3 weeks ago

Can't find anything but good about this hotel..location, good rooms..excellent staff and good breakfast which is always hard to beat at a Countryinn...Location is good with many fine places to eat nearby..all in all a good place..

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Thank Travelor0610
CountryBLIL, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Thanks for the review! We enjoyed reading your review.

Wisconsin Rapids, Wisconsin, USA
Reviewed 3 weeks ago

Rooms were fine, location convenient, staff cordial enough, but the cookies were always gone, the soda machines half empty, and the elevator had to be waited for all the time and this was not even a busy time of the week! All this for $99 a night.

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Thank Rhonda W
CountryBLIL, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Rhonda W, We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Thank you for staying with us.

Minneapolis, Minnesota
Reviewed 1 January 2017 via mobile

These properties are always a good value and are well run. My wife and I pulled in here at 8 pm and they had our room all ready, had their usual friendly demeanor and of course warm chocolate chip cookies.

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Thank don9290
CountryBLIL, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and of course the warm chocolate chip cookies. We look forward to your next stay.

Altoona, Iowa
Reviewed 7 December 2016

I have stayed here before and no problems, this time I was given a corner room on the second floor. I came in late so I just went to bed, in the morning I walked into the bathroom and saw that the ceiling had moisture problems and was sagging down. I then went to leave and the moisture problem went...

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Helpful?
Thank Toby N
CountryBLIL, General Manager at Country Inn & Suites By Carlson, Bloomington-Normal West, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. The room that you were in has been blocked and we will review the conditions of your room with our maintenance staff to ensure the room is up to Country Inns & Suites by Carlson standards.

Ephraim, Wisconsin
Reviewed 17 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank PizzamanDick55

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Enjoy Reliable Lodging in Bloomington near Illinois State University. Whether you're in town for a college visit, a conference or a family trip, the Country Inn & Suites By Carlson(R), Bloomington-Normal West, IL welcomes you with friendly service and a hot cup of coffee. Within five miles of both downtown Bloomington and uptown Normal, our hotel is also conveniently located off I-55 and I-74, and within 10 minutes from Illinois State University, Illinois Wesleyan University and the Interstate Banquet and Conference Center. After a long day of exploring, pillowtop beds and a quiet location promise a good night's rest. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Bloomington-Normal West

Address: 923 Maple Hill Road, Bloomington, IL 61704
Region: United States > Illinois > Bloomington
Price Range: $104 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Bloomington-Normal West 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Country Inn & Suites Bloomington Normal West Hotel Bloomington
Country Inn And Suites Bloomington Normal West
Country Inn Bloomington
Bloomington Country Inn
Hotel Style:
#4 Romantic Hotel in Bloomington
#6 Family Hotel in Bloomington
#8 Business Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Bloomington-Normal West staff and other travellers.
1 question
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Murfreesboro, Tennessee
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Bloomington-Normal West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only was tv options and picture quality ”
 of 5 bubbles DorothyS758, 22 Mar 2017 | Read review
“Pretty much it is a quiet hotel..”
 of 5 bubbles Travelor0610, 4 Mar 2017 | Read review
“Stay out of Rom 119.”
 of 5 bubbles raysan208, 27 Jul 2016 | Read review
“Stay away from first floor queen rooms”
 of 5 bubbles SeanD38, 14 Jul 2016 | Read review
“coffee pot was in an area with no usable (open) receptacle, add more for the coffee pot.”
 of 5 bubbles Rainy9683, 14 Mar 2016 | Read review
5 of 5