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All reviewsroom was cleancookieseasy accesshot breakfastgreat place to staybob evansexercise roomking suitebiscuits and gravyoff the highwaythe staff was greatnext morningparking lotpleasant staywould definitely stay here againin townfree breakfast
I stayed two nights at the Country Inn at the same time as the Illinois Theater festival. This is an older, run down facility. While the beds were clean, the room was a shining example of deferred maintenance. The entire drain of the tub, flange...More
Thank mike d
Response from CountryBLIL, General Manager at Country Inn & Suites by Radisson, Bloomington-Normal West, ILResponded yesterday
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
Very pleased with our stay here. Found clean comfortable beds. Rooms were well kept. Easy access to a bar grill across parking lot if you don’t want to drive far. Pool and spa were well maintained. Exercise room was good. Didn’t have a bike which...More
Stayed for one night to hang out with my sister. Most of the hotel is nice but lots of little details that were not taken care of. Our room smelled horribly of cigarette smoke, the counter in the bathroom had brown stains, there was no...More
Thank Megan M
Response from CountryBLIL, Guest Relations Manager at Country Inn & Suites by Radisson, Bloomington-Normal West, ILResponded 4 days ago
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
We stayed here one night while traveling. We had a King Suite which was very spacious and clean with an extremely comfortable bed. The staff was efficient and courteous. The only reason I couldn't give it an 'excellent' rating was because the breakfast was not...More