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Extended Stay America - Bloomington - Normal

ExtendedStayUS$71*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Bloomington - Normal
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105 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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MELROSE PARK
Reviewed 1 week ago

My friend was visiting from Phoenix and stayed at this property, so my review is based solely on observation. Room appeared to be clean, no odors. No security doors. No ice machine! Breakfast available. No coffemaker or utensils, cups, etc. in room. Needed to be requested at front desk.

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Helpful?
Thank RacerMomIL
00esa, General Manager at Extended Stay America - Bloomington - Normal, responded to this review

Thank you for sharing your feedback about your visit to our hotel. We are pleased to know you were impressed with our rooms and complimentary breakfast. To ensure cleanliness of kitchenware along with the coffee-maker upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We appreciate your...

Oswego, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 28 June 2016

Jut stayed there - clean room, great service, nice kitchenette. Fantastic for the price. I will always stay here when I am in Bloomington - Normal. Breakfast was not fantastic, but very adequate. Great location

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Helpful?
Thank ddemasie
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Bloomington - Normal, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad to read you had a pleasant experience with us and that you enjoyed our fully equipped kitchen. Your comments will help us improve and maintain what we're doing well. Thank you again for your review. We look forward to seeing you in the future, should...

Maple Grove, Minnesota
Reviewed 2 weeks ago via mobile

We tried to check in and the key making machine was broken so you couldn't get into your room without someone letting you in. Also the front desk person made 2 calls while trying to check in, and never got through the checking so we decided to leave.

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Helpful?
Thank Tammy A
00esa, General Manager at Extended Stay America - Bloomington - Normal, responded to this review

Tammy, we were disheartened to read about the issues you experienced when checking in and hope you will accept our sincere apology. This is not the typical feedback we receive about our service, and we are taking every possible measure to make sure this does not happen again. I truly hope this unfortunate situation will not prevent you from staying...

ottawa il
Reviewed 18 February 2017

I found this extended stay to be about typical. It was clean enough, but when you stay for over a week, you get maid service every 7 days. I tend to clean my own room and bring a carpet sweeper to tidy up. The staff is friendly, everything worked and overall I was satisfied with my stay. My GPS directed...

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Helpful?
Thank shellyg54250
Manager_11525, Manager at Extended Stay America - Bloomington - Normal, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding the staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Houston, Texas
Reviewed 14 February 2017

Great rates but what really Stood out is the people who worked there. They were always willing to help, fast, as well as had a great attitude while doing so. Thanks to my extended stay family. Brandi, Ameya, Victoria, and Valencia among others for such a warm environment while away from home.

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Helpful?
Thank ibaneztech
Manager_11525, Manager at Extended Stay America - Bloomington - Normal, responded to this review

The team and I appreciate your remarks. Your positive comments regarding our affordable rates and helpful staff are much appreciated. Our staff will be informed on the excellent job they are doing. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Louisiana, Missouri
Reviewed 28 October 2016

Have stayed here several times. The last visit I was not aware of their new policy and was disappointed i.e. no dishes, coffee pot, tray in room and voiced my concern. The very polite and helpful Manager returned my call and explained it to me. The hotel is conveniently located for my needs while visiting. There is fuel and food...

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Helpful?
Thank lindalou723
Manager_11525, Manager at Extended Stay America - Bloomington - Normal, responded to this review

Thank you so much for sharing your experience with us. I'm thrilled that that our conversation helped to explain things. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. Do not hesitate to let me know if there is anything else I can do. It would be our...

Chicago
Reviewed 15 October 2016

Although the location is on Veterans Pkwy., it is on the far end of the Parkway, not really near the hustle and bustle. The hotel entrance is situated in the rear of the property and seemed kind of creepy. The lobby, if you want to call it that is not much more of a check-in counter. This is a no-frills...

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Helpful?
Thank BethChicago
Manager_11525, Manager at Extended Stay America - Bloomington - Normal, responded to this review

I appreciate you bringing your experience to our attention. I am sorry to hear that we did not meet your expectations. I discussed your comments with our team, and we are doubling our room inspections, to be sure that this does not happen again in the future. Thank you very much for providing us with your feedback. If you would...

Reviewed 6 October 2016

Two night stay, quiet, comfortable, what I expected for the price. Good location on south side of town, close to major businesses. Food and fuel nearby, some within walking distance. Showtime is premium channel.

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Helpful?
Thank Mark F
Manager_11525, Manager at Extended Stay America - Bloomington - Normal, responded to this review

Your feedback is very important. Thank you for sharing. It is great to see you had a quiet, comfortable experience at our hotel and that you valued our convenient location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 15 August 2016

After a not-so-great experience during our first stay, my fiancée and I returned for a personal event in Bloomington. The quality of our visit was much better than the first. Highlight: - Very friendly staffer at the front desk! She was energetic and great to chat with. Low-light: - The WiFi was very slow, and there are not many television...

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Helpful?
Thank JDeanWilliams
Manager_11525, Manager at Extended Stay America - Bloomington - Normal, responded to this review

Your feedback is very important to us. I am more than pleased to read your stay was much better this time. Our staff members are here to assist guests and it is great to know they made a memorable impression on you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 18 July 2016 via mobile

Horrible!! We checked in on a Wed evening and by the next day my daughter received bites. We couldn't leave fast enough. We were credited for our whole stay, but I threw away clothes, bags, have spent dollars on laundry, dry cleaning. Had to check in another Ext Stay as could not go anywhere else until I knew the problem...

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Helpful?
Thank Dee W

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Bloomington - Normal

Address: 1805 S Veterans Pkwy, Bloomington, IL 61701-7000
Region: United States > Illinois > Bloomington
Price Range: $93 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Bloomington - Normal 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Bloomington
Extended Stay America Bloomington
Bloomington Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Bloomington - Normal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevators are noisy. Extended stays attract a lot of construction workers. If you are not comfortable with that maybe stay elsewhere.”
shellyg54250, 18 Feb 2017 | Read review
“Don't stay here!”
  • Another burn mark
  • Trim peeling off
  • Burn mark
  • Fridge with rusted pitting
csgrafix, 17 Apr 2016 | Read review
“Great central location and close to everything in Bloomington.”
GayleP314, 17 Mar 2016 | Read review
“Everywhere views are different. I can see houses, squirrels, can see my car.”
327bharatd, 26 Feb 2016 | Read review
“I like the room I'm in on the corner with windows on 2 walls.”
edwardp810, 28 Jan 2016 | Read review
5 of 5
ExtendedStay
US$71* /night
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Hotels.comUS$71
Booking.comUS$71
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Prices are for 1 room, 2 adults
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