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Extended Stay America - Bloomington - Normal

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Traveller (15)
Room & Suite (13)
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Overview
  • Excellent33%
  • Very good16%
  • Average16%
  • Poor16%
  • Terrible19%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Kitchenette
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (126)
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31 - 35 of 126 reviews
Reviewed June 29, 2016

This incident happened in early 2015, but I'm now able to write about it. I'm sorry I didn't write before. My friend stayed at this hotel in January 2015. He had the most terrible service ever. I recall him saying that this place allowed animals...More

Thank johanna20162016
Reviewed June 28, 2016

Jut stayed there - clean room, great service, nice kitchenette. Fantastic for the price. I will always stay here when I am in Bloomington - Normal. Breakfast was not fantastic, but very adequate. Great locationMore

Thank ddemasie
Response from Manager_11525, Manager at Extended Stay America - Bloomington - NormalResponded July 1, 2016

Thank you for taking the time to write a review of your stay. I'm glad to read you had a pleasant experience with us and that you enjoyed our fully equipped kitchen. Your comments will help us improve and maintain what we're doing well. Thank...More

Reviewed June 23, 2016

Clean, great price! We stayed 9 nights and received an excellent rate! Friendly, helpful staff, extra-large studio-style room, comfortable bed, free WiFi, good location. Fresh coffee, apples, breakfast bars, local newspaper each morning. Great for overnight or long-term stay, love having the in-room kitchen!More

Thank Greg Z
Response from Manager_11525, Manager at Extended Stay America - Bloomington - NormalResponded June 28, 2016

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our amenities provided to you. Thank you again for your kind words. The staff and I would love to provide you with another...More

Reviewed May 1, 2016 via mobile

The room is nicely renovated and cosmetically seems fine. The smell of a giant ashtray floods the hallways and rooms on the 3rd floor. I'm not a picky person, but the smell is enough to wake a person up. Out of the 32 years I've...More

Thank Chris S
Response from Manager_11525, General Manager at Extended Stay America - Bloomington - NormalResponded May 9, 2016

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the cleanliness issues is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we make sure we...More

Reviewed April 17, 2016

I thought a place meant more for businesspeople would be nicer but I was wrong. The main entrance looked like an afterthought, and unappealing at best. The floor our room was on smelled horribly and never got better. We got a room with kitchenette and...More

Thank csgrafix
Response from Manager_11525, General Manager at Extended Stay America - Bloomington - NormalResponded April 27, 2016

Your review for our hotel was recently brought to my attention. I appreciate your comments about our staff; however, please know that we are sincerely sorry that we failed to exceed your expectations. In response to your feedback, I will make sure we are implementing...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$60 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$60 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (13)
Dining (1)
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Room Tips
"Go somewhere else"
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"Request a room in the front which appears to be the rear. The rear of the building sits just off of the..."
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"The elevators are noisy. Extended stays attract a lot of construction workers. If you are not comfortable..."
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"Don't stay here!"
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