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aloft Bolingbrook

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299 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Reviewed 29 October 2016

I knew we were in trouble when we had to sign a "No Party Agreement" when we checked in. Prepare yourselves for loud drunks at 2am, paper thin walls, and a front desk staff that doesn't answer the phone.

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Helpful?
Thank Andrew V
AGagnonAGM, General Manager at aloft Bolingbrook, responded to this review

Dear Andrew V, I'm sorry to hear you did not enjoy your stay with us and I want you to know we take all our guest's comments very seriously as we strive to make each guest's experience at our hotel comfortable and restful. During busy wedding weekends we put steps in place to reduce the amount of noise such as...

Leoma, Tennessee
Reviewed 29 October 2016 via mobile

This is my second stay here and has become my favorite place in the Bolingbrook suburb. It is conveniently located near interstate access and essentially on/near the Promenade mall complex. There are lots of nearby shops and eateries. The hotel itself is clean and quiet. It has that modern chic cool vibe going on. Room service was nice, quick and...

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Helpful?
Thank target242
AGagnonAGM, General Manager at aloft Bolingbrook, responded to this review

Dear target242, Thank you for coming to stay with us again! We greatly appreciate your continued patronage of our hotel and your taking the time to offer our other guests some insight into your experience with us. We take pride in our clean and comfortable rooms and I'm glad that you are able to take advantage of the nearby shopping...

Honolulu, Hawaii
Reviewed 11 October 2016

Bed was incredible, and the bar was pretty good too, but there were too many issues i had to deal with that made the trip and stay stale. First, the Phone was broken--no one could hear me. Next, the A/C had to be worked on. Next, the refrigerator was warm, so that had to be replaced. The upside was that...

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Helpful?
Thank Lightningpao
AGagnonAGM, General Manager at aloft Bolingbrook, responded to this review

Dear Lightningpao, Thank you for taking a moment to provide us with a review of your recent stay with us. I'm very sorry to hear that you encountered a number of different maintenance issues in the room we provided for your stay. I hope you will accept my sincere apologies and I appreciate you bringing these items to our attention....

Chicago, Illinois
Reviewed 5 October 2016

Perfect midpoint to Chicago from central Ilinois. The service was great, we got right into our room with no trouble. The price was much more affordable than other Aloft locations we have visited. Rooms were overall comfortable and in great condition

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Helpful?
Thank br0wneyegurl
AGagnonAGM, General Manager at aloft Bolingbrook, responded to this review

Dear br0wneyegurl, Thank you very much for coming to stay with us and I appreciate you taking a moment to offer some reviews of your experience with us. We want all our guests to feel comfortable and have the best stay possible and we take pride in exceeding our guest's expectations. I'm glad that our location was convenient for you...

Reviewed 3 October 2016 via mobile

We were at aloft for six nights. After reading reviews I was a little skeptical about staying here, however they could not have been more misleading. The first night we entered a room that had some ants, we were promptly moved to a different room, that was spotless. The beds were comfortable and there was a recycling bin in our...

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Helpful?
Thank Cassandra R
AGagnonAGM, General Manager at aloft Bolingbrook, responded to this review

Dear Cassandra R, Thank you very much for staying with us and I greatly appreciate you providing us with a review of your experience at the Aloft Bolingbrook. We love hearing from our guests as we continually strive to improve our service and exceed our guest's expectations. I will be posting your review for all our Talent members and I...

Plainfield, Illinois
Reviewed 19 September 2016

My husband and I did our wedding block here in September and everything went so smoothly! Big thank you to Maggie M. She was so accommodating and helpful through the entire process!! Thank you again!!

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Helpful?
Thank khurst89
AGagnonAGM, General Manager at aloft Bolingbrook, responded to this review

Dear khurst89, Thank you very much for taking a moment to provide us with a review of your wedding stay with us. We wish a big congratulations to you and your husband and I'm happy to hear that everything went smoothly and that Maggie was able to make your wedding weekend truly memorable. We hope to see you again in...

Romeoville
Reviewed 19 September 2016

We had a wonderful stay. The room was beautiful, clean and didn't feel hotel-like. I felt completely at home and love the whole experience. They even had hdmi cables for us to use since we forgot ours. I also loved the little store you can get some snacks! So convenient and great food! Thank you so much!

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Helpful?
Thank deleonkami
AGagnonAGM, General Manager at aloft Bolingbrook, responded to this review

Dear deleonkami, We love hearing from our guests and I greatly appreciate you offering us some comments regarding your experience with us. We strive to make all our guest's stays memorable and I'm happy to hear you enjoyed your room and our Re:fuel pantry. I hope we'll see you again soon in your future visits to the area and thank...

Florida
Reviewed 17 September 2016 via mobile

I am a firm believer that the Aloft is a great part of the Starwood offerings. Good size, clean rooms with ample work spaces. Modern design for room and bath. Always free bottled water. Always great service. This Aloft is conveniently located near highways and the Promenade which offers nearly a dozen restaurants. Bar in lobby is trendy, draws a...

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Helpful?
Thank OrmondBeachFL
AGagnonAGM, General Manager at aloft Bolingbrook, responded to this review

Dear OrmondBeachFL, Thank you very much for coming to stay with us and thank you for your continued patronage of Starwood Hotels including our Aloft properties. Our team of Talent members work diligently to deliver the best possible stay to all our guests and I'm delighted to hear we met your expectations of great service. As you mentioned in your...

Chicago, Illinois
Reviewed 17 September 2016

This hotel was a good stay. But in my opinion places near naperville which is close enough driving distance are a better choice. It is a standard aloft - which is to say it is a neat place and has high quality. But if I were to choose, I would prefer a different location. The staff and people are very...

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Helpful?
Thank Freq_Traveler_101
AGagnonAGM, General Manager at aloft Bolingbrook, responded to this review

Dear Freq_Traveler_101, Thank you for choosing to stay with us here at the Aloft Bolingbrook and I'm happy to hear you enjoyed your experience. We take guest feedback very seriously as we strive to deliver the best service possible to everyone who comes to visit us. I hope that you will visit us again soon should you be conducting business...

Reviewed 7 September 2016 via mobile

Hotel is an older hotel that has been remodeled, the rooms are very small.we had a King room and there was just enough room to walk around the bed and that was it The bathroom was extremely small. The staff at the front desk was very helpful and accomodating.

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Helpful?
Thank Linda J
AGagnonAGM, General Manager at aloft Bolingbrook, responded to this review

Dear Linda J, Thank you for taking a moment to offer some feedback and comments in regards to your recent stay with us. We enjoy hearing from our guests and always welcome suggestions on ways we can improve our service and deliver an outstanding stay to everyone that comes to visit us. I'm happy to hear that you found our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Aloft Bolingbrook, located in The Promenade shopping center near Mac's, Ikea, and the Arena Auto Auction; is just a short drive to Chicago. Our hotel has a fully-outfitted boardroom and free wifi. ... more   less 

Additional Information about aloft Bolingbrook

Address: 500 Janes Ave, Bolingbrook, IL 60440-1277
Region: United States > Illinois > DuPage County > Bolingbrook
Price Range: $136 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — aloft Bolingbrook 3*
Number of rooms: 140
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Also Known As:
Aloft Bolingbrook Hotel Bolingbrook
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Questions & Answers

Questions? Get answers from aloft Bolingbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the 4th floor rooms or rooms ending in 48.”
 of 5 bubbles 283vito, 1 Dec 2016 | Read review
“I would not stay at this hotel.”
 of 5 bubbles solitag2016, 28 Nov 2016 | Read review
“Easy to get to off highway. Best hotel in the area.”
 of 5 bubbles PatDaBatt, 6 Sep 2016 | Read review
“Ask for a room that is not next to the exercise room which is open 24/7 and has treadmills on upper floor.”
 of 5 bubbles 63bretp, 23 Aug 2016 | Read review
“Stay at any other hotel other than ALOFT in Bolingbrook”
 of 5 bubbles I2921FWjohnh, 6 Jul 2016 | Read review
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