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Best Western Inn & Suites - Midway Airport

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Traveller (47)
Room & Suite (43)
Dining (6)
Overview
  • Excellent20%
  • Very good16%
  • Average20%
  • Poor23%
  • Terrible21%
9 Jul 2018
“Somewhere to rest your head”
3 Apr 2018
“MDW Best Western”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Fitness centre
Multilingual Staff
2 Star accommodation
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Additional information
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (339)
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1 - 5 of 335 reviews
Reviewed 2 weeks ago

I was impressed by the quality of service that I received from the very friendly staff. They were extremely accommodating and were willing to help with anything I needed. The area the hotel was located in appeared to be very safe too. Rooms were very...More

Thank Kim H
Response from 214gene, Manager at Best Western Inn & Suites - Midway AirportResponded 1 week ago

Thanks for writing a review. We're glad you enjoyed your stay.

Reviewed 2 weeks ago via mobile

The employees have been very nice. So, it pains me to write this review. However, the owner, I’m sure is aware of the problems and costs to fix it. With all lights ON, I saw (and videoed) bed bugs. I requested two new sets of...More

Thank Lesa H
Response from 214gene, Manager at Best Western Inn & Suites - Midway AirportResponded 2 weeks ago

Thank you for writing a review. An apology is hardly enough for what you describe. We have ordered a complete hotel inspection and will act on the advice of our pest control people. I am so sorry for what you went through.

Reviewed 3 weeks ago

About the only positive about this place is the location to Midway. For our room, there was no bar soap, only facial...no shampoo and the shower sings to you as you shower with a high pitch sound. The bedding pillows were small and the duvet,...More

Thank gary c
Response from 214gene, Manager at Best Western Inn & Suites - Midway AirportResponded 3 weeks ago

Thank you for writing a review. We strive to be much more than a convenient location. We're very sorry for the things you describe.

Reviewed 3 weeks ago

Air conditioner was broke, room smelled funny, and staff did nothing to fix it. I would never recommend this hotel to anyone. We were treated like our problems didnt matter to the staff. They were more busy on their phones then helping us.

Review collected in partnership with Best Western
Thank smolde608180
Response from 214gene, Manager at Best Western Inn & Suites - Midway AirportResponded 3 weeks ago

Thanks you for writing a review. Please accept an apology for the conditions you describe. We passed your comment to the in-house manger.

Reviewed July 14, 2018

Close to Midway airport. Although they don't have a shuttle. They got me a cab for 12 dollars. The staff was friendly and helpful. The room was good. And the rate was fair. I would stay at this hotel again.

Review collected in partnership with Best Western
Thank askjames35
Response from 214gene, Manager at Best Western Inn & Suites - Midway AirportResponded 3 weeks ago

Thanks for writing a review. We appreciate your business, and we hope to see you again.

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$91 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (47)
Room & Suite (43)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jbmarino61
August 28, 2015|
AnswerShow all 2 answers
Response from 214gene | Property representative |
The distance to the United Center is about twenty miles. That's the good news. There isn't really a good, fast way to get there. We suggest you check out our Best Western location in Hillside (Best Western Plus Chicago Hotel... More
0
Votes
Nkech
May 25, 2015|
Answer
Response from 214gene | Property representative |
The Chicago Magnificent Mile area is about 45 minutes east from the hotel. The only transportation we can suggest might be the Orange Line el from Midway Airport which goes all the way in to the city.
0
Votes
time4us_25
April 15, 2015|
Answer
Response from EA4900 | Property representative |
No it does not have a shuttle. It does offer free parking and breakfast. It is about 45 minutes from Soldiers Field.
0
Votes
Room Tips
"dont stay here"
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"bring your own pillow if you do not like sleeping on a square of cement"
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"Check out the "odors" before you decide on the room in which you are to sleep."
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"Go to another hotel!!"
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