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The check and experience at this property was atrocious. As a lifetime platinum who had done the mobile check-in, it was incredibly frustrating to walk in and only have one person at the front desk who was on the phone for roughly 5 minutes. When...More
Response from Robert H, General Manager at Chicago Marriott Southwest at Burr RidgeResponded yesterday
Thank you for your review of your recent stay with us. We appreciate your feedback so that we may better our services to our guests. If you could call us at 630-986-4100 I would love the opportunity to speak to you further regarding your...More
Beautiful hotel with great customer service! The hotel was super clean and beautifully decorated. The bed was very comfortable and I worked from the hotel while my partner golfed. I would definitely stay here again.
Friendly and polite but highly disorganised personnel although I have to say an extremely pleasant place to stay. Not really four stars but definitely better than an average 3 star hotel.
Don’t hold your function here. They do not have the facilities, brains or the...More
I stay at this hotel quite often and I like the new renovation of the lobby/restaurant space. They are very accommodating with their shuttle service to nearby office buildings. Tons of restaurants and shops you can walk to. My one point here is since the...More
I stayed in this hotel for 3 days. Hotel has good location and good rooms and reasonable cleanness. The worst part of stay was rude and very unprofessional staff. The language that the staff used was hurtful and they were I'll mannered and impolite. Because...More
Thank Devesh K
Response from Robert H, Front Office Manager at Chicago Marriott Southwest at Burr RidgeResponded 7 August 2017
Dear Devesh K,
Thank you for taking the time to share your recent experience at the Chicago Marriott Southwest at Burr Ridge with us.
It appears from your feedback that there were a few challenges during your stay with staff members. I would like to...More
US$130 - US$275 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Marriott Chicago Southwest At Burr Ridge Hotel Burr Ridge ,