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Grand Zuri BSD City

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Grand Zuri BSD City
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223 Reviews from our TripAdvisor Community

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Showing 127: English reviews
A TripAdvisor Member
2 reviews
Reviewed 3 days ago NEWvia mobile

grand zuri hotel was the place i chose to celebrate my birthday. I took private resto. it was lovely because they provided me with a magician, a cake, delicious dinner buffet, documentation, and nice service.. and the best part was, when my friends and i went to roof top to release baloons..i really enjoyed my birthday. It was my 1st...

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Helpful?
Thank A TripAdvisor Member
Depok, Indonesia
Reviewed 2 weeks ago via mobile

Booked online through hotel website one day before stay for family vacation. Very easy and smooth check-in and check out. All Staff is very friendly. Room space is large enough for four of us. Even though there is difference on definition of child who need to pay for breakfast, overall the menus variations are great. The suggestion come only the...

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Helpful?
Thank Brigjen
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Brigjen, Thank you for making Grand Zuri BSD CIty your hotel of choice. I’m happy to hear that you found our staff helpful and friendly.We have note down your comments in regards the dress code. We look forward to welcoming you back in the near future.

Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

Stayed here on 31 December 2016 with my family, we booked 3 rooms, for a one night staycation in new year eve. Location is easy to find. Its before Teraskota Mall if you are from Alam Sutra area. And you can just walk to Teraskota mall where you can find foods and others, or you can go across the hotel,...

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Helpful?
Thank BarneyAlexander
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear BarneyAlexander, Thank you for staying at Grand Zuri BSD City, we are exceptionally heartened to hear that your stay with us was truly beyond expectations. Thank you for sharing your experience with us and we certainly can not wait to welcome you back to the hotel.

Reviewed 4 weeks ago via mobile

We stayed here for the weekend. We checked in late in the afternoon but we still need to wait for the room to be prepared. Other than that, the staff is nice, the room is clean, including the sheet, towel, and bathroom. The pool is child friendly so our children like this hotel a lot. The breakfast is great since...

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Helpful?
Thank Carina M
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Carina M, Thank you very much for staying with us and also appreciate you were taking the time to share your experience with us. We really appreciate your feedback and hope to host you for another incredible stay soon. Regards, Anton Hartanto General Manager

Reviewed 4 weeks ago via mobile

Nice Decoration in Christmas, creative idea to decoration .. Excellent service reseptionist .. Zuri lounge bar is cozy Wamena coffee is 👍👌 A promotion evergreen 👌👍 Delicious food and drink ☕️👋🏻🍸 Gym and swimming pool clean and comfortable ... Is the best to Grand Zuri BSD Thanks to Mr.Dimas for the excellent service to me and fam 😇😀👋🏻😇👍

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Thank Deon P
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Deon P, Thank you very much for staying with us and also appreciate you were taking the time to share your experience with us. We really appreciate your feedback and hope to host you for another incredible stay soon. Regards, Anton Hartanto General Manager

Jakarta, Indonesia
Reviewed 5 weeks ago

We were here on a family holiday. We booked online, through a travel website, for two connecting rooms. I was looking to book the junior suite, but it seems difficult to get. Since, they were only six out of the 100+ rooms. I've had a Grand Zuri experience in the past at a different city. So, I quite know what...

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Thank Aji2206
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Aji2206, Thank you very much for staying with us and also appreciate you were taking the time to share your experience with us. We really appreciate your feedback and hope to host you for another incredible stay soon. Regards, Anton Hartanto General Manager

Reviewed 11 December 2016 via mobile

Comfortable hotel and ambience lobby and restaurant were clean and tidy,the3rd floor equipped swimmimg pool and has a kids garden,but when i c/i the reception staff were less friendly and looks hurry,I wish that next the staff already improved.overall good.

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Thank robert1256
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear robert1256, Thank you very much for staying with us and also appreciate you were taking the time to share your experience with us. We really appreciate your feedback and hope to host you for another incredible stay soon. Regards, Anton Hartanto General Manager

Reviewed 5 December 2016 via mobile

The hotel is very cozy, the room is clean and tidy. I stayed 2days in grand zuri bsd for attending training from my company. The facilities of training room is excellent and the manager pak Dimas iskandar is very welcoming person and very helpfull. It made our training run so well and success. I will recommend my colleagues to chose...

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Thank dirawulandari
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear dirawulandari, Thank you very much for staying with us and also appreciate you were taking the time to share your experience on Tripadvisor . We really appreciate your feedback and hope to host you for another incredible stay soon at Grand Zuri BSD City.

Reviewed 4 December 2016 via mobile

Grand Zuri Hotel is a great place to stay, Staff were friendly caring and pleasant, starting from the reception. Meals are so delicious..and Cerenti restaurant service who is managed by Mr.Dimas Purbo is excellent. I highly recommend the hotel for locals and foreigners.

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Thank sri w
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear sri w, Thank you very much for staying with us and also appreciate you were taking the time to share your experience on Tripadvisor . We really appreciate your feedback and hope to host you for another incredible stay soon at Grand Zuri BSD City.

Jakarta, Indonesia
Reviewed 4 December 2016 via mobile

I love staying in Grand Zuri..the hotel is very good, the staff is very friendly and helpfull. The food is very good..I love the breakfast..and the chef is very friendly and talented. The swimming pool is small but very comfort...I definitly will stay again here....Outstanding..!!

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Helpful?
Thank CalMika
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear CalMika, Thank you very much for staying with us and also appreciate you were taking the time to share your experience on Tripadvisor . We really appreciate your feedback and hope to host you for another incredible stay soon at Grand Zuri BSD City.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Zuri BSD - City is ideally located in the commercial heartland of BSD City - Serpong's downtown area. There are shopping and entertainment opportunities right on the hotel's doorstep. A five minutes walk from near the hotel takes guests to the biggest Water Park Adventure, Ocean Park for your recreation with your friends and family. With one dining International outlet, Cerenti Restaurant, guests can taste a variety of cuisines, while Zuri Lounge serves refined drinks till 11pm. The fitness center comprises a sauna, swimming pool, and modern fitness equipment. Grand Zuri BSD - City offers easy access to all that Tangerang has to offer, and at the same time provides excellent in-house facilities ... more   less 

Additional Information about Grand Zuri BSD City

Address: Jalan Pahlawan Seribu Kavling Ocean Walk Blok CBD Lot 6 BSD City, Serpong 15322, Indonesia
Region: Indonesia > Java > Banten Province > Serpong
Price Range: $53 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Zuri BSD City 4*
Number of rooms: 132
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Grand Zuri BSD City staff and other travellers.
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Questions? Get answers from Grand Zuri BSD City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floors or a suite with pool access.”
 of 5 bubbles Aji2206, 18 Dec 2016 | Read review
“nice hotel”
 of 5 bubbles jakaumbaran, 23 Nov 2016 | Read review
“Ask to get rid off the minibar from room if you dont need one”
 of 5 bubbles indrakarijanto, 31 Aug 2016 | Read review
“The higher floor, the better because it is quieter”
 of 5 bubbles ChrysKirkland, 6 Jul 2016 | Read review
“The room with pool view was very noisy. Make sure you ask for non smoking room.”
 of 5 bubbles Dewe17, 7 May 2016 | Read review
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