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Grand Zuri BSD City

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Grand Zuri BSD City
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212 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Zuri BSD City
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Showing 120: English reviews
Reviewed 3 weeks ago via mobile

First impression.. Grand zuri is Nice place to stay... good room services.. delicious food.. Swimming pool was great But some customer was arrogant But overall services was great thanks a lot grand zuri...

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Helpful?
Thank A W
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear A W, Many thanks for taking the time to post a review on TripAdvisor following your recent stay at Grand Zuri BSD CIty. I am delighted that you enjoy the very friendly service from all of our associates. Once again many thanks for your kind comments and I hope we can welcome you back to Grand Zuri BSD City...

Reviewed 3 weeks ago via mobile

Very nice Hotel and excellent food , a lot of choices of food especially Breakfast... my god... hufts... and also very good service at the Restaurant, definetly check on nor check out procedure... highly recomended hotel to any one... U Rock Grand zuri BSD ...

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Helpful?
Thank Nanditha S
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Nanditha S, Thank you for posting a review on TripAdvisor following your stay with Grand Zuri BSD City. I will definitely share your high comments toward our staff to the entire team in Grand Zuri BSD City, especially for F & B team. We all look forward to welcoming you back to Grand Zuri BSD City in the near...

Reviewed 3 weeks ago via mobile

Very Nice Hotel, Good Service and Execellent Food... Highly Recomended for Family And Friends.... closed to the Mall... and the best part is closed to a Ocean Park... this place is really recomended for week end after hectic and tired from our duty week day...

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Helpful?
Thank Yan T
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Yan T, Thank you for making Grand Zuri BSD City your hotel of choice. We are delighted to know that the warm and friendly service provided by our associates has made your stay a most enjoyable one. Thank you for recognizing our wonderful location in the main heart of BSD City which does provide easy access to local businesses...

Brisbane Region, Australia
Reviewed 31 October 2016

Have run two workshops in the Hotel, and stayed once. Excellent facilities and very helpful staff. Good atmosphere and close to central Jakarta. Good meeting facilities and support. Plenty of space for activities

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Helpful?
Thank Shaun C
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Shaun C, Thank you very much for taking the time to share your experience including positive comments on the facilities and the level of service provided by our associates. All of us hope to welcoming you again soon at Grand Zuri BSD City.

Sentul, Indonesia
Reviewed 3 October 2016

First Stay at Grand Zuri Hotel BSD, the hotel was nice. location was good, near the ocean park BSD. the rooms are clean, spacious enough and Wifi in the room was nice. Breakfast is good, but the restaurant is not big enough. Pity the pool very small. In addition to the pool & restaurant, everything was very nice.

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Helpful?
Thank Boenaidy
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Boenaidy, Thank you for your kind comments and I am very happy to hear that your stay has been pleasant and that you have enjoyed our spacious room. We look forward to seeing you return for another wonderful stay.

Reviewed 2 October 2016 via mobile

Last month i stayed in one of the best Hotel in Town! I love the ambiance of the Hotel, very homy! Once you stay at this Hotel, you will feel part of the family. I would like to thank all the staff at The Grand Zuri Hotel and a special Thank you to the Manager; Grace who went very helpful...

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Helpful?
Thank Thomas T
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Thomas T, Many thanks for posting a review on TripAdvisor following your recent stay at Grand Zuri BSD City. We truly love to create memorable experiences for our guests. I am delighted that you enjoy the very friendly service from all of our associates, especially Grace - Front Office Manager. I shall thank each of them on your behalf...

Jakarta Slatan
Reviewed 28 September 2016

Nice hotels, nice swimming pool, it not big but the swimming pool is child friendly. they provide many accessories for lend to the kids while they swimming. Wi fi in the room is very pool signal, so need to near the door to get the good signal. the IT guys came but it did not solve the problem.

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Helpful?
Thank vari425
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear vari425, Thank you for choosing Grand Zuri BSD City and for sharing your comments on TripAdvisor. Firstly, we sincerely apologize for all the inconveniences faced during your stay with the wifi condition of your room which is not of our usual standard. We regret for not be able to address the issue immediately, we do hope to rectify your...

Reviewed 23 September 2016

Was traveling for the PATA conference, affordable stay for a few days. Service was good from front office as well food and beverage. Front Office bell staff or concierge staff should speak better english and should know the local area for recommendation of nearby restaurants and attractions. As most guest are tourist training should be done on this aspect. However...

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Helpful?
Thank chevan g
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear chevan g, Many thanks for taking the time to post a review on TripAdvisor following your recent stay at Grand Zuri BSD CIty. I am delighted that you enjoy the very friendly service from all of our associates. Once again many thanks for your kind comments and I hope we can welcome you back to Grand Zuri BSD City...

Reviewed 11 September 2016 via mobile

The hotel is a fairly standard business hotel, but any property is only as good as it's staff. So I'll pass on a little tale from my stay there. At the start of a two week business trip my phone decided to die completely necessitating a full system reset. Kaufan from the bar saw the problem, promptly handed over control...

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Helpful?
Thank Vian72
Anton H, General Manager at Grand Zuri BSD City, responded to this review

Dear Vian72, Thank you for choosing to stay with Grand Zuri BSD City. I am very pleased to hear that our staff made your stay pleasant. I will share your kind words with Food and Beverage Team; Especially Taufan (Bartender) as it is certainly the best motivation for us to do even better in the future. I personally look forward...

Surabaya, Indonesia
Reviewed 31 August 2016

Stay there for a meeting from Mon-Fri, but checked in at Sun & checked out at Sat. (Not so) funny thing is we've to refresh our key card at Mon AND Fri, because "the system" said that we've checked out, so the key card's blocked! Annoying! The room is okay, cozy & clean enough but at some corner of the...

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Thank indrakarijanto
grandzuribsd, General Manager at Grand Zuri BSD City, responded to this review

Hi Pak indrakarijanto, Thanks for sharing with us your experience of stay in Grand Zuri BSD CITY. We appreciate your constructive comment over our Key Cards System and some of your feedback, we'll take it seriously to make some improvement there. Thank you and looking forward to your visit again in the near future. Sincerely yours, Anton Hartanto General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Grand Zuri BSD - City is ideally located in the commercial heartland of BSD City - Serpong's downtown area. There are shopping and entertainment opportunities right on the hotel's doorstep. A five minutes walk from near the hotel takes guests to the biggest Water Park Adventure, Ocean Park for your recreation with your friends and family. With one dining International outlet, Cerenti Restaurant, guests can taste a variety of cuisines, while Zuri Lounge serves refined drinks till 11pm. The fitness center comprises a sauna, swimming pool, and modern fitness equipment. Grand Zuri BSD - City offers easy access to all that Tangerang has to offer, and at the same time provides excellent in-house facilities ... more   less 

Additional Information about Grand Zuri BSD City

Address: Jalan Pahlawan Seribu Kavling Ocean Walk Blok CBD Lot 6 BSD City, Serpong 15322, Indonesia
Region: Indonesia > Java > Banten Province > Serpong
Price Range: $48 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Zuri BSD City 4*
Number of rooms: 132
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Grand Zuri BSD City staff and other travellers.
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Questions? Get answers from Grand Zuri BSD City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice hotel”
 of 5 bubbles jakaumbaran, 23 Nov 2016 | Read review
“Ask to get rid off the minibar from room if you dont need one”
 of 5 bubbles indrakarijanto, 31 Aug 2016 | Read review
“The higher floor, the better because it is quieter”
 of 5 bubbles ChristinaJ0421, 6 Jul 2016 | Read review
“The room with pool view was very noisy. Make sure you ask for non smoking room.”
 of 5 bubbles Dewe17, 7 May 2016 | Read review
“ask for a non-smoking room if you want/expect one.”
 of 5 bubbles Beijingfolks, 5 May 2016 | Read review
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