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Holiday Inn Chicago-Carol Stream

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145 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Chicago-Carol Stream
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Showing 144: English reviews
Port Saint Lucie, Florida
Reviewed 26 August 2013

Exceptional Hotel and great location. Staff was very professional and friendly. Room, common areas, and pool are well maintained and very inviting. Would definately stay her again. Many good restaurants in the area. Hotel is convenient to area expressways.

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Helpful?
Thank Donna O
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you so much for the high praise. I am glad to see you enjoyed your visit and that every aspect of your stay was exceptional. I will ensure our staff hears your kind works, and we look forward to seeing you again soon. Thanks again!

Jackson, Michigan
Reviewed 16 August 2013

This is an older place with very nice rooms and in a quiet setting. Prime parking close to the door is all reserved for Albeto's customers and that is the"but". Not convient for rain or snow days.The dinner meal the night before was reasonable and delicious. The breakfst bar is over priced, has just average offering (oatmeal in August?) and...

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Helpful?
Thank ToughOlBird
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your review of your visit with us. I appreciate the feedback in all areas of your stay. I apologize that you found parking difficult and that our staff appeared rude during your breakfast and would be glad to discuss further if you'd like to. (630.681.7305) I am happy to see that our staff offered to make this...

Houston
Reviewed 15 August 2013

We stayed for 2 nights visiting family in Wheaton. This was the closest hotel and one of only a very few in the general area. We were pleasently surprised at how nice this hotel was for a Holiday Inn. The lobby and hallways are not much but the rooms are clean, nice, very spacious, and had everything we needed. We...

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Helpful?
Thank JulesHouston
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the very detailed review. It really tells the story of your stay with us, and I am delighted to see that it went so well. I will make sure your comments are shared with our staff. We look forward to your return on your next visit to Wheaton, and appreciate you sharing a tip with your fellow...

Sacramento, California
Reviewed 6 August 2013

Nice Suite design that is very comfortable and efficient. Had a breakfast skillet deliver by room service which was very tasty and enough for two people. Very clean and quiet. Reasonably priced for Chicago. Will definitely stay here again.

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Helpful?
Thank Beidup
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for kind review of your recent visit. It is always great to hear how a guest was able to enjoy some of the extras a full service hotel offers, like room service. I'm glad to read that you enjoyed you meal, and found your suite comfortable, efficient, clean & quiet. Finally, thanks for sharing the tip of getting...

Grand Rapids, Michigan, USA
Reviewed 24 July 2013

Great hotel, convenient location, easy to get to. The beds and pillows are the best, the room is spacious, and the restaurant does a fine job. The 20% dinner coupon is a nice perk. Friendly, helpful staff, and quiet rooms. It's not a brand new hotel, but it is good value and I plan to stay here regularly.

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Helpful?
Thank MeggersB
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Nice to see that we have gained a regular guest. Thank you for sharing your experience, as well as a travel tip for others. I will ensure that your comments are shared with our staff also. We look forward to your return with your next visit to the area, and once again...thanks!

Terre Haute, Indiana
Reviewed 22 July 2013 via mobile

I recently spent the night at this hotel to attend a family funeral. Although the occasion was sad, the hotel was a comfortable place for my young children to unwind. The hotel has a great pool but on this occasion my kids played and played in the whirlpool tub in our room.

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Helpful?
Thank Indygrits99
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your review of your recent trip with us. While I wish you could have visited us under better circumstances, I am glad to see that the children were able to enjoy themselves and that the whirlpool in your room provided enjoyment for your family. Perhaps a future visit will allow you all to enjoy our other amenities....

Holland, Michigan, United States
Reviewed 14 July 2013

This hotel is one of the large, old Holiday Inns and we will probably not choose to stay at this one in the future. Our room had that "old, stale smell" and felt damp. We are probably spoiled by the newer, much nicer Holiday Inn Express hotels that also include a nice buffet breakfast (the Carol Stream one does not...

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Thank Jan T
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your review of your stay. I am sorry to hear that we may not be an option for you on future trips through our area. I wish we had to opportunity to improve your stay while you were with us and to see if we may have had alternate accommodations that were better suited to your needs...

Harrison, Tennessee
Reviewed 11 July 2013

Stayed two nights. Breakfast was really good (kids ate free), and the wait staff was exceptionally friendly both mornings. Used the courtesy shuttle to the Wheaton Metra station to get around -- nice benefit. Sofa bed needs updating and ventilation fan was noisy (I turned it off), but otherwise the rooms were very comfortable. Convenient location to nearby mall as...

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Helpful?
Thank DSDSoroti
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thanks for the 5 Star Review. I am glad to hear that you found our hotel comfortable, the food good and of course, the staff friendly. Your kind words will be passed along to our staff and I truly appreciate your feedback and the recommendation of our hotel to fellow travelers. Thank you again.

Cincinnati, Ohio
Reviewed 8 July 2013

We stopped here on our way home after a long weekend, just to catch up on some rest and have some down time. Check in was easy, and the man working was very friendly. Pool was a little cloudy, but the kids still enjoyed it. Beds were very comfortable, air conditioner worked, nice TV. Bathrooms were also nice. Loved the...

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Helpful?
Thank Jamie F
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Hearing that our staff was friendly, that everything worked properly & that you and your family were able to relax and enjoy some down time after a long weekend are exactly what we want to hear when you have visited us. Thank you for taking the time to share your details with other travelers. Your comments will also be shared...

Reviewed 7 July 2013

I experienced wonderful service by the front desk from the first day to the last. I was also treated most kindly by the restaurant wait staff. Overall, I enjoyed my brief stay in the area in part because of this hospitality.

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Helpful?
Thank Houstonje
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the thoughtful review and you kind words regarding our staff. I will ensure the staff is aware that they made the difference in you enjoying your stay in our area. Should your travels bring you this way again, look forward to more of the same hospitality. Thank you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
*** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave. (Rt 64), just a few minutes from companies such as Fuji Film, New Holland, Invensys, McKesson, Con Agra, Graphic Packaging, Spraying Systems, Inland Group, Smurfit Stone, Everpure, Planmeca, and more. Carol Stream is adjacent to Wheaton, Bloomingdale, Glendale Heights, and Hanover Park.This hidden gem boasts quality in every room, like free high-speed Internet, refrigerators, and pillow top mattresses. It also stands alone with its 2 room and whirlpool suites, which have been completely redecorated and feature 37" LCD & 42' Plasma TVs. Hospitals: Central DuPage Hospital and Glen Oaks Hospital. Colleges: Wheaton College and College of DuPage. Local attractions include the Billy Graham Center, Cantigny Museum and Center Ice Arena, only 25 miles from downtown Chicago with Metra Train service available to make travel easy. Families can enjoy shopping at several local malls, Cosley Animal Zoo, & Brunswick Zone (right next door). ... more   less 

Additional Information about Holiday Inn Chicago-Carol Stream

Address: 150 S Gary Ave, Carol Stream, IL 60188-2079
Region: United States > Illinois > DuPage County > Carol Stream
Price Range: $121 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago-Carol Stream 3*
Number of rooms: 193
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Also Known As:
Holiday Inn Chicago-Carol Stream Hotel Carol Stream
Holiday Inn Carol Stream
Carol Stream Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago-Carol Stream staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Chicago-Carol Stream staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here”
 of 5 bubbles Jp105-13, 3 Dec 2016 | Read review
“Did not stay, just used banquet room. Perfect size.”
 of 5 bubbles wheatonnitz, 6 Apr 2016 | Read review
“We found the top floor to be very nice and quiet.”
 of 5 bubbles trueindigo, 17 Nov 2015 | Read review
“Suites offer full size refrigerators, cook tops and microwaves, everything you need to prepare your own meals.”
 of 5 bubbles RoyF681, 26 Oct 2015 | Read review
“Maybe away from the ballrooms if there is a loud party that night.”
 of 5 bubbles R2731XUlisac, 25 Aug 2015 | Read review
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