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    Hampton Inn & Suites Chicago - Downtown

    33 West Illinois St, Chicago, IL 60654-4957
    +1 855-605-0317
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    2017-12-04 2017-12-05
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    US$98
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    Traveller (305)
    Room & Suite (329)
    Dining (73)
    Overview
    • Excellent58%
    • Very good32%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “fire station” (445 reviews)
    “fire department” (78 reviews)
    “great location” (364 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    3.0 Star Hotel
    All hotel details
    Offers from Hampton Inn & Suites Chicago - Downtown
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    Rooms
    Dec 4Dec 5
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,557)
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    1 - 5 of 2,387 reviews

    Reviewed 5 days ago

    At check in it seemed as we were inconveniencing the front desk employees. They offered no information about the complementary breakfast, location of breakfast, no information on local restaurants other than there are a few around. Never felt welcomed as we do in other HamptonsMore

    Review collected in partnership with Hampton
    Thank Mustangcollector
    Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 4 days ago

    Dear Mustangcollector, Thank you for the feedback. I am terribly sorry to hear about your less than stellar encounter with our front desk as that does not seem like our team at all. We all make an effort to assist in any way we can...More

    Hotel's Favourite
    Reviewed 14 September 2017

    Stayed here for a couple of nights on our trip to Chi-Town. I am typically a Marriott guy, and usually look for all brands of Marriott hotels. I also do not have resort type expectations for my hotels. I usually look for location and a...More

    1  Thank Chad S
    Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 15 September 2017

    Thanks for the feedback. We are very pleased to see that we were able to cover all your needs! If you would like to be a Hilton guy, we always have room for you! Thanks again!

    Reviewed 6 days ago via mobile

    My family and I stayed four nights in this hotel. True, the fire station is right next door, but I was not woken up in the night. My husband was a few times, but he said he went right back to sleep. The pool was...More

    Thank Lyman_Donna
    Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 4 days ago

    Dear Lyman_Donna, Thank you for the feedback! We are very pleased to see that we were a suitable hotel for your needs and were able to provide a good experience for you. I am sorry about the beds, however they are all fairly new but...More

    Reviewed 6 days ago

    A week before heading to Chicago for a girls weekend get away, I had to cancel my guaranteed room due to my mother being in ICU. There were many phone calls made on the part of my 3rd party booking agency and through it all...More

    Thank segoodenough
    Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 4 days ago

    Dear Segooenough, Thanks for the feedback! Our GM is not named Paul so I think you may have the wrong property. If your reservation was here, then I am sure we would of given you exactly what you wanted as well as that is the...More

    Reviewed 1 week ago

    Worst experience this property is in the middle Of Upgrading but there’s also construction outside and they are not accommodating to their gas mean horrible customer service at the front deskI do not recommend this property at allMore

    Review collected in partnership with Hampton
    Thank Jamie A
    Response from ImTravlinLight, General Manager at Hampton Inn & Suites Chicago - DowntownResponded 6 days ago

    Thanks for sharing your experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests....More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$92 - US$323 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Family Hotel in Chicago
    • #27 Green Hotel in Chicago
    • #30 Business Hotel in Chicago
    • #44 Romantic Hotel in Chicago
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 230
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Priceline, Agoda, Hotwire, Orbitz, HotelQuickly, Cheap Tickets, Cancelon, getaroom.com and TripOnline SA so you can book your Hampton Inn & Suites Chicago - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago
    • Also Known As
    • Hampton Inn & Suites Chicago - Downtown Hotel Chicago ,
    • Hampton Inn And Suites Chicago - Downtown ,
    • Hampton Inn Chicago Downtown ,
    • Chicago Hampton Inn
    Add Photo Photos
    Traveller (305)
    Room & Suite (329)
    Dining (73)
    Pool & Beach (24)
    Hotel & Grounds (218)
    Bathroom (23)
    Business Centre & Event Rooms (3)
    Nearby
    Sponsored by:
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    2,278 reviews
    .17 km away
     
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    2,795 reviews
    .25 km away
     
    Fairfield Inn & Suites Chicago Downtown/River North
    796 reviews
    .11 km away
     
    Embassy Suites by Hilton Chicago Downtown
    2,453 reviews
    .24 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Charles S
    7 October 2017|
    Answer
    Response from MDWiese | Reviewed this property |
    Google said its 38.4 miles (about 56 minutes)
    0
    Votes
    Michelle M
    8 August 2017|
    AnswerShow all 8 answers
    Response from Brenda G | Reviewed this property |
    There was a refrigerator in the suite rooms.
    0
    Votes
    Marcos R
    28 March 2017|
    AnswerShow all 2 answers
    Response from pamelap720 | Property representative |
    You may send your packages now and we will hold until you arrive. Thank you
    0
    Votes
    Room Tips
    "Call ahead if you have 5 adults in your party"
    Read review
    "From previous reviews I had read about the sirens going off at all hours from the fire station on the next..."
    Read review
    "Avoid west facing lower floor as there will be noise from fire station."
    Read review
    "The west facing rooms overlook a fire station."
    Read review
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