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Hampton Inn & Suites Chicago - Downtown

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Traveller (319)
Room & Suite (359)
Dining (73)
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Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“fire station”(456 reviews)
“fire department”(81 reviews)
“great location”(374 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,691)
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31 - 35 of 2,515 reviews
Reviewed 15 March 2018

My husband and I stayed here for a 5 day trip in Chicago for my birthday. We enjoyed our time at this hotel, it was exceptionally clean and quiet, the WiFi was fast and the free breakfast saved us a lot of money! Our biggest...More

Review collected in partnership with Hampton
1  Thank kianakaser
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 16 March 2018

Dear kianakaser, We are very pleased to see that you had a near perfect experience with us. We are always happy to provide a clean and comfortable stay for all of our guests. I understand the high parking rate, but you will be pleased to...More

Reviewed 14 March 2018

I have stayed at the Hampton Inn for 4 nights, and the staff has been exceptional. Jessica and Liszette especially have always gone out of their way to make my stay easier. Only a few blocks away from Michigan avenue, it has been quiet and...More

Thank Caetlin M
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 16 March 2018

Dear Caetlin M, Thanks for the feedback! Glad you had a great experience with us! Jessica and Liz will be thrilled to see your praises so I will be sure to pass the message along to them. Again, we are so pleased to read about...More

Reviewed 14 March 2018

We stayed for 2 nights and had 2 rooms. The lobby is very nice, and all the employees friendly. Our only complaint is it is loud, maybe just because it is downtown? Or its location next to the fire station?More

Thank Karen S
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 16 March 2018

Dear Karen S, Thanks for the review! Glad you had a good experience with us. As for the noise you heard, it could be from neighbors but there is a natural excess of noise in this area due to the high volume of people as...More

Reviewed 14 March 2018 via mobile

Hotel was great for the price. Clean sheets, great valet and great breakfast. Loud at night due to the fire station next door. No fridge in room. Hot tub was out of order but pool was nice. Great downtown location that you can walk many...More

Thank ajmanfull
Response from Peter K, Front Office Manager at Hampton Inn & Suites Chicago - DowntownResponded 16 March 2018

Dear ajmanfull, Thanks for the feedback. Glad you had a good experience with us and I apologize for the status of the hot tub, which has since been removed from the property. And just so you know, all suites and wetbar rooms come with the...More

Reviewed 12 March 2018

The staff was disinterested in my info that a group of poorly chaperoned high schoolers was disrobing in the hallway and yelling obscene language , overheard by my two small children. Would not risk it again.More

Review collected in partnership with Hampton
Thank Christine S
Response from ImTravlinLight, General Manager at Hampton Inn & Suites Chicago - DowntownResponded 13 March 2018

Christine S, Thanks for sharing your experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
US$162 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$162 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (319)
Room & Suite (359)
Dining (73)
Pool & Beach (24)
Amenities (47)
Business Centre & Event Rooms (3)
Questions & Answers
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cls143
18 April 2018|
AnswerShow all 5 answers
Response from joannlg | Reviewed this property |
Yes. They do charge. Great location though to get around the city.
0
Votes
HRJ_br
23 January 2018|
AnswerShow all 4 answers
Response from jan_narasimhan | Reviewed this property |
No they don’t charge usually. But then it also depends on how many such boxes you get delivered over the course of few days that you stay there. Reasonable amounts should not cause any concern to them.
1
Vote
Kiwilover5000
5 January 2018|
AnswerShow all 5 answers
Response from Ross G | Property representative |
Milk, juice, cereal, muffins, bagels, whole fruit, sliced fruit, oatmeal with toppings, waffles with toppings, & a rotated hot item like eggs or bagel toppers.
0
Votes
Room Tips
"Stay away from fire station (west side)"
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"Don't make request, they will not honor them. Stay at your own risk."
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"Rooms facing South are off the street, reducing street noise."
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"ask front desk for freebies like toothbrushes or soap if ever needed"
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