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Hampton Inn & Suites Chicago - Downtown

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#43 of 185 Hotels in Chicago
Certificate of Excellence
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2,218 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,064: English reviews
Decatur, United States
Reviewed 17 October 2014

The rooms were very comfortable and roomy. Great price for downtown Chicago. Able to walk anywhere you want from the hotel. I felt comfortable walking early in the morning and also in the late afternoon/early evening. Many restaurants nearby. The fitness center is small but has equipment that appears to be in good shape and quality.

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Helpful?
1Thank Jody B
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Jody, I just wanted to thank you for taking the time to leave us such a good review and sharing your experience. We are quite a good value for being in the heart of downtown Chicago and offering many complimentary amenities like internet and breakfast. Much like you said were surrounded by the best restaurants in the city so...

Indiana
Reviewed 15 October 2014

We stayed for one night prior to the Chicago Marathon. The staff was very friendly. Facilities were clean. We did have issues with the water pressure in the room and the toilet had issues but maintenance was there quickly to evaluate. They had to wait for us to leave to fix the problem. Breakfast was good. Valet parking was good...

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Helpful?
1Thank Robin V
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Robin, I appreciate you taking the time to leave us a review and for choosing to stay with us during your marathon visit. Im pleased to hear you enjoyed your experience with us and were able to get plenty of sleep before the big day! Im sorry to hear about the water pressure in the room, but like the...

Philadelphia, Pennsylvania
Reviewed 15 October 2014

I wasn't expecting much from the Hampton chain, I never am. This one was really nicely done. I guess it has lots of competition so has to meet the bar, and it does that - and beyond. Immaculately clean with really good size suites/rooms. There's a firehouse down below so you might get woken now and again as they scoot...

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Helpful?
1Thank Mark0381
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Mark, Thank you so much for the great review and feedback on the hotel! Im happy to hear you were able to try both Joe Fish and Hub 51, as they're both great restaurants. Our hotel is something special and one of the largest Hampton in the nation. Youre right, we do have a lot of competition, but I...

Chillicothe, Ohio
Reviewed 14 October 2014

Recently stayed here for a combo business & pleasure. It was a great location which was within walking distance to many many places. Nice staff, very clean, comfy bed, plenty of room, included a good breakfast & had a great restaurants attached-Joes Fish. Not quite a boutique hotel but a notch above what I expected for a Hampton. PS- quiet...

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Helpful?
2Thank EG54
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello, Thank you for taking the time to leave us such a great review of the hotel and also for sharing your experience with us. Im happy you were able to take advantage of our awesome location during your trip and also eat a meal at Joe Fish (as its one of the best seafood restaurants in the city). Although...

Florham Park, New Jersey
Reviewed 14 October 2014

In town for the Chicago Marathon, most of the front desk staff was great and very accommodating. Close to the red line, and a short walk to Michigan Ave. Very easy to get around. Clean rooms and a nice breakfast available each day. On Marathon morning, gatorade and bananas available early for runners. As many other reviews state, this is...

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Helpful?
1Thank Greg S
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Greg, Thank you for leaving us a review and choosing to stay with us during your marathon visit. I really hope you did well! Im pleased to hear that you enjoyed your experience with us. We try to do our best to accommodate all the runners. The city noise can be a bit much for our light sleepers so...

Charleston
Reviewed 10 October 2014

We stayed at the Hampton on Illinois & Dearborn for a week's vacation. We wanted a suite with a separate bedroom in River North and this was the best price/value option we could find in September. The location is great, walking distance to a lot of Chicago's sites, and a block from the Grand "EL" stop on the red-line. The...

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Helpful?
1Thank Jim A
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Jim, I wanted to thank you for leaving us such a comprehensive review and for taking the time to share your experience with us! Im glad our location and suite worked well for you during the week. I always suggest that our guests that are staying for more than a few days get a suite, because all of the...

Saint Louis, Missouri
Reviewed 10 October 2014

The staff is very friendly and helpful. They allow you to keep your car parked until 5:00 p.m. for no extra charge, and they will store your bags either before check-in or after check-out for as long as you need. We stayed in a corner suite on the 12th floor, and it was very nice. It was more like a...

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Helpful?
Thank Babs B
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Babs, Im so happy to hear that you enjoyed your experience with us! Thank you for taking the time to leave us such a great review. You stayed in one of my favorite rooms in the hotel (which is also one of the best deals in the city). My favorite thing about the corner suites up top is that...

Perth and Kinross, United Kingdom
Reviewed 9 October 2014

We really enjoyed our stay at this hotel. On arrival we were told that breakfast was included which was a very pleasant surprise. The room we had was lovely. It was clean and the extras in the bathroom of good quality. All the staff we came into contact with were very friendly and helpful. The area it was in was...

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Helpful?
1Thank Carol M
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Carol, Thank you for taking the time to leave us such a great review and also for the compliments about our hotel. Im pleased to hear that you were surprised by and enjoyed our complimentary breakfast! It truly is a great option for breakfast and provides so many options (especially considering its free). Our rooms are really nice as...

Chicago
Reviewed 6 October 2014

From the rave reviews posted on TripAdvisor, we expected a lot more from this hotel. Hamptons generally provide a decent, clean room, nice bed and okay free breakfast at a medium price point. We even stayed in another one in the Loop a couple of years ago and liked it a lot. This didn't quite make it. First, the room...

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Helpful?
1Thank Elizabeth103
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Elizabeth, Thank you for taking the time to share your feedback and opinions about the hotel and surrounding area. I'm sorry to hear you weren't as pleased with our hotel as many of our other guests. I honestly believe that we truly have a unique and inviting hotel. Staring with our staff they're some of the most outgoing people...

Holland, United States
Reviewed 6 October 2014

Great location. Could walk to lots of shopping. Staff was very accommodating. The breakfast was hot and good! Would stay here again. Stayed in a corner suite which was great with the kids. Only negative was the fire department was right out our window. So a little noisy.

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Helpful?
Thank Jim L
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Jim, Thank you so much for sharing your feedback with us and for the awesome review! I'm pleased to hear that you enjoyed your experience with us and your Corner Suite. It is one of my favorite rooms at the hotel. They're larger than most apartments downtown and perfect for visiting families. Glad you enjoyed the breakfast too. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $126 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#12 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all we had rooms were without any noise problem”
 of 5 bubbles KSLabgirl, 4 Dec 2016 | Read review
“Suites are wonderfully spacious...corner suites have large windows, full size fridge, cooktop and microwave”
 of 5 bubbles lovelifelovetravel, 2 Dec 2016 | Read review
“Our 12th floor room had a very weak flush (toilet)”
 of 5 bubbles bethh809, 27 Nov 2016 | Read review
“Use Hilton's online system and pick your own room.”
 of 5 bubbles TomL812, 1 Nov 2016 | Read review
“Corner room was away from floor traffic and a suite”
 of 5 bubbles 550aileenb, 11 Oct 2016 | Read review
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