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Hampton Inn & Suites Chicago - Downtown

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#43 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,217 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,063: English reviews
Nampa
Reviewed 2 October 2014

We had a king suite with kitchen area. It was a wonderful room. Allowed for privacy and helped reduce trip cost by making it easy to keep leftovers. Our room was on the East side. Ask for that - it is the farthest away from the fire station. We would absolutely stay here again. Really nice people.

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Helpful?
Thank Cynthia H
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Cynthia, I would like to thank you for leaving us such a great review and for sharing your experience with us. Our King Suites are great, and it sounds like you were happy you went that route, as am I. They are so spacious and with the kitchenette all the extra food can come back with you (and we...

Peoria, Arizona
Reviewed 2 October 2014

This hotel was located in the middle of downtown, within walking distance to great restaurants, shopping, bars, site seeing, etc. Great staff, clean rooms. Also has a restaurant (Joe Fish) attached to hotel. It had very good food and drinks.

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Helpful?
Thank Pamela L
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Pamela, Thank you so much for the awesome review and for sharing your comments about the hotel. Im please to hear that you enjoyed your experience with us! Our location, rooms, and especially our staff are top notch so its good to see you were able to see that too. Joe Fish opened up earlier this year and I've...

Reviewed 1 October 2014

The location and rooms were amazing. Just a few blocks from Michigan Ave. Upon arrival our room rate was incorrect. Samantha Rice was super nice to accommodate us and take care of the issue. Our room was nice but located next to the elevator and was very noisy. We also heard the guest from the paper thin doors. Upon check...

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Helpful?
1Thank Worldtraveler2367
Alex S, General Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello, I would like to take this opportunity to thank you for taking the time to share your feedback with us, and also apologize for the inconveniences you experienced while you were our guest. This type of behavior is very uncharacteristic of our property, and by no means reflects the type of service we aim to provide to our guests....

New York City, New York
Reviewed 30 September 2014

Upon arriving lobby was very nice and reception was friendly. We had a king suite, room was very clean, comfortable and had everything you needed. Large flat screen TV, WIFI was good in the rooms, complimentary breakfast was typical for this chain, had the basics, nothing special but a good start to the day. Walking distance too the area attractions...

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Helpful?
Thank Joanne0927
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Joanne, I appreciate you taking the time to leave us a review! I'm pleased to hear that you enjoyed your experience with us. You made a good choice by reserving a king suite. They're so spacious and well equipped, especially considering that we're in the city. Our location is great too and it makes getting around the city so...

kingston, Jamaica
Reviewed 30 September 2014

I found this hotel to be in a good location downtown Chicago. Near the subway and restaurants and almost all sites in walking distance. It is a Hampton Inn, so the quality is as you would expect. Breakfast was ok.

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Helpful?
Thank Omar S
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Omar, Thank you for leaving us a review and for taking the time out of your day to do so . I truly hope you enjoyed your experience with us. Our location is prime for doing just about anything in the city, and it sounds like you were able to get around well because of it. I hope you...

Reviewed 29 September 2014

The previous week I stayed at a boutique hotel a few blocks away and paid over $400 a night. This hotel was well under $200 and it was every bit as nice as the trendy smaller hotel. The breakfast is not great, but it is free. The room was spacious, the bed was super comfortable, and the staff friendly and...

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Helpful?
Thank Alan R
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Alan, Thank you so much for the great review of our hotel! I'm so pleased to hear that you enjoyed your experience with us and I always love hearing our hotel being compared to boutique hotels. In my unbiased opinion as such a large chain hotel that Hampton Inn is we have the most unique feel to ours. Our...

Reigate
Reviewed 28 September 2014

The location is perfect for shopping, entertainment and sightseeing. The lobby entrance very modern and nicely presented. Friendly reception and valet staff. Everything was easy, no problems. Rooms bright, airy, fresh smelling, very clean, contemporary décor. A large flat screen TV. Nicely done and it was better than I'd anticipated. Breakfast had the basics you'd expect at a mid-range chain...

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Helpful?
Thank EricaChris
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello EricaChris, I just wanted to thank you for all of the kind words about our hotel and for sharing your experience with us and everyone on here. Im happy to hear that you enjoyed your time with us. Our location, rooms, and particularly our staff are great and make our hotel unique. Its nice to see that you were...

essex
Reviewed 28 September 2014

Situated in the heart of where you want to be, lovely hotel a little bit dated but ideal location. Complimentary breakfast supplied which was ok. Staff friendly enjoyable stay would recommend it due to location.

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Helpful?
Thank pearlypaula
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Paula, I appreciate you taking the time to leave us a review and for sharing your feedback with us. I'm glad you were able to take advantage of our great location and would recommend us because of it. Our staff are also great and make our hotel something special in my opinion. You get the boutique hotel feel at...

Plymouth, United States
Reviewed 24 September 2014

Made a reservation or a room with one king bed and got a room with two "Queen" beds that seemed like the size of a double bed! Also, the area has a fire station in the neighborhood which was a bit noisey. Good restaurants in the area but there are better hotels in Chicago to stay.

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Helpful?
Thank Charles J
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Charles, I appreciate you sharing your feedback with us and I'm sorry to hear about the mishap regarding your room type. If you decide to return please contact me directly and I will ensure you receive a good room. You're right though we are surrounded by some of the cities best restaurants, and I sure hope you were able...

Reviewed 23 September 2014

The Hampton is where we would stay at when we traveled to Chicago because it happens to be one of my fathers favorite Hotels to stay. He also loves the breakfast and the beds which are SO comfortable! And now it is where I stay at when I travel!

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Helpful?
Thank Lilia N
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Lilia, Thank you so much for taking the time to leave us such a great survey and for sharing your story with us. Im very pleased to hear that you enjoyed your experience with us! Two of our best qualities are our beds and breakfast. I slept in our beds during the snow storm last year and was blown...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $119 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#12 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all we had rooms were without any noise problem”
 of 5 bubbles KSLabgirl, 4 Dec 2016 | Read review
“Suites are wonderfully spacious...corner suites have large windows, full size fridge, cooktop and microwave”
 of 5 bubbles lovelifelovetravel, 2 Dec 2016 | Read review
“Our 12th floor room had a very weak flush (toilet)”
 of 5 bubbles bethh809, 27 Nov 2016 | Read review
“Use Hilton's online system and pick your own room.”
 of 5 bubbles TomL812, 1 Nov 2016 | Read review
“Corner room was away from floor traffic and a suite”
 of 5 bubbles 550aileenb, 11 Oct 2016 | Read review
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