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Hampton Inn & Suites Chicago - Downtown

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#42 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,318 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,161: English reviews
Lenexa, United States
Reviewed 16 January 2015

Extremely reasonable for being in the heart of downtown Chicago - loved their complimentary breakfast,very friendly staff, immaculate rooms (either the keyboards in the business center were new or even they were cleaned) - highly recommend

Review collected in partnership with Hampton
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Helpful?
Thank Paul K
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hi Paul K, Thank you for taking the time to review our hotel. When traveling, it is always nice to stay somewhere comfortable with great perks like complimentary breakfast and the business center. We are happy to know that you were satisfied with our staff and had wonderful experience. We hope to host next time you are in Chicago! Sincerely,...

Charleston, South Carolina, United States
Reviewed 12 January 2015 via mobile

The valet was rarely around and hard to find. Although we overheard they were a separate, contracted company. ??? The hotel stall was nice, clean, walking distance to good shopping. Clean and dependable. Overall, what you'd expect from a city hotel!

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Thank Dominique C
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dominique C Thank you for taking the time to respond. We would like to apologized for the inconvenience of the valet and will definitely look into this. They are supposed to always be readily available to our guests. We are happy to know you were satisfied with our hotel overall, as we strive to make sure every guests feels comfortable...

McHenry, United States
Reviewed 12 January 2015

Staff is very friendly, very clean, excellent area. The pool was especially refreshing, did not smell of a 1000 gallons of bleach were pored in, same for the whirlpool. Breakfast could use some improvement, maybe it was just that morning. We understand problems could arise that we are not aware of.

Review collected in partnership with Hampton
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1Thank Denise S
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Denise S Thank you for taking the time to review our hotel. We appreciate your feedback on breakfast and will look in to others ideas to make it more satisfying. we are happy to know that you had an exceptional experience while visiting Chicago, and look forward to hosting you again in the future! Sincerely, Brandi Cartmill

San Francisco
Reviewed 12 January 2015

My partner and I stayed here recently over a bitter cold weekend. The hotel has many great qualities, including very good value, a variety of rooms including suites with mini-kitchens, and a good location north of the river, 3 blocks from Merchandise Mart and 3 blocks east of Michigan Avenue. We arrived early one morning, in time for breakfast -...

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3Thank Lust2wander
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Lust2wander Thank you for taking the time to review our hotel. Downtown Chicago is a very busy area, so you do experience a bit of outside noise. We do offer ways to help make the noise manageable considering our location. Breakfast does vary each day, so we will look for better selections that are satisfactory to our guests. We are...

Livingston, United Kingdom
Reviewed 10 January 2015

My wife and I stayed here for a couple of days in early January after visiting family during the holiday period. We were not familiar with Chicago and just picked this hotel quite randomly. We were quite happy with our choice. The price was reasonable, the accommodation was very clean and comfortable and the location suited us for walking downtown....

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2Thank Steve_UK57
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Steve_UK57 Thank you for taking the time to review our hotel. First we want to apologize for the inconveniences you experienced. We are happy to know that outside those issues you enjoyed your experience. Location is a primary importance in traveling and we are definitely in a convenient location where you have access to most everything. We are glad to...

New York City, New York
Reviewed 9 January 2015

Stayed here for 3 nights for an interview at Northwestern Medical Center. The hotel is conveniently located a couple of blocks away from the Red subway line, many great places to eat, and a 5 minute cab ride to Northwestern. It's about a 20 min walk to Millennium Park/The Bean/Navy Pier. A very easy ride on the train to the...

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Helpful?
Thank Kreebeebs
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Kreebeebs Thank you very much for your wonderful review. We are very delighted to know that you had such an excellent experience with us! As you pointed out we are near a lot of things being in this location. Our public transportation system is wonderful and close and will get you anywhere in the city. Being in downtown you get...

Reviewed 8 January 2015

Great location to many of the great sites and experiences Chicago has to offer! Staff is friendly and very responsive to needs of guests. A bit noisy, but heck, it is in the heart of downtown Chicago, that is what comes with location.

Review collected in partnership with Hampton
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Thank 465briand
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

465BrianD We appreciate you taking the time to review our hotel. We are happy to know you had such a great experience! Downtown Chicago is definitely a busy place, but with everything it offers it is worth it! Thank you again and we hope to host you again in the future! Sincerely, Brandi Cartmill

Staffordshire united Kingdom
Reviewed 7 January 2015

Reception staff really helpful A/C on the 10th floor was very quiet the dining room very pleasant but the food service area was chaotic over the New Year period people making waffles created the chaos maybe they need to look to resiting the waffle makers around where the fresh fruit is placed my only negative was there was not a...

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Thank Pauline T
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Pauline T We are delighted to know you had a wonderful experience with our hotel .We understand that the fire station can be a disturbance to some which is why we offer other options to help make those particular rooms more comfortable. Our staff will be excited to know you were happy with their services as we do our best...

Hong Kong, China
Reviewed 7 January 2015

We scored this room for 77usd a night. the location was brilliant, wifi worked well and the rooms were large, clean and well serviced. very impressed with this small hotel. others complained that there was a long wait for the lifts... did not experience that. breakfast which is provided to all guests is basic but great for the price. bagels,...

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1Thank importerexporter
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

importerexporter Thank you for taking the time to review our hotel. We are delighted to know you had a great experience while here. We are always looking for new ideas for the better interest of our guests, so we appreciate your feedback on breakfast. We were happy to have you, and look forward to hosting you in the future! Sincerely,...

Pittsburgh, United States
Reviewed 7 January 2015

The staff at the Hampton Inn & Suites is superlative. I stayed at this property throughout the holidays while in Chicago on business. They were very friendly and helpful and my suite upgrade was very appreciative.

Review collected in partnership with Hampton
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Thank Denny D
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Denny D, Thank you for your kind review. Our staff strives to give the best service to every guest every time, so we are delighted to know your experience was wonderful. We look forward to hosting you the next time you visit Chicago! Thank You, Brandi Cartmill

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $191 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#13 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for quiet room.”
 of 5 bubbles EEW164, 29 Mar 2017 | Read review
“We stayed on the 8th floor. Very quiet.”
 of 5 bubbles annegirl80, 28 Mar 2017 | Read review
“Corner rooms are great, but the WiFi is not so choose an inner suite if you need WiFi.”
 of 5 bubbles rplove5662, 22 Mar 2017 | Read review
“Ask for an exterior room. The views are well worth putting up with street noise. Bring earplugs.”
 of 5 bubbles K2842PDkellyb, 13 Mar 2017 | Read review
“Higher floors have less noise”
 of 5 bubbles Ahmed Elsahn, 4 Mar 2017 | Read review
5 of 5