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Hampton Inn & Suites Chicago - Downtown

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Traveller (319)
Room & Suite (359)
Dining (73)
Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“fire station”(456 reviews)
“fire department”(81 reviews)
“great location”(374 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Chicago - Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (2,690)
There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Traveller rating
1,457
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1,457
771
198
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34
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All reviewsfire stationfire departmentgreat locationfree breakfastcorner suitebreakfast roomnavy pierhear sirensfresh fruitwithin walking distancelight sleeperhot breakfastchicago downtownhot tubbreakfast stafffront desk staffthe magnificent mile
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801 - 805 of 2,514 reviews
Reviewed 29 December 2015

I recently brought my 7 yo granddaughter to Chicago for a special Christmas trip for just her and I and we loved this hotel. I had requested a room away from the fire station (after reading other reviews) and upon my arrival I received a...More

1  Thank bchurch
Response from Jim C, Guest Experience Ambassador at Hampton Inn & Suites Chicago - DowntownResponded 1 January 2016

Dear bchurch, We are delighted that you and your granddaughter had such a fantastic time! Samantha is always looking for opportunities to enrich our guest's experiences, she's definitely a gem in this industry. Thank you for such fantastic feedback and we hope to have you...More

Reviewed 29 December 2015

I have been coming to this hotel for many years. It's a great place for our family "staycation". We try to get the one bedroom corner suite. It's almost 700 square feet so we have lots of room. The staff is exceptional, location is perfect,...More

Thank SUZANNE C
Response from Jim C, Guest Experience Ambassador at Hampton Inn & Suites Chicago - DowntownResponded 1 January 2016

Dear Pog23, Thank you for not only the great review but visiting us every year! We sincerely appreciate our guest's loyalty as they become familiar faces that we look forward to having again. We're delighted you enjoyed your experience once again and can't wait to...More

Reviewed 29 December 2015

For the most part our stay was perfect. Price was right!!! Staff was friendly. Rooms were quiet. Restaurant on site was good and anything we needed they gave us. Including wine glasses for our wine purchase at a local venue. Beds were extremely comfortable. A...More

Review collected in partnership with Hampton
Thank Jennifer M
Response from Jim C, Guest Experience Ambassador at Hampton Inn & Suites Chicago - DowntownResponded 1 January 2016

Dear Jennifer M, Thank you for such a wonderful review! We are committed to our guest's experiences and as you've noted we are more than willing to accommodate special requests. We greatly appreciate your kind words and hope to have you with us again! Warm...More

Reviewed 27 December 2015

We had a one bedroom suite on the 3rd floor. We were impressed to see security handling a party in one of the neighboring rooms. The room was large, comfortable and clean. The entire staff was friendly and accommodating. There was a lot of street...More

Thank SanibelFamily
Response from Jim C, Guest Experience Ambassador at Hampton Inn & Suites Chicago - DowntownResponded 29 December 2015

Dear SanibelFamily, It was an absolute pleasure to host your family during your time in Chicago! We are delighted you enjoyed your experience with breakfast being a definite highlight! Thank you for your great feedback and we look forward to having you with us again...More

Reviewed 27 December 2015

a quick christmas break getaway to chicago as a family. the hotel was competitively price with other hotels down town. the only "con" would be that is is a block or two of the busy corners (restaurants,shopping" but if you know your way around downtown...More

Review collected in partnership with Hampton
Thank Chris D
Response from Jim C, Guest Experience Ambassador at Hampton Inn & Suites Chicago - DowntownResponded 28 December 2015

Dear Chris D, Thank you for your great review! We're delighted that you enjoyed your time with us, particularly our great staff, great location and great breakfast! We're looking forward to you staying again and hope its sooner rather than later! Warm Regards, Damian Cantrelle...More

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Best Value Properties in Chicago, IL
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
US$162 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$162 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Chicago
#27 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (319)
Room & Suite (359)
Dining (73)
Pool & Beach (24)
Amenities (47)
Business Centre & Event Rooms (3)
Questions & Answers
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cls143
18 April 2018|
AnswerShow all 5 answers
Response from joannlg | Reviewed this property |
Yes. They do charge. Great location though to get around the city.
0
Votes
HRJ_br
23 January 2018|
AnswerShow all 4 answers
Response from jan_narasimhan | Reviewed this property |
No they don’t charge usually. But then it also depends on how many such boxes you get delivered over the course of few days that you stay there. Reasonable amounts should not cause any concern to them.
1
Vote
Kiwilover5000
5 January 2018|
AnswerShow all 5 answers
Response from Ross G | Property representative |
Milk, juice, cereal, muffins, bagels, whole fruit, sliced fruit, oatmeal with toppings, waffles with toppings, & a rotated hot item like eggs or bagel toppers.
0
Votes
Room Tips
"Stay away from fire station (west side)"
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"Don't make request, they will not honor them. Stay at your own risk."
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"Rooms facing South are off the street, reducing street noise."
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"ask front desk for freebies like toothbrushes or soap if ever needed"
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