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Hampton Inn & Suites Chicago - Downtown

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#43 of 188 Hotels in Chicago
Certificate of Excellence
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2,212 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,058: English reviews
Green Bay, Wisconsin
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 March 2014

Stayed March 26th, 2014. Four adults. We arrived at 3pm. Check in was 4pm. But our room was ready. Paid the valet ($55) who took great care of our vehicle. Other reviewers had warned us about the elevator noise so we had requested a room away from them. They also warned of the fire station nearby. We heard the sirens... More 

Helpful?
Thank Jennifer K
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Jennifer, I would like to thank you for taking the time to leave us such a detailed and comprehensive review of our hotel, and also for all the compliments! Im happy you were about to enjoy the breakfast and the pool/hot tub/sauna. Many people assume we don't have either because we're in the city, but I feel like the... More 

Milford, Michigan
1 review
Reviewed 28 March 2014

My college friends and I vacationed in Chicago over St Patrick's day weekend. We had reservations at a place in Lincoln Park and were screwed over. This left us with no place to stay on one of the busiest weekends in Chicago. Byron was a big help to us and got us rooms for the weekend. He was very accommodating... More 

Helpful?
Thank Jill H
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Jill, Thank you for sharing your experience with us, and also for the kind words about our hotel. I'll make sure Byron sees your comment and I'll pass it on the the rest of our staff. I remember speaking with you two in the morning after you had the incident in Lincoln Park. I'm please to know everything worked... More 

Waukesha Wisconsin
Level Contributor
200 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 26 March 2014

We stayed at this Hampton when in Chicago for a get away. They accommodated us with a suite far from the firehouse across the street (didn't hear a thing). The price was very good, although parking is costly. The staff is quite friendly and helpful. The location is great, near Eataly, Michigan Ave and the loop. This is the place... More 

Helpful?
1 Thank philomundi
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Philomundi, Thanks for taking the time to leave us such an awesome review of our property. Im happy to know you liked our location, and I appreciate the comments regarding our staff. They truly are great and make our hotel something special. The firestation, like you said, can be a disturbance for our light sleepers, but in that case... More 

Seattle, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 March 2014

On first impression, this was a nice Hampton that looks like it started out as one of the quaint historic hotels in downtown Chicago. My room seemed nice enough, although the bathroom floor was less than clean - it looked like dirty water was just pushed around the floor and left to dry there in dark splotches. It was really... More 

Helpful?
1 Thank octalpus
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello, I would like to sincerely apologize for both the incident with the group on your floor as well as the cleanliness of the bathroom in your initial guestroom. With youth groups we do our absolute best to keep them all on the same floor and avoid disturbances with other guests. I've mentioned this incident to both our sales manager... More 

Idaho Falls, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2014

We had an excellent experience at this hotel and the food at their restaurant was expensive but delicious. Our only complaint was the pool water was not hot enough for a comfortable swim. This hotel provided easy access to Field Museum, Shedd Acquarium, and Adler Planetarium. A shopping mall was only 2 blocks away and lots of good restaurants were... More 

Review collected in partnership with Hampton

Helpful?
Thank Nancy T
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Nancy, I really appreciate you taking the time to leave us such a great review and also for sharing your experience with us. I'm glad our location worked well for you for both shopping and museums. The restaurant just opened up a few weeks ago, but Im happy to hear you enjoyed the food there. I'll have to pass... More 

Los Angeles, California
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 March 2014

Stayed here two nights on business and the hotel definitely exceeded my expectations. Positives: -Location: great River North location just a few minutes walk from everything. -Service: the front desk staff, bellman and housekeepers were exceedingly polite and friendly. -Fast elevators: especially in old hotels, staying on the top floors can add 10-15 minutes to anything you try to do,... More 

Helpful?
1 Thank jlau327
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Jlau, I really appreciate the awesome review of our hotel and for the great comments about us. I would have to agree with you completely about how great our location and staff are. The location is perfect for anything from a business trip, sightseeing, and even shopping. Plus, our staff is top notch and willing to help any guest... More 

Saint Louis, Missouri
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 March 2014

This hotel is very centrally located in the downtown Chicago area. It is about 4 blocks off Michigan avenue, and therefore, a little less expensive than some of the other downtown hotels, but still close enough to walk to most anything. It is clean and the staff are great!

Review collected in partnership with Hampton

Helpful?
Thank HGMizzou
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello, Thank you for taking the time to leave us a review and for the nice comments. I'm glad to know you liked out location and hotel. I agree with you about our staff, theyre truly great! Hope you had a safe trip home and maybe we'll have the privilege of having you as our guest in the future. Have... More 

Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 March 2014

I was highly impressed by the rooms here- it was great to have a suite with a king bed and separate kitchen and living room area. The staff was extremely friendly when we arrived our room was not ready but they held our luggage for us. The breakfast is a standard Hampton buffet- always great! The rooms and location made... More 

Helpful?
Thank Klee232
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Klee, I appreciate you taking the time to leave us a review and for the awesome comments about the hotel and staff! Im glad you enjoyed the suite. In my unbiased opinion our suites are the best deal for the money in town. With just under 600 square feet, two separate rooms, two tv's, and a kitchenette they make... More 

Cedar Rapids, Iowa
2 reviews
Reviewed 18 March 2014

My wife recently and I were in Chicago briefly (2 days/1 night) and stayed at the Hampton Inn & Suites @ River North. We have stayed at this hotel approximately 20 times over the course of the last 15 years or so. We keep coming back because the entire hotel staff is and has always been very hospitable and welcoming.... More 

Helpful?
Thank Patrick M
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Patrick, Thank you so much for taking the time to leave us a review and for your loyalty to our hotel when you visit the city. It was truly a pleasure having you and your wife as our guests. Its comforting to know that we've stayed consistent and always offered quality customer service over the years. Although it was... More 

Saint Peters, Missouri
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 March 2014

Great Hotel, Great Service. Took the Family to Chicago for Spring Break, the hotel is in the middle of it all. Friendly Staff. I had read about the noise from the Fire Depart. house across the street. When I checked in, I asked for a quite room, and Hotel Staff was accommodating. I did not hear the Fire Trucks at... More 

Helpful?
Thank Tripper R
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Tripper, I'm very happy to hear your family enjoyed your Spring Break here with us, and thank you for sharing your experience with everyone as well. Its good to know that we were able to accommodate you and get you in a quiet room. For the lighter sleepers the exterior rooms might not be ideal with the urban noise.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: $121 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#13 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are wonderfully spacious...corner suites have large windows, full size fridge, cooktop and microwave”
 of 5 bubbles lovelifelovetravel, 2 Dec 2016 | Read review
“Our 12th floor room had a very weak flush (toilet)”
 of 5 bubbles bethh809, 27 Nov 2016 | Read review
“Use Hilton's online system and pick your own room.”
 of 5 bubbles TomL812, 1 Nov 2016 | Read review
“Corner room was away from floor traffic and a suite”
 of 5 bubbles 550aileenb, 11 Oct 2016 | Read review
“Higher floors have better views...and are quieet.”
 of 5 bubbles friend78, 2 Oct 2016 | Read review
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