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Hilton Garden Inn Chicago Downtown/Magnificent Mile

2,345 reviews
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Traveller (301)
Room & Suite (237)
Pool & Beach (36)
Overview
  • Excellent50%
  • Very good37%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“the weber grill”(231 reviews)
“red line”(156 reviews)
“great location”(488 reviews)
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Chicago Downtown/Magnificent Mile
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,345)Write a Review
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2,189 results
Traveller rating
1,081
790
216
55
47
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1,081
790
216
55
47
Show reviews that mention
All reviewsthe weber grillred linegreat locationnavy pierfridge and microwavewithin walking distancemagnificent milegreat stayvalet parkingmichigan aveself parkfront desk staffwould definitely stay here againstreet noiseroom was clean and comfortablecity viewbusiness center
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1 - 5 of 2,189 reviews
Reviewed 3 days ago

Upon arrival, Valet parking attendant MIA. We sat in our truck for about 5 minutes and finally decided to get out and check in. Front desk attendant was not pleasant at all. Barely spoke, when we asked about the valet, and where we could park,...More

Thank Ashlee_Rose905
Hotel's Favourite
Reviewed 16 January 2018

We choose the Hilton Garden Inn on Grand as the base for a girls shopping trip, the guys go to a museum, and meet friends for dinner. Our stay dates were 1/13-1/15/2018. The Hilton Garden Inn did not disappoint. The rooms were adequate and the...More

Thank heartlandmo
Response from Samantha R, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 18 January 2018

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's...More

Reviewed 4 days ago

The location is amazing, the Grand Station for the Red line is right beside the hotel. You are as far as 10 mins away from any point in the city. The hotel staff is very friendly as well. The only issue I had with my...More

Thank Denis S
Response from Samantha R, Front Office Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 3 days ago

Dear Denis S, Thank you for leaving us a review. We understand it takes time out of your busy day to do so, and we wanted to drop a note to say thank you! As you mentioned we are central located and steps out the...More

Reviewed 1 week ago via mobile

Hilton gold members do not receive recognition at this location. The check in staff was friendly. They informed my friend and I that breakfast was served in the restaurant connected to the hotel from 630-11. Also asked if I could use a gift card to...More

2  Thank Bkbuzz
Response from Samantha R, Front Office Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 4 days ago

Bkbuz, Thank you for all your feedback in regards to your experience with us. We truly are sorry about your stay, and your email will be addressed at our Front Office meeting I can assure you that. We are confident in the team members of...More

Reviewed 2 weeks ago via mobile

I brought my 14 year old daughter to Chicago for her birthday. This hotel was in the perfect location for everything we wanted to do! We walked to Millennium Park, shopping is just down the street, great restaurants all around, as well. Super fast check...More

2  Thank OleMiss91
Response from Samantha R, Front Office Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 4 days ago

Good evening OleMiss91, Thank you for taking the time to review your recent experience with us! We are happy to hear that we exceeded your expectations. You summed up our hotel perfectly and we are glad we were able to make a memorable experience for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$92 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (301)
Room & Suite (237)
Pool & Beach (36)
Dining (26)
Amenities (41)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Lauren E
12 February 2018|
AnswerShow all 2 answers
Response from Mike V | Reviewed this property |
Yes as long as you have a major credit card.
0
Votes
Emre A
14 January 2018|
AnswerShow all 7 answers
Response from CzechMate2010 | Reviewed this property |
There was no resort fee as this is not a resort but a downtown urban hotel with the typical added taxes and parking which will cost about $50/day (valet parking is more).
1
Vote
Melisa R
18 September 2017|
AnswerShow all 4 answers
Response from Robinder S | Reviewed this property |
Yes they do and I say so from personal experience.
1
Vote
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12345612
Room Tips
"Floors higher up facing north have great views"
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"Enroll the Hilton Honors program to get some additional perks"
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"High Floors are pretty cool - See different view of the city"
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"We liked staying on the west side of the property to avoid the morning sun"
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