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Five star atmosphere but not standoffish.
This is a beautiful hotel. Channels glamour of yesteryear but with modern amenities.
I had a king bed in a small room. Just fine for one person.
Room well appointed with bed, dresser, desk, nightstand, fridge and cash snack/beverage...More
Centrally located in downtown Chicago. From the moment you pull up to the door there is a feeling of excitement (maybe it's because of all the lights). The lobby is up a floor from the street level and accessible by stairs, escalator or elevator. Regardless...More
7 Thank KdVoyage
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded July 10, 2018
Thank you for taking the time to review your stay at The Palmer House! We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. We specialize in outstanding customer service and our goal is an all-around positive guest...More
Great location for this beautiful old world historic hotel with a story of resilience. Potter Palmer and Bertha Honoré were introduced by Potter's business partner, Marshall Field. What do you give your new bride who is also a wealthy, driven socialite for a wedding gift?...More
Executive floors were large and quiet. Bathrooms were small but no problem. Staff was efficient and friendly. 1/2 block from the train. Lots of restaurants and stores nearby. In town for a convention at McCormick Place. Better than staying at McCormick Place hotels because of...More
I was looking forward to staying in this historic hotel. Unfortunately, it did not live up to my expectations. First, the rooms did not come with coffee or water. I found the lack of coffee to be particularly inconvenient. On the second day, they did...More
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Response from JimLoomis3 | Reviewed this property |
I would book by phone--calling the hotel direct, not Hilton's reservations line-- and speak directly to a reservations clerk on the property. Be sure to get his/her name. Done that way, I'd feel confident that you'll... More
I would book by phone--calling the hotel direct, not Hilton's reservations line-- and speak directly to a reservations clerk on the property. Be sure to get his/her name. Done that way, I'd feel confident that you'll get the amenities you want.