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Palmer House A Hilton Hotel

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Traveller (2775)
Room & Suite (1061)
Dining (140)
Overview
  • Excellent40%
  • Very good33%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“executive level”(398 reviews)
“empire room”(153 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Palmer House A Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Palmer House A Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,941)
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9,413 results
Traveller rating
3,658
3,130
1,489
747
389
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3,658
3,130
1,489
747
389
Show reviews that mention
All reviewsexecutive levelempire roomlockwood restaurantbeautiful lobbybeautiful hotelart institutethe loopclassic hotelstreet levelmillennium parka hilton honors memberlobby barrooms are smallan older hoteldowntown chicagotwo double bedsconcierge desk
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1 - 5 of 9,413 reviews
Reviewed yesterday via mobile

Five star atmosphere but not standoffish. This is a beautiful hotel. Channels glamour of yesteryear but with modern amenities. I had a king bed in a small room. Just fine for one person. Room well appointed with bed, dresser, desk, nightstand, fridge and cash snack/beverage...More

Thank merrydb
Hotel's Favourite
Reviewed July 8, 2018

Centrally located in downtown Chicago. From the moment you pull up to the door there is a feeling of excitement (maybe it's because of all the lights). The lobby is up a floor from the street level and accessible by stairs, escalator or elevator. Regardless...More

7  Thank KdVoyage
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded July 10, 2018

Hello KdVoyage, Thank you for taking the time to review your stay at The Palmer House! We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. We specialize in outstanding customer service and our goal is an all-around positive guest...More

Reviewed yesterday

Great location for this beautiful old world historic hotel with a story of resilience. Potter Palmer and Bertha Honoré were introduced by Potter's business partner, Marshall Field. What do you give your new bride who is also a wealthy, driven socialite for a wedding gift?...More

Thank hrs314
Reviewed yesterday

Executive floors were large and quiet. Bathrooms were small but no problem. Staff was efficient and friendly. 1/2 block from the train. Lots of restaurants and stores nearby. In town for a convention at McCormick Place. Better than staying at McCormick Place hotels because of...More

Thank Doug H
Reviewed yesterday

I was looking forward to staying in this historic hotel. Unfortunately, it did not live up to my expectations. First, the rooms did not come with coffee or water. I found the lack of coffee to be particularly inconvenient. On the second day, they did...More

Thank Andra G
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$140 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#66 Luxury Hotel in Chicago
#70 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#66 Luxury Hotel in Chicago
#70 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2775)
Room & Suite (1061)
Dining (140)
Pool & Beach (65)
Amenities (52)
Business Centre & Event Rooms (41)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Mary1VA
August 7, 2018|
AnswerShow all 4 answers
Response from JimLoomis3 | Reviewed this property |
0 Votes I would book by phone--calling the hotel direct, not Hilton's reservations line-- and speak directly to a reservations clerk on the property. Be sure to get his/her name. Done that way, I'd feel confident that you'll... More
0
Votes
Patca558
June 26, 2018|
AnswerShow all 7 answers
Response from Jose Antonio V | Reviewed this property |
when i left june 20 it wasn’t done yet ... but they were closing down the gym next day (does that mean the pool is opening already?) might be best to call or email the hotel
0
Votes
Lucy9252009
June 9, 2018|
AnswerShow all 6 answers
Response from Merrily L | Reviewed this property |
Executive Lounge is on the 23rd floor. Executive Rooms are on 22 and 23. Private elevator serves only these two floors.
1
Vote
Room Tips
"Executive floors had good food all day"
Read review
"This is a great hotel if you do not mind being in the city."
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"Avoid rooms right over the train tracks"
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"Choose a room on the lower floors. Higher up rooms have to deal with poor elevators."
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