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The Ritz-Carlton, Chicago

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Traveller (178)
Room & Suite (177)
Dining (31)
Overview
Hotel website
160 E Pearson St at Water Tower Place, Chicago, IL 60611-2308 See on map
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from The Ritz-Carlton, Chicago
Special Offer: Member Rates
Hotel deals
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Rooms
Oct. 7Oct. 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (539)
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527 results
Traveller rating
422
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422
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23
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All reviewsthe club loungecandy cartwater tower placenespresso machinefloor lobbytwo sinksstar hotelbeautiful hotelpleasure of stayingturn down servicethe john hancock buildinggreat weekendfitness centerhotel lobbythe entire staffcommon areasfour seasons
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1 - 5 of 527 reviews
Reviewed yesterday

Stayed here twice in 2018. It's your standard Ritz high-end experience. Great service, nice rooms, well appointed lobby. This hotel does have the two elevator thing to get to your room, with a "sky" lobby landing and then another set of elevators to get to...More

Thank Marshall M
Reviewed 3 days ago via mobile

When I drove up at Ritz Carlton in Chicago I was not met with customary service of smiles and welcome. I was met with a strike and picket line. There was confusion and a notice of lack service. When I finally figured out and found...More

Thank andywilson8135
Response from Kathryn H, Manager at The Ritz-Carlton, ChicagoResponded 2 days ago

Dear andywilson8135, Thank you for taking the time to share your recent experience with us on TripAdvisor. We truly appreciate your feedback and please know it has been shared with our management team. We'd love to speak with you regarding your stay with us, please...More

Reviewed 3 days ago via mobile

Rooms need to be updated staff was friendly but most of the staff was on strike protesting in front of the hotel which I did not find to be pleasant. Worst ritz I’ve been to. Probably because most ritz are amazing and this was just...More

Thank Grant I
Response from Kathryn H, Manager at The Ritz-Carlton, ChicagoResponded 2 days ago

Dear Grant I, Thank you for sharing your recent experience with us on TripAdvisor. We truly appreciate your feedback as we continue to improve and grow. We would love to speak with you regarding your stay in further detail. Please feel free to contact the...More

Reviewed 1 week ago

It has been twenty years since I have stayed at the Ritz. Finally came back for a couples trip. We told the staff that we would be there for the airshow. In the end, we got a fabulous room with the right view as well...More

Review collected in partnership with this hotel
Thank SeenAlot
Reviewed 1 week ago

The stay was great. Service was not quite normal due to the strike in Chicago, however the staff that was there did such a great job that you hardly even noticed that they were understaffed. The view was wonderful (better on the higher floors as...More

3  Thank mjbinkc
View more reviews
About
Description
Discover The Ritz-Carlton, Chicago - newly revitalized and offering elegance for business and leisure travel. Our luxury hotel in Chicago, Illinois has perfected the art of hospitality and is ready to welcome you to ...More unmatched accommodations at an iconic address. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Room Service
Bar/Lounge
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
435
Price range
US$252 - US$1,207 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
,
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
,
Four Seasons Chicago Hotel
,
Ritz Chicago
,
Ritz-Carlton Chicago
,
Chicago Four Seasons
,
Chicago Ritz-Carlton
Location
United States > Illinois > Chicago > Streeterville / Near North Side
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
435
Price range
US$252 - US$1,207 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
,
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
,
Four Seasons Chicago Hotel
,
Ritz Chicago
,
Ritz-Carlton Chicago
,
Chicago Four Seasons
,
Chicago Ritz-Carlton
Location
United States > Illinois > Chicago > Streeterville / Near North Side
Photos
Traveller (178)
Room & Suite (177)
Dining (31)
Pool & Beach (3)
Amenities (35)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
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Questions & Answers
Ask a question
Jordan E
September 3, 2018|
AnswerShow all 5 answers
Response from BurningSnow | Reviewed this property |
No fridge except mini-bar but they should provide with one if you ask ahead.
0
Votes
Stephen03957
February 24, 2018|
AnswerShow all 3 answers
Response from Kathryn H | Property representative |
Dear Stephen03957 Thank you for your inquiry! Wifi is complimentary for all rewards members! If you are not a rewards member we are happy to sign you up upon arrival to enjoy some of the many perks that go along with our... More
1
Vote
Alkhalidy
February 15, 2018|
Answer
Response from Kathryn H | Property representative |
Good Morning Alkhalidy, Thank you for your inquiry! As a platinum guest you will receive: -1000 bonus points upon arrival -Priority late check out of 4:00PM -10% off in our Gift Shop on Ritz-Carlton branded... More
1
Vote
Room Tips
"If you are coming for the Air Show in August, tell them. They get it."
Read review
"Higher rooms = better view"
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"House car service is a great benefit"
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"Check with Concierge before planning your activities each day. They will make it special."
Read review
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