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    The Ritz-Carlton, Chicago

    160 E Pearson St, Water Tower Place, Chicago, IL 60611-2308
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$307
          US$279
          SAVE US$28
          US$307
          US$279
          SAVE US$28
          US$307
          US$279
          SAVE US$28
          Traveller (453)
          Room & Suite (248)
          Dining (41)
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          Overview
          • Excellent74%
          • Very good16%
          • Average7%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “four seasons” (229 reviews)
          “candy cart” (23 reviews)
          Free Wifi
          Parking
          Breakfast Available
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Rooftop Bar
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          Self-Serve Laundry
          Babysitting
          5.0 Star Hotel
          All hotel details
          Offers from The Ritz-Carlton, Chicago
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          Hotel packages
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          Write a Review
          Reviews (2,291)
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          There are newer reviews for The Ritz-Carlton, Chicago See the most recent reviews

          621 - 625 of 2,226 reviews

          Reviewed 7 March 2016

          We absolutely loved our recent stay. We were close to so much and spent the majority of the day walking and visiting many of Chicago's landmarks! The Ritz is pure elegance!!! WE WILL BE BACK, THE RITZ CAN NOT BE TOPPED!!!More

          Review collected in partnership with this hotel
          Thank Sara H
          Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 8 March 2016

          Dear Sara H, Thank you so much for sharing your wonderful visit with us on TripAdvisor! I am thrilled that you absolutely loved your recent stay and will be back! We look forward to welcoming you back to The Ritz-Carlton, Chicago again soon! Sincerely, Michel...More

          Reviewed 7 March 2016

          The staff was tremendous. Very customer oriented. The location very convienent. Breakfast was ridiculously expensive (next time stick with the original pancake house). Worth the visit. Worth the expense.More

          Review collected in partnership with this hotel
          Thank Rhett C
          Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 8 March 2016

          Dear Rhett C, Thank you for sharing your mother daughter shopping weekend with us on TripAdvisor! We truly appreciate you kind words regarding our Ladies and Gentlemen and location! We also appreciate your feedback regarding our breakfast prices and please be assured I have shared...More

          Reviewed 6 March 2016 via mobile

          Brenda Tuggle and Luis in the valet area are both AMAZING people! Warm and inviting and make you feel right at home. Too many times you feel you are in a hotel and a smile and a warm personal and truly sincere greeting goes a...More

          Thank Donna W
          Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 7 March 2016

          Dear Donna W, Thank you for sharing your kind words about Brenda, Luis and John! We are delighted that our Ladies and Gentlemen always make you feel right at home! Please be assured I have shared your kind words with the entire team here at...More

          Reviewed 5 March 2016

          My annual stay with the Ritz Carlton was exceptional. The staff, amenities and food were excellent. Any request is met with exceptional, prompt service. All of the hotel staff were friendly, efficient and made my stay very enjoyable. This hotel mirrors the goals of my...More

          Review collected in partnership with this hotel
          Thank Michael H
          Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 7 March 2016

          Dear Michael H, Thank you for sharing your recent stay with us for your annual meeting on TripAdvisor! We are delighted to have you as our guest and we truly appreciate your kind words about our hotel and Ladies and Gentlemen. We look forward to...More

          Reviewed 3 March 2016

          I stayed at the hotel with my boyfriend and the staff went above and beyond for his birthday. They put a cupcake, two balloons and a basket I had dropped off earlier in the day. It was very sweet. Also upon enter the hotel I...More

          Review collected in partnership with this hotel
          Thank Emily E
          Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 4 March 2016

          Dear Emily E, Thank you for sharing your boyfriend's birthday weekend with us on TripAdvisor! We are delighted we were able to make this a special getaway for you and thank you for your kind words about our wonderful staff! We look forward to welcoming...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Laundry Service
          • Dry Cleaning
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Self-Serve Laundry
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$314 - US$648 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #10 Business Hotel in Chicago
          • #12 Romantic Hotel in Chicago
          • #15 Family Hotel in Chicago
          • #16 Spa Hotel in Chicago
          • #31 Luxury Hotel in Chicago
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 435
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Cancelon, getaroom.com and HRS so you can book your The Ritz-Carlton, Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Illinois >
          • Chicago >
          • Streeterville / Near North Side
          • Also Known As
          • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago ,
          • The Ritz-Carlton Chicago (a 4 Seasons Hotel) ,
          • Four Seasons Chicago Hotel ,
          • Ritz Chicago ,
          • Ritz-Carlton Chicago ,
          • Chicago Ritz-Carlton ,
          • Chicago Four Seasons
          Add Photo Photos
          Traveller (453)
          Room & Suite (248)
          Dining (41)
          Pool & Beach (12)
          Hotel & Grounds (302)
          Bathroom (26)
          Family and Play Areas (2)
          Business Centre & Event Rooms (2)
          Nearby
          Streeterville
          Streeterville is where visitors head for play at Navy
          Pier, a pseudo amusement park and development of
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          You’ll find lots of action and excitement on the
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          captain for whom Streeterville is named. While you
          enjoy your fair share of sightseeing at the pier, you
          can also visit other popular attractions there such as
          ...More
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          china4me
          Joni, I too have noticed a death spiral in domestic Ritz-Carlton properties. We will be at the Chicago property in a couple of weeks and I'm hoping for better than what you received. On the other hand, from my experience, the international properties (particularly in China) remain stellar. Do you know when the renovations will be complete?
          26 June 2017|
          Answer Show all 3 answers
          Response from golfler | Reviewed this property |
          Yes they told us July 8
          0
          Votes
          Jennifer M
          When will the renovations be complete? Are the "kid friendly" toy wagon and candy cart available during renovation?
          15 April 2017|
          Answer
          Response from KarlBudnik2017 | Property representative |
          Hello Jennifer, Our refashioning will be complete mid-summer of this year. The candy cart is available during our refashioning period, and will continue to be available once we are complete. Please contact guest services... More
          0
          Votes
          l00chy
          Hi Ritz Carlton Chicago, Can you advise if the club lounge is available for use for Marriott Platiumn members? What renovations are currently underway? Will it impact staying in th guest rooms!? Regards, David
          17 July 2016|
          Answer Show all 5 answers
          Response from KarlBudnik | Property representative |
          Dear l00chy, Thank you for your inquiry! We have just officially opened our Ritz-Carlton Club Lounge this past Sunday, August 14th! Our Club Lounge is available for $150 per day for two guests and two children under the age... More
          0
          Votes
          Room Tips
          "A sea facing room would be a good choice"
          Read review
          "Be very specific about what you book and you will still have to fight for it."
          Read review
          "Higher floors and rooms towards the back of the hotel are quieter."
          Read review
          "Hotel is not one to upgrade even Platinum members. Most rooms are a city view."
          Read review
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