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    The Ritz-Carlton, Chicago

    160 E Pearson St, Water Tower Place, Chicago, IL 60611-2308
    Hotel website
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    Best prices for your stay
    2017-08-06 2017-08-07
    Lock in the lowest price from our partners
    US$299
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    Traveller (455)
    Room & Suite (248)
    Dining (41)
    Four Seasons Hotel Chicago
    2,761 reviews
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    Overview
    • Excellent73%
    • Very good16%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “four seasons” (230 reviews)
    “candy cart” (24 reviews)
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Self-Serve Laundry
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Chicago
    Special Offer: Rewards Member Rates
    Hotel packages
    Four Seasons Hotel Chicago
    2,761 reviews
    #4 of 190 hotels in Chicago
     
    Park Hyatt Chicago
    1,596 reviews
    #8 of 190 hotels in Chicago
     
    Waldorf Astoria Chicago
    2,284 reviews
    #14 of 190 hotels in Chicago
     
    The Peninsula Chicago
    1,467 reviews
    #3 of 190 hotels in Chicago
     
    Reviews (2,347)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for The Ritz-Carlton, Chicago
    See the most recent reviews

    631 - 635 of 2,282 reviews

    Reviewed 2 May 2016

    I LOVED my stay in the Ritz. The staff was amazing, but the hotel itself was BEAUTIFUL! My room had average views, but the free $75 cake made up for it. I was very pleased with the easy access to the Water Tower Place shopping...More

    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 6 May 2016

    Dear bayardyoung, Thank you so much for sharing your "extremely luxurious stay" with us on TripAdvisor! We are thrilled that you had such a great experience with us and enjoyed not only your cake but also the easy access to the Water Tower Mall from...More

    Reviewed 1 May 2016

    Spent our 13th Wedding Anniversary at the Ritz Carlton Chicago ... can't thank them enough for the wonderful hospitality they extended to us. Had a great view of the lake, room was .. well, it's the Ritz, of course the room was great. Service ......More

    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 2 May 2016

    Dear tdc1305, Thank you for sharing your 13th Wedding Anniversary with us on TripAdvisor! I am delighted you decided to spend this special occasion with us and I am thrilled that you had such an enjoyable visit! We truly appreciate your kind words and we...More

    Reviewed 28 April 2016 via mobile

    This was my second time staying at this Ritz. Experience was excellent both times. It is exactly what you might expect - luxury, great lobby, spacious rooms w/ great views (my view was of the Hancock Bldg and the lake), and excellent service. Hotel is...More

    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 29 April 2016

    Dear Adrian F, Thank you for sharing your second stay with us on TripAdvisor! We truly appreciate your kind words and I am delighted that you had such an enjoyable stay with us and experienced excellent service. Please be assured I have shared feedback with...More

    Reviewed 28 April 2016

    The staff could not be anymore attentive or nice. The front desk staff were great at check-in and during check-out they asked how my stay was and generally seemed interested. That was really the attitude of every worker at the hotel-- from the restaurant and...More

    Review collected in partnership with this hotel
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 29 April 2016

    Dear James S, Thank you for sharing your recent experience with us on TripAdvisor! We truly appreciate your feedback and we are thrilled that you had such an enjoyable stay with us! Please be assured I have shared your kind words with the Ladies and...More

    Reviewed 27 April 2016

    Wonderful Stay!! Beautiful Hotel. Only problem was that there was construction going on during my stay. I tried to take a nap in the afternoon and was awakened by drilling and hammering. I was warned at the time of my booking but I took my...More

    Review collected in partnership with this hotel
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 28 April 2016

    Dear craiglevy8, Thank you for sharing your recent experience with us on TripAdvisor! We truly appreciate your feedback and I am delighted that you had a wonderful stay! I apologize for any noise disturbances you may have experienced as we are finishing up our first...More

    Four Seasons Hotel Chicago
    2,761 reviews
    #4 of 190 hotels in Chicago
     
    Park Hyatt Chicago
    1,596 reviews
    #8 of 190 hotels in Chicago
     
    Waldorf Astoria Chicago
    2,284 reviews
    #14 of 190 hotels in Chicago
     
    The Peninsula Chicago
    1,467 reviews
    #3 of 190 hotels in Chicago
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$288 - US$642 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Chicago
    • #12 Romantic Hotel in Chicago
    • #15 Family Hotel in Chicago
    • #16 Spa Hotel in Chicago
    • #32 Luxury Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 435
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and getaroom.com so you can book your The Ritz-Carlton, Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Streeterville / Near North Side
    • Also Known As
    • The Ritz-Carlton Chicago (a 4 Seasons Hotel) ,
    • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago ,
    • Four Seasons Chicago Hotel ,
    • Ritz Chicago ,
    • Ritz-Carlton Chicago ,
    • Chicago Ritz-Carlton ,
    • Chicago Four Seasons
    Add Photo Photos
    Traveller (455)
    Room & Suite (248)
    Dining (41)
    Pool & Beach (12)
    Hotel & Grounds (304)
    Bathroom (26)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Nearby
    Streeterville
    Streeterville is where visitors head for play at Navy
    Pier, a pseudo amusement park and development of
    restaurants, shops, rides, and other activities.
    You’ll find lots of action and excitement on the
    docks. Along the pier, you’ll see the statue of the
    captain for whom Streeterville is named. While you
    enjoy your fair share of sightseeing at the pier, you
    can also visit other popular attractions there such as
    ...More
    Sponsored by:
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    Nearby Restaurants
    The Signature Room at the 95th
    2,645 reviews
    .05 km away
    The Cheesecake Factory
    2,378 reviews
    .13 km away
    Francesca's on Chestnut
    319 reviews
    .03 km away
    Southern Cut Barbecue
    413 reviews
    .10 km away
    Nearby Attractions
    360 Chicago Observation Deck
    7,723 reviews
    .08 km away
    Water Tower Place
    619 reviews
    .12 km away
    Lookingglass Theatre Company
    314 reviews
    .16 km away
    Museum of Contemporary Art
    673 reviews
    .19 km away
    Questions & Answers
    John M
    3 July 2017
    Answer Show all 3 answers
    Response from JonL_52 | Reviewed this property
    sorry.,, just picked up yur question.....hope they had it up to speed for your stay
    0
    Votes
    china4me
    26 June 2017
    Answer Show all 3 answers
    Response from golfler | Reviewed this property
    Yes they told us July 8
    1
    Vote
    Jennifer M
    15 April 2017
    Answer
    Response from KarlBudnik2017 | Property representative
    Hello Jennifer, Our refashioning will be complete mid-summer of this year. The candy cart is available during our refashioning period, and will continue to be available once we are complete. Please contact guest services... More
    0
    Votes
    Room Tips
    "As far as we can tell, all rooms are wonderful and mortuary-quiet."
    Read review
    "The higher the better"
    Read review
    "Elegance, Adult only I would say"
    Read review
    "Lake view rooms are breathtaking."
    Read review
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