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    The Ritz-Carlton, Chicago

    160 E Pearson St, Water Tower Place, Chicago, IL 60611-2308
    Hotel website
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    Best prices for your stay
    2017-07-30 2017-07-31
    US$279
    US$279
    US$279
    Traveller (453)
    Room & Suite (248)
    Dining (41)
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    Overview
    • Excellent73%
    • Very good16%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “four seasons” (230 reviews)
    “candy cart” (24 reviews)
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Self-Serve Laundry
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Chicago
    Special Offer: Rewards Member Rates
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    Four Seasons Hotel Chicago
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    #4 of 190 hotels in Chicago
     
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    1,592 reviews
    #8 of 190 hotels in Chicago
     
    Waldorf Astoria Chicago
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    The Peninsula Chicago
    1,466 reviews
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,343)
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    There are newer reviews for The Ritz-Carlton, Chicago
    See the most recent reviews

    641 - 645 of 2,278 reviews

    Reviewed 11 April 2016

    The Ritz is elegant in design. The rooms are quiet and the views are breathtaking. Attention to detail abounds in Customer Service from the doormen, front desk, housekeeping, good night service, and all their kindness shown everywhere!More

    Review collected in partnership with this hotel
    Thank Lisa H
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 13 April 2016

    Dear Lisa H, Thank you for sharing your recent experience with us on TripAdvisor! We are truly delighted that you had such an enjoyable stay with us and we appreciate your kind words about our customer service and our staff, please know we have shared...More

    Reviewed 11 April 2016

    The updating that has been in progress was much quieter this visit. The room, amenities and functionality was all very good. I like the complimentary coffee and apples near the front desk as I hurry off to meetings in the morning. The apple this time...More

    Review collected in partnership with this hotel
    Thank Pdxdentist
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 12 April 2016

    Dear Pdxdentist, Thank you for sharing your recent experience with us on TripAdvisor! We truly appreciate your feedback as we are continuously looking for ways to improve and grow. Regarding the apples, I couldn't agree more. As spring is upon us we will certainly consider...More

    Reviewed 11 April 2016

    A group of friends and I were getting together over a weekend and loved our stay. Even though the property needs some TLC the service is still outstanding. From Richard at the door, Jillian at front desk, John at concierge, Babs in the bar, and...More

    Thank LLFSU
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 16 June 2016

    Dear LLFSU, Thank you for sharing your weekend visit with us on TripAdvisor! We are thrilled that you felt our service was great and enjoyed your time with Richard, Jillian, John and Babs! Please be assured I have shared your kind words with them and...More

    Reviewed 11 April 2016

    Every staff member was wonderful and could anticipate our needs before we did. Our room was beautiful, clean and recently remodeled. Two examples of the wonderful service we received: #1 Our room was short 1 set of towels. When our bags came to the room...More

    Review collected in partnership with this hotel
    Thank brenda818
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 12 April 2016

    Dear brenda818, Thank you for sharing your recent experience with us on TripAdvisor! We are thrilled that your had an enjoyable stay with us and felt our Ladies and Gentlemen were able to anticipate your needs and exceeded your expectations! Please be assured I have...More

    Reviewed 10 April 2016

    The Ritz Carlton Chicago was every bit as nice as one would expect. Amazing location close to shopping, great view, incredible rooms. Their service staff I encountered, however, was better than I could have ever expected. By the end of my group's stay, our usual...More

    Thank RHR83
    Response from MichelGoget, General Manager at The Ritz-Carlton, ChicagoResponded 11 April 2016

    Dear RHR83, Thank you for sharing your recent experience with us on TripAdvisor! We truly appreciate your feedback regarding your stay and I am thrilled that you came for the view and stayed for the service! Thank you for your kind words regarding Babs and...More

    Four Seasons Hotel Chicago
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    The Peninsula Chicago
    1,466 reviews
    #3 of 190 hotels in Chicago
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$288 - US$642 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Chicago
    • #12 Romantic Hotel in Chicago
    • #15 Family Hotel in Chicago
    • #16 Spa Hotel in Chicago
    • #32 Luxury Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 435
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, HotelPower, Hotwire, TripOnline SA, Cheap Tickets, Cancelon and getaroom.com so you can book your The Ritz-Carlton, Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Streeterville / Near North Side
    • Also Known As
    • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago ,
    • The Ritz-Carlton Chicago (a 4 Seasons Hotel) ,
    • Four Seasons Chicago Hotel ,
    • Ritz Chicago ,
    • Ritz-Carlton Chicago ,
    • Chicago Ritz-Carlton ,
    • Chicago Four Seasons
    Add Photo Photos
    Traveller (453)
    Room & Suite (248)
    Dining (41)
    Pool & Beach (12)
    Hotel & Grounds (302)
    Bathroom (26)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Nearby
    Streeterville
    Streeterville is where visitors head for play at Navy
    Pier, a pseudo amusement park and development of
    restaurants, shops, rides, and other activities.
    You’ll find lots of action and excitement on the
    docks. Along the pier, you’ll see the statue of the
    captain for whom Streeterville is named. While you
    enjoy your fair share of sightseeing at the pier, you
    can also visit other popular attractions there such as
    ...More
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    Ask a question
    Questions & Answers
    John M
    3 July 2017|
    Answer Show all 3 answers
    Response from JonL_52 | Reviewed this property |
    sorry.,, just picked up yur question.....hope they had it up to speed for your stay
    0
    Votes
    china4me
    26 June 2017|
    Answer Show all 3 answers
    Response from golfler | Reviewed this property |
    Yes they told us July 8
    1
    Vote
    Jennifer M
    15 April 2017|
    Answer
    Response from KarlBudnik2017 | Property representative |
    Hello Jennifer, Our refashioning will be complete mid-summer of this year. The candy cart is available during our refashioning period, and will continue to be available once we are complete. Please contact guest services... More
    0
    Votes
    Room Tips
    "The higher the better"
    Read review
    "Elegance, Adult only I would say"
    Read review
    "Lake view rooms are breathtaking."
    Read review
    "High floors for great views."
    Read review
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