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Called in to book a room for one night and talked to a lovely lady name Val and she was so helpful! Great restaurant in the hotel called the Palm and the pool is just about at the top floor with fantastic views. The room...More
On site for a conference but also celebrating anniversary with wife. Wife's email to hotel was fulfilled with great hospitality by Taylor. Took advantage of upgrade offer for Musicians Mix suite on southeast corner of hotel (directly behind elevator bank). Outstanding views from 40th floor...More
Response from Brittany R, Manager at Swissotel ChicagoResponded 2 weeks ago
Thank you for taking the time to share your feedback regarding your recent conference and anniversary stay with us! We are delighted to hear you two received heartfelt service from Taylor in addition to your luxurious suite and all of its amenities. We...More
Was there for a weekend, very nice rooms, great location, every room has amazing view of the river/lake. Very friendly and helpful staff. Would highly recommend for both Business and family trips. great location: close to Navy pier, right on the river. Nice restaurants nearby
I am very surprise that 5 star hotel did not give excellent service. The cleaning service did not clean our room at 2nd day. We called and asked, they say yes, but they did not do as requested. We did not why it was happened....More
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Keenan checked us in today. He was friendly, helpful, and made sure all of our accommodations were taken care of. The room that he put us in is fabulous. The views are excellent. Thank you so much Keenan
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$123 - US$382 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Green Hotel in Chicago
#20 Spa Hotel in Chicago
#37 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#57 Business Hotel in Chicago
#67 Family Hotel in Chicago
Non-Smoking Rooms ,
Number of rooms
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Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
I recommend Eggy's Diner which is about 2 blocks away, behind Swissotel. Go left out of the hotel, take the next left, past Walgreens, then left again and down the steps. It's over to the right on the lower level. All day... More
I recommend Eggy's Diner which is about 2 blocks away, behind Swissotel. Go left out of the hotel, take the next left, past Walgreens, then left again and down the steps. It's over to the right on the lower level. All day breakfast, great omelettes and bottomless coffee pot!