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Swissotel Chicago

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#66 of 188 Hotels in Chicago
Certificate of Excellence
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Swissotel Chicago
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3,630 Reviews from our TripAdvisor Community

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Showing 3,426: English reviews
Evansville, Indiana
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed today NEW via mobile

My family and I stayed here this weekend as we frequently do when in the city. The location is very good as it suits our needs for where we spend most of our time. The staff are always friendly and helpful. The rooms are spacious with amazing views and always clean. The beds are comfortable to sleep on and The... More 

Helpful?
Thank JLFrazier5
Indianapolis, Indiana
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
HOTEL’S FAVOURITE REVIEW
Reviewed 9 October 2016

Since many people won't take the time to read a whole review, let me start with the most important part: This is the only place in Chicago I will stay. Now, let me explain why. I had mentioned casually to my teenage daughter that we might go to Chicago over Fall Break, but she didn't seem impressed so I forgot... More 

Helpful?
5 Thank Lunabug513
About Hotel's Favourite Review
Cottage Grove
1 review
Reviewed yesterday NEW

Swissotel is an absolutely perfect European style hotel. The staff is great and the property is perfect. I have been in Switzerland many times and it is great to have the same kind of experience here in Chicago. My family was treated as royalty and we enjoyed every minute of our stay. The hotel understood and catered to our every... More 

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank P4769MUtimw
Fenton, Michigan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW via mobile

First time staying here. LOVE this hotel. Wonderful accommodations, lots of special touches. Great bar open late and wide food choices. Breakfast on the concourse level was absolutely amazing. Our waiter, Ylln was perfection. Doorman Eric was fantastic. Very helpful concierge. Close to great shopping on several directions. Multiple nearby restaurants with huge variety. Wildberries for great breakfasts only 3... More 

Helpful?
Thank Dawn54
Coralville, Iowa
Level Contributor
136 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed yesterday NEW

We stayed 4 nights at this highly recommended hotel in Chicago over the Thanksgiving weekend of this year. The room was spacious, courteous service at front desk and bellman. Our bed was not comfortable and the housekeeping was awful. After the first night, room was cleaned well, the others.....barely cleaned, if cleaned at all. Our cups were left with tea... More 

Helpful?
Thank ntune
Nasushiobara, Japan
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

I've stayed here a number of times and it's a good hotel in Chicago in a convenient location near Michigan. Hotel is comfortable; rooms are relatively spacious with decent amenities. Hotel restaurants/room service are expensive and a bit limited but OK. The exception from that is the morning coffee in the lobby bar. Micheal is super friendly guy, makes good... More 

Helpful?
Thank Louise A
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

Room is clean. I like fitness room. Nice view from there. Nice view from my room. Friendly staff. Easy to walk around the area. Not free wifi not free for parking. Nice bar. Friendly stafff. The price is ok :)

Helpful?
Thank Js S
Orlando, Florida
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW

If you want luxury in the big city this hotel is it. I have stayed in many hotels in the past in Chicago and this one is excellent. The rooms and lobby are pristine!!! The views of the city in the rooms are breathtaking. It is very conveniently located in the heart of downtown and connects underground with a lot... More 

Helpful?
Thank Kanesha R
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear Kanesha R, Thank you for the amazing five star review! We are so happy to see that you enjoyed your stay and thrilled that we made the Swissotel Chicago the right place to be. It is great to see that you got to enjoy our location, the lobby designed and the view from our rooms. We are also sad... More 

Plano
Level Contributor
5 reviews
Reviewed 4 days ago NEW

We stayed in a lake view room for the Chicago Marathon, the hotel was amazing. it is located close to everything you need. I walked to the start line in the morning and it was less than a block to the bus station which I used several times during my stay. I have nothing to complain about if I ever... More 

Helpful?
Thank Eric M
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear Eric M, Thank you for taking the time to share with us your comments on your most recent stay at Swissotel Chicago. We are so pleased to hear our location was perfect for your marathon travels! We look forward to welcoming you back in the future. Best, Brittany Marketing Manager - Swissotel Chicago brittany.robbins@swissotel More 

1 review
Reviewed 4 days ago NEW via mobile

I was very satisfied during my stay in the hotel especially from the gentelman working on the bar next to the front desck for his kindness and hospitality and friendly behavior specially Mr michael and Bradley from the front desk.

Helpful?
Thank mardigue
Brittany R, Manager at Swissotel Chicago, responded to this review

Dear mardigue, Thank you for the wonderful comments and mentions to our staff members, Michael & Bradley. We have pass along your comments to their department so they are recognized for their wonderful service. We look forward to welcoming you back in the future. Best, Brittany Marketing Manager - Swissotel Chicago brittany.robbins@swissotel More 

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 

Additional Information about Swissotel Chicago

Address: 323 East Upper Wacker Drive, Chicago, IL 60601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $160 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Chicago 4*
Number of rooms: 661
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Fairmont Hotels, Odigeo, Priceline, Travelocity, HotelsforEveryone, Orbitz, Cheap Tickets and Jetsetter so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Hotel Style:
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#41 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#57 Business Hotel in Chicago
#67 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Chicago staff and other travellers.
26 questions
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Questions? Get answers from Swissotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher room, better view”
 of 5 bubbles kaneshar, 1 Dec 2016 | Read review
“We had a lake view and loved it”
 of 5 bubbles ericmS1253LV, 30 Nov 2016 | Read review
“I've only had beautiful rooms, part of the style!”
 of 5 bubbles Sugarpie99, 23 Nov 2016 | Read review
“High floors have a great view across the city”
 of 5 bubbles jeremyagreen, 16 Nov 2016 | Read review
“get the view that faces the dog park and lke.”
 of 5 bubbles 469TimG, 15 Nov 2016 | Read review
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