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2017-12-24 2017-12-25
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    Swissotel Chicago

    323 E Wacker Dr, Chicago, IL 60601-5282
    +1 855-566-5357
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    2017-12-24 2017-12-25
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     9 people are viewing this hotel
    US$159
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    Traveller (1181)
    Room & Suite (731)
    Storyboard
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    Overview
    • Excellent54%
    • Very good29%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “palm restaurant” (132 reviews)
    “navy pier” (653 reviews)
    “the river” (378 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    4.5 Star Hotel
    All hotel details
    Offers from Swissotel Chicago
    Offers & Announcements: 👀 Enjoy 25% Off 👀
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    Hyatt Regency Chicago
    7,075 reviews
    #90 of 192 hotels in Chicago
     
    Sheraton Grand Chicago
    5,132 reviews
    #78 of 192 hotels in Chicago
     
    Radisson Blu Aqua Hotel
    4,939 reviews
    #27 of 192 hotels in Chicago
     
    Fairmont Chicago Millennium Park
    3,038 reviews
    #95 of 192 hotels in Chicago
     
    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (4,522)
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    1 - 5 of 4,263 reviews

    Reviewed yesterday via mobile

    Husband and I checked in for a quick get away, greeted by excellent customer service provided by Nicole. Check in was seamless and pleasant. Will definitely keep the Swissotel on our top lists for accommodations globally.

    Thank krystle112
    Hotel's Favourite
    Reviewed 4 November 2017

    On site for a conference but also celebrating anniversary with wife. Wife's email to hotel was fulfilled with great hospitality by Taylor. Took advantage of upgrade offer for Musicians Mix suite on southeast corner of hotel (directly behind elevator bank). Outstanding views from 40th floor...More

    1  Thank tandemcha
    Response from Brittany R, Manager at Swissotel ChicagoResponded 5 weeks ago

    Dear tandemcha, Thank you for taking the time to share your feedback regarding your recent conference and anniversary stay with us! We are delighted to hear you two received heartfelt service from Taylor in addition to your luxurious suite and all of its amenities. We...More

    Reviewed yesterday

    Couldn't ask for a better location if exploring Chicago. Walking distance to Millennium Park, Navy Pier, State Street, Michigan Avenue, Museums, Cultural Center and fabulous restaurants. Located on the park at Lakeshore East which has a fabulous grocery store, Mariano's. Has an indoor pedway that...More

    Review collected in partnership with swissotel.com
    Thank 387judithas
    Reviewed 2 days ago

    Nicole at front desk was AWESOME! It had been a very long day of travel and meetings. Nicole was upbeat, polite, positive and friendly. Overall outstanding customer service. She checked me in quickly, but also made me feel welcome not rushed. The hotel Is great;...More

    Thank msbullfan
    Reviewed 2 days ago

    Value to cost is upside down. For the price, I was expecting the product to be so much more than it was? For the area and with all the competition in close proximity, I was surprised the property just doesn't stack up to all the...More

    Review collected in partnership with swissotel.com
    Thank G2926MKmarkd
    Hyatt Regency Chicago
    7,075 reviews
    #90 of 192 hotels in Chicago
     
    Sheraton Grand Chicago
    5,132 reviews
    #78 of 192 hotels in Chicago
     
    Radisson Blu Aqua Hotel
    4,939 reviews
    #27 of 192 hotels in Chicago
     
    Fairmont Chicago Millennium Park
    3,038 reviews
    #95 of 192 hotels in Chicago
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$123 - US$337 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Chicago
    • #20 Spa Hotel in Chicago
    • #37 Luxury Hotel in Chicago
    • #42 Romantic Hotel in Chicago
    • #55 Family Hotel in Chicago
    • #57 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 661
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Agoda, Hotwire, Orbitz, Travelocity, getaroom.com, TripOnline SA, HotelQuickly, Cancelon and HotelsClick so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Swissotel Chicago Hotel Chicago ,
    • Swissotel Hotel Chicago ,
    • Chicago Swissotel Hotel
    Add Photo Photos
    Traveller (1181)
    Room & Suite (731)
    Dining (69)
    Pool & Beach (31)
    Hotel & Grounds (630)
    Bathroom (76)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
    Sponsored by:
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    Nearby Restaurants
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    393 reviews
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    Mariano's
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    Nearby Attractions
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    Taste of Chicago
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    Ask a question
    Questions & Answers
    MonicaMcKnight
    3 November 2017|
    AnswerShow all 4 answers
    Response from lyonbyte | Reviewed this property |
    As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
    0
    Votes
    Stella V
    30 October 2017|
    AnswerShow all 2 answers
    Response from lyonbyte | Reviewed this property |
    Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
    1
    Vote
    Stella V
    30 October 2017|
    AnswerShow all 7 answers
    Response from John E | Reviewed this property |
    I recommend Eggy's Diner which is about 2 blocks away, behind Swissotel. Go left out of the hotel, take the next left, past Walgreens, then left again and down the steps. It's over to the right on the lower level. All day... More
    2
    Votes
    Room Tips
    "Views-corner, lake side;"
    Read review
    "Ask for corner rooms higher up"
    Read review
    "Request a corner King. Worth the upgrade!"
    Read review
    "Avoid room 605 like the plague"
    Read review
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