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Swissotel Chicago

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Traveller (1274)
Room & Suite (830)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“palm restaurant”(143 reviews)
“navy pier”(673 reviews)
“the river”(405 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Swissotel Chicago
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Offers from Swissotel Chicago
Offers & Announcements: Stay Longer & Save
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Rooms
Jun. 6Jun. 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,851)
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4,583 results
Traveller rating
2,416
1,285
487
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162
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2,416
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487
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Show reviews that mention
All reviewspalm restaurantnavy pierthe rivercorner roommillennium parklobby barmichigan avefitness centerper daybusiness tripbeautiful hotelthe magnificent mileking bedvalet parkingthe loopmag milekeenan
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1,081 - 1,085 of 4,583 reviews
Reviewed February 23, 2017

I usually do not do reviews, but this time I have to since I meet wonderful people throughout my stay. I staying for 4 nights and since the moment I walked in I was amazed by the way associates have a welcoming feeling. They treated...More

Thank Naranjo A
Response from Brittany R, Manager at Swissotel ChicagoResponded March 2, 2017

Dear Naranjo A, Thank you for your feedback in regards to your stay with us. We are pleased that you took time to review Swissotel Chicago, and that Nicole was able to provide a personal touch to your stay. We will share your feedback with...More

Reviewed February 23, 2017

I had been working for 5 days in US and staying in a budget hotel so on my last night I thought I's like to stay somewhere a little more luxurious. I got a good deal on a comparison site and was so glad I...More

Thank Moowell M
Response from Brittany R, Manager at Swissotel ChicagoResponded March 2, 2017

Dear Moowell M, We appreciate you taking the time to share with us your experience while at Swissotel Chicago. Thank you for stopping by our bar! We are glad you got to experience the amazing view and relaxing accommodations. We do hope you'll consider us...More

Reviewed February 22, 2017 via mobile

Truly enjoyed my stay, and wish I could have stayed longer. Most comfortable hotel bed I've experienced recently. Dinner at The Palm was delicious, especially the lobster bisque. The view of Navy Pier and the waterfront from our meeting space was beautiful! The best part,...More

1  Thank Woozle36
Response from Brittany R, Manager at Swissotel ChicagoResponded February 28, 2017

Dear Woozle36, Thank you for sharing our recent outstanding Swissotel Chicago stay with the world! We are thrilled you were able to enjoy your time with us from your meals to the beds and the views. Oftentimes guests can be consumed with meetings and work...More

Reviewed February 22, 2017

I initally stayed at this hotel for a business trip, but loved it so much my friends and I ended up staying here for the NFL draft. It also happened to be the weekend of my friends' anniversary. During check-in the hotel actually upgraded the...More

Thank Lakeya J
Response from Brittany R, Manager at Swissotel ChicagoResponded March 6, 2017

Dear Laekya J, Thank you for your feedback in regards to your stay with us. We are pleased that you enjoyed your stay and celebrated your friends anniversary along with the NFL draft. We do apologize that there was a mix up with your billing,...More

Reviewed February 21, 2017

Our experience started out kind of rocky. This was our first time staying at the hotel. There was some confusion about the parking and the cost. We booked the Shed Aquarium package which included complimentary valet parking (normally a cost of $70), and breakfast for...More

Thank LeCarlin c
Response from Brittany R, Manager at Swissotel ChicagoResponded February 23, 2017

Dear LeCarlin C, Thank you for your feedback in regards to your stay with us. We are very disappointed that there was confusion on our part with the package you booked. Swissotel Chicago prides itself on our service and we fell short, and for this...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$167 - US$489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$489 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1274)
Room & Suite (830)
Dining (74)
Pool & Beach (26)
Amenities (68)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Amegren
May 26, 2018|
AnswerShow all 2 answers
Response from mmfred | Reviewed this property |
All rooms were designed to face the Lake. I think it will depend on which corner you face. It sounds like a great plan and a fabulous hotel to do it in! Have fun!
1
Vote
Barb R
May 19, 2018|
Answer
Response from Marie K | Reviewed this property |
As I recall, the hair dryers are standard one speed dyers that most hotels have.
0
Votes
Sarge S
April 14, 2018|
Answer
Response from MichalTolman | Reviewed this property |
I don’t know if they allow dogs. They don’t have a grass. This is a hotel in the middle of the city. I also don’t know if they have suites on the lower floors. You should call them about you and your dog.
-1
Votes
Room Tips
"20th floor was quiet. Check-in staff put me on a floor away from activity without my having to ask."
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"Excellent Updated rooms with stunning views"
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"I think rooms 01 and 02 on each floor should offer excellent views of the river and the lake"
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"corner room, upper floor."
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