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2018-02-05 2018-02-06
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    Swissotel Chicago

    323 E Wacker Dr, Chicago, IL 60601-5282
    +1 855-566-5357
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    2018-02-05 2018-02-06
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    US$179
    US$152
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    Traveller (1190)
    Room & Suite (735)
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    Overview
    • Excellent54%
    • Very good29%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “navy pier” (668 reviews)
    “palm restaurant” (135 reviews)
    “the river” (380 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    4.5 Star Hotel
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    Rooms
    Feb 5Feb 6
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,622)
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    1,111 - 1,115 of 4,360 reviews

    Reviewed 21 August 2016

    Excellent location for downtown Chicago. Staff was very friendly and personable. Rooms were generous in size, very clean and well kept! Loved the separate tub for my child. We had the Shedd Aquarium package and it was a great deal! Will definitely stay here again.More

    Review collected in partnership with Swissotel Hotels & Resorts
    Thank melissa a
    Response from Brittany R, Manager at Swissotel ChicagoResponded 22 August 2016

    Dear Melissa A, I am delighted to hear you and your family enjoyed your stay and visit to the Shedd Aquarium! Thank you for taking the time to share your thoughts on our location, our friendly staff and our overall facilities. We look forward to...More

    Reviewed 21 August 2016 via mobile

    This was to be our first "serious" date weekend. Having booked through a third party site I was concerned that the room might have 2 queen beds instead of a king bed. The front desk said they were out of King beds but spoke to...More

    Thank BADKITTY9
    Response from Brittany R, Manager at Swissotel ChicagoResponded 24 August 2016

    Dear BADKITTY9, What a wonderful comment you shored with us about your stay at Swissotel Chicago. I am so delighted we were able to make your weekend unforgettable! We look forward to welcoming you back in the future for your next trip to Chicago. Best,...More

    Reviewed 21 August 2016 via mobile

    My family and I stayed for a conference/ long weekend in the corner lifestyle king suite. My kids are 6 and 4, they had their own room and bathroom that came decorated with age appropriate toys, games, and books. The main room was bigger than...More

    Thank conferencemomma
    Response from Brittany R, Manager at Swissotel ChicagoResponded 24 August 2016

    Dear conferencemomma, What a wonderful treat for your children to stay in our special "kids suite"! I am so pleased that your special accommodations exceed your expectations and that your children very much enjoyed themselves. Thank you for taking the time to share your comments...More

    Reviewed 21 August 2016

    Beautiful view and extraordinary service. The employees were so kind! My daughter and I stayed on the 27th floor. It was a great room with a beautiful view. My daughter loved the door bell - made us feel like we had stepped back in time....More

    Review collected in partnership with Swissotel Hotels & Resorts
    Thank MandArooks
    Response from Brittany R, Manager at Swissotel ChicagoResponded 24 August 2016

    Dear MandArooks, Thank you for taking the time to share with us your experience regarding your most recent stay at Swissotel Chicago. What a wonderful time it sounds like you and your daughter had exploring all of the attractions Chicago has to offer. I am...More

    Reviewed 21 August 2016 via mobile

    Really nice place with amazing views. I recommend staying up high with views of the lake. Beds were very comfy and so were pillows. All the staff was equally nice. There is a fitness room that's fully equipped and also a large pool with warm...More

    Thank Alibi78
    Response from Brittany R, Manager at Swissotel ChicagoResponded 24 August 2016

    Dear Alibi78, Thank you for sharing your wonderful comments about Swissotel Chicago and your stay here. Our views indeed are the best in the city! Im pleased to hear that our staff was able to assist you with all your needs and you were able...More

    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$117 - US$408 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Chicago
    • #20 Spa Hotel in Chicago
    • #38 Luxury Hotel in Chicago
    • #42 Romantic Hotel in Chicago
    • #55 Family Hotel in Chicago
    • #57 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 661
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, HotelPower, Fairmont Hotels, Booking.com, Orbitz, Travelocity, Priceline, getaroom.com, TripOnline SA, HotelQuickly and Cancelon so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Swissotel Chicago Hotel Chicago ,
    • Swissotel Hotel Chicago ,
    • Chicago Swissotel Hotel
    Add Photo Photos
    Traveller (1190)
    Room & Suite (735)
    Dining (70)
    Pool & Beach (31)
    Hotel & Grounds (633)
    Bathroom (77)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
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    Ask a question
    Questions & Answers
    MonicaMcKnight
    3 November 2017|
    AnswerShow all 4 answers
    Response from lyonbyte | Reviewed this property |
    As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
    0
    Votes
    Stella V
    30 October 2017|
    AnswerShow all 2 answers
    Response from lyonbyte | Reviewed this property |
    Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
    1
    Vote
    Stella V
    30 October 2017|
    AnswerShow all 7 answers
    Response from John E | Reviewed this property |
    I recommend Eggy's Diner which is about 2 blocks away, behind Swissotel. Go left out of the hotel, take the next left, past Walgreens, then left again and down the steps. It's over to the right on the lower level. All day... More
    2
    Votes
    Room Tips
    "Corner suites are large and have a great view and an amazing view from the bathroom."
    Read review
    "Comfortable, clean, lovely view"
    Read review
    "Views of the river will get better when construction lessons."
    Read review
    "Room was fine."
    Read review
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