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Swissotel Chicago

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Traveller (1254)
Room & Suite (826)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“palm restaurant”(143 reviews)
“navy pier”(673 reviews)
“the river”(405 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Swissotel Chicago
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Offers from Swissotel Chicago
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,799)
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4,532 results
Traveller rating
2,381
1,274
485
231
161
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2,381
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485
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161
Show reviews that mention
All reviewspalm restaurantnavy pierthe rivercorner roommillennium parklobby barmichigan avefitness centerper daybusiness tripbeautiful hotelthe magnificent mileking bedvalet parkingthe loopmag milekeenan
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1,121 - 1,125 of 4,532 reviews
Reviewed 27 November 2016

The staff of the Swissotel Chicago always make my stay so enjoyable. Eric at the door, concierge staff, Yvonne, Bernard, Amy, and until her recent department change, Angela are gifts. They always personalize my stay, are incredibly knowledgable and always cheerful!! Amanda in Amuse and...More

Review collected in partnership with Swissotel Hotels & Resorts
Thank adelew899
Response from Brittany R, Manager at Swissotel ChicagoResponded 30 November 2016

Dear adelew899, We appreciate you taking the time to share with us your experience while staying at Swissotel Chicago. It is so wonderful to learn that many of our staff members were able to make your stay a memorable one. Thank you and we look...More

Reviewed 27 November 2016 via mobile

Beautiful hotel. Room was perfect. Wonderful lake views. Enjoyed the gym and spa. Service was excellent. Couldn't have loved it more. Nichole at the front desk was especially wonderful. She saved our day with an early check in and was quick and courteous. Will be...More

Thank mgarry11
Response from Brittany R, Manager at Swissotel ChicagoResponded 30 November 2016

Dear mgarry11, Thank you for the wonderful comments about your most recent stay at Swissotel Chicago. We are delighted you found our rooms suitable for your stay and our staff helpful. We look forward to welcoming you back in the future. Best, Brittany R Marketing...More

Reviewed 26 November 2016

Great Hotel; I have have stayed in this hotel during the RSNA held in Chicago for the last 4 years. This stay has started out to be just as good from my welcome at check in with Nicole on today. I highly recommend this hotel...More

Thank Edward B
Response from Brittany R, Manager at Swissotel ChicagoResponded 30 November 2016

Dear Edward B, Thank you for your continued loyalty to Swissotel Chicago and wonderful recommendation. We always appreciate our returning guests! We look forward to your return. Best, Brittany R Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

Reviewed 25 November 2016 via mobile

We came very late at night and had some issues with the reservation (I used the wrong dates). Anna Boskovska (manager) made all the efforts to still accommodate us and even called price line to find out the terms of cancellation of the previous reservation....More

Thank Sergey D
Response from Brittany R, Director of Sales at Swissotel ChicagoResponded 30 November 2016

Dear Sergey D, Thank you for taking the time to share with us your experience while staying at Swissotel Chicago. It is wonderful to hear that Anna was able to help solve your reservation issue! We hope to welcome you back to our property in...More

Reviewed 25 November 2016

Everything about the hotel was great. Was here for business, but would come back again for personal travel. Clean, comfortable, close to everything. Not one complaint about my stay - it was hard to leave and go home! I highly recommend staying here anytime you...More

Review collected in partnership with Swissotel Hotels & Resorts
Thank theodoreb605
Response from Brittany R, Manager at Swissotel ChicagoResponded 30 November 2016

Dear theodore605, We are so appreciative that you were able to take the time to share with us your feedback regarding your most recent stay at Swissotel Chicago. Thank you for the wonderful recommendation and we look forward to welcoming you back in the future....More

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Best Value Properties in Chicago, IL
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$181 - US$472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#41 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$181 - US$472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#41 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1254)
Room & Suite (826)
Dining (74)
Pool & Beach (33)
Amenities (68)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Sarge S
14 April 2018|
Answer
Response from MichalTolman | Reviewed this property |
I don’t know if they allow dogs. They don’t have a grass. This is a hotel in the middle of the city. I also don’t know if they have suites on the lower floors. You should call them about you and your dog.
-1
Votes
Adcast
10 April 2018|
AnswerShow all 4 answers
Response from mmfred | Reviewed this property |
We just stayed recently. We were in the 19th floor and room was renovated. We were happy with our stay. Don’t know about the pool area, it was winter. Definitely a good location.
1
Vote
Yuki H
4 March 2018|
AnswerShow all 2 answers
Response from Linda C | Reviewed this property |
If your room is not ready, they will hold your luggage. Most times, rooms are ready by 1pm.
1
Vote
Room Tips
"Go for lakeview"
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"views of lake or river"
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"1902 had a lovely view"
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"If you can afford to stay in one of the wrap around suites, do it."
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