Best Western Grant Park Hotel

Best Western Grant Park Hotel

Room 402 with views of Grant park and skyline
Traveller (290)
Room & Suite (141)
Petit déjeuner
Dining (4)

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About

3.5
#154 of 208 hotels in Chicago
4.4 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Located in Chicago,IL, the Best Western Grant Park Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Children's television networks
Business Centre with Internet Access
Baggage storage
Newspaper
Paid private parking nearby
Wifi
Complimentary Instant Coffee
Complimentary tea
Vending machine
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Cable / satellite TV
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Park View
Quaint
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

1100 S Michigan Ave, Chicago, IL 60605
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Midway Airport
O'Hare Intl Airport
26.5 km
See all flights
Roosevelt
4 minChicago L
1,801Review46Q+A100Room tips
Traveller rating
  • 430
  • 567
  • 428
  • 200
  • 176
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Detailed Reviews
Eurotraveler110 wrote a review Mar 2021
Munich, Germany1,204 contribution187 helpful votes
+1
4.0 of 5 bubbles
I needed a hotel for an overnight in the city. I booked this hotel and I was quite pleased.

My first room was comfortable, very clean and with a nice view, room 526. However, the toilet refill tank failed, and after alerting the cordial and very professional front desk, I was immediately switched to room 825. This had a southern exposure and views to the new condominium buildings on the southern edge of Grant Park.

The room was very nice. Multiple power outlets provided all of the recharging capabilities one could ask for, the coffee machine produced a nice cup and again, the room was spotless.

I was very pleased with my selection. I will come back.
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Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western, General Manager at Best Western Grant Park Hotel
Responded Mar 26, 2021
Thank you so much for sharing your review, we are excited to know you had a great experience during your recent stay with us. We appreciate you for recognizing our team as we strive to deliver a great service and clean comfortable rooms. We are in a great location that has so much to offer and all within walking distance. It was a pleasure in having you with us and we hope to see you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Megan H wrote a review Nov 2022
135 contributions46 helpful votes
4.0 of 5 bubbles
I booked this hotel because of its location to the Museum Campus. When I originally booked it online, I chose a King Bed room because it was the cheapest option at the time. However, after I booked it, I read online that the King rooms were not the updated rooms and did not have the fridge or microwave. I called and explained that I made a mistake and asked to be switched to a room with a fridge and microwave and they changed my room with no problems and no extra cost! Upon arrival we were pleasantly surprised that we now had a great corner room on the 4th floor with views of both Grant Park and downtown. It was great!
The views were amazing, we saw the sun rise over the Field Museum, and were able to watch all the runners participate in the Hot Chocolate Run while we were there. The breakfast was a simple grab and go, but that was ok. In fact, it was more than I expect at a city hotel (where many offer no breakfast at all). The location was directly across the street from the Pedestrian Bridge that brings you to the museums. There is a Trader joes, a grocery store, and restaurants near by. Plus Yolk is right next door. (And a liquor store as well) We had a good stay. Would stay again if we visit the same area of the city.
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Date of stay: November 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Ask for a corner room in the front of the building! we were in 402 and it had views of the park...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jesse2532021 wrote a review May 2021
1 contribution
4.0 of 5 bubbles
Great hotel with a decent view of the park , friendly stuff , fast check in & out. Remember if going to this hotel plan ahead for parking. Inside the hotel has a list of close by parking lot that you’re able to park in for reasonable prices.
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Review collected in partnership with Best Western
Date of stay: May 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
candalewis wrote a review Apr 2023
Whitestown, Indiana6 contributions4 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
The location of the hotel was perfect . We were in town for an event at soldier field which was a short walk away. We were also able to explore the city on foot. It is also within walking distance to get a bite to eat.
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Review collected in partnership with Best Western
Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyra H wrote a review Jul 2021
5 contributions
1.0 of 5 bubbles
After being assured just two days before arrival that having the two rooms on the same floor would be no problem, we arrived to find that they had NOT done as requested. We had to wait while they figured out if there was a room available on the same floor. Valet was slow and rude. Pillows were lumpy and hard. Lights flickered when turned on. NO soundproofing. You hear EVERYTHING--street noise, people in the hall, and the room next door. Not sure what is up with the area, but at 10:30pm and 1:30am all three nights we stayed there were people yelling and singing in the streets with loud music. Only 2 small elevators (about 4 people fit, not counting luggage). Second elevator was broken on our last day. That means 9 floors were sharing one tiny elevator. Staff was cordial, but not very helpful unless you know what to ask. They didn't inform us about their covid policies, so we were surprised when they didn't clean the rooms the second day there. They did send up extra towels for us though when I asked. Ice machines only on even numbered floors. The location is good, but I advise choosing a newer hotel with proper soundproofing and bigger elevators. We barely fit the luggage cart in the elevator with us.
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Date of stay: July 2021
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Bring ear plugs. Even numbered floor if you like to get ice (only ones with ice machines).
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Octavio Gonzalez, Guest Services / Front Office at Best Western Grant Park Hotel
Responded Jul 21, 2021
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. Reviews like yours are extremely helpful in our ambition to continuously improve and I hope you'll return to see how we grow.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elstack20 wrote a review Sep 2021
1 contribution
1.0 of 5 bubbles
We were moved rooms almost immediately due to the fridge not working. In addition we needed new bedding in the night and were told bc housekeeping wasn't there that we couldn't get new sheets/blankets until 7 am. We had both beds in use and had to split one entire bed set for two beds. We let the front desk know upon leaving for the day of the matter and yet when we arrived back to the room 12 hours later, we were still left with dirty towels, bedding, trash not emptied, and the bed not made. For what I spent on this hotel I am VERY dissatisfied with the service we received
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Review collected in partnership with Best Western
Date of stay: September 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
680jonathan wrote a review Jan 2021
Chicago Heights, Illinois1 contribution
5.0 of 5 bubbles
So happy that I found this place. It sits right on S Michigan Ave, and you surely would not know it from the cost. They have mastered the art of providing a 5 star experience for a 3 star price. Staff was incredibly helpful and professional, rooms were clean, noise levels were non-existent as far as people in the halls/loud music/etc.
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Review collected in partnership with Best Western
Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
graigl232 wrote a review Jun 2022
Wadsworth, Ohio1 contribution
1.0 of 5 bubbles
Oh where to begin... the overall "guest experience" is completely overlooked. I did not feel at all like a guest, I felt like an "inconvenience". I believe that the people that work here are merely punching a clock & simply do not care. Although I have many poor details of my experience I could point out, here are just a few:
• At check in I was told that if I wanted housekeeping, I would have to let them know the night before. So halfway through my stay of 6 days, I went to the desk and requested this. The next morning I left for work and returned to the hotel around 3pm. My room was not touched but the housekeepers were still on my floor. I left again and on my way out I mentioned that my room hadn't been completed yet to the front desk. After checking, they told me that the housekeepers didn't do my room because I had a do not disturb sign on my door. I told them that I did NOT have it on my door and they must have made a mistake (I never had it on my door). They said they'd take care of it. When I returned around 8pm, there was a bag of towels & soaps with a do not disturb sign hanging from the door knob. They sure showed me!
• The room I was given was 821, right next to the ice machine/vending. There is a problem with the ice machine. Once each night (first time was at 3am) a loud, high-pitched whistle emanated from the pressure control thing behind the ice maker that lasts for about 4 minutes. It sounds like the kind of sound effect normally suited for horror movies. Not that I care because I wouldn't ever step foot in this hotel again but please consider fixing it for future guests. I know, I should have changed rooms but mere curiosity kept me there; would anyone else complain? Would it be fixed? Such suspense!

Free breakfast
Day 1: The hostess asked my room number, handed me a styrofoam plate & bagged plastic silverware set/napkin and told me that it's dine-in only. Self-serve buffet had no labels so every guest has to open each big container to see what's inside. Food was OK for buffet style. No butter available for toast.
Day 2: Same experience except hostess saw some coffee spilled near coffee station. She dropped a green towel on it and left it there. Solved!
Day 3: Same except containers now had little signs indicating some of the food. Apparently the sausage I had been eating every day was turkey sausage; who knew?
Day 4: Dining room locked. Was told breakfast had moved to the lobby. Coffee, fruits.
I've had better breakfasts in hospitals.
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Review collected in partnership with Best Western
Date of stay: June 2022
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyson L wrote a review Mar 2020
1 contribution
5.0 of 5 bubbles
We visited this hotel last week to stay in Chicago while my wife took the bar exam. The hotel staff were amazing! When we got there (just a few minutes past the earliest check-in time) our room wasn't quite ready. They had us sorted in less than 5 minutes and gave us breakfast vouchers for even that slight inconvenience. Then, when the valet parking realized my car was a manual (their parking only does automatic), I thought I would have to park in a neighboring lot. However, the staff worked with their sister location, the Hilton, to take my car and make it work. All of the staff were courteous and upbeat. It made a stressful couple of days that much easier.
Thank you, Best Western Grant Park Hotel!
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jenkerrr, General Manager at Best Western Grant Park Hotel
Responded Mar 3, 2020
Dear tysonl392 We are so pleased to hear your kind remarks about our hotel staff. Its our job to make you feel, welcome and secure, looks like we did this with you and your wife. I hope the results of the bar exam bring you back to Chicago to celebrate! Please contact us directly so we can upgrade your room upon your next visit to our property.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tayaburley1998 wrote a review Feb 2023
Chicago, Illinois1 contribution
1.0 of 5 bubbles
Staff was unfriendly. Hardly gave us eye contact or spoke to us. Room was very dirty. We spent about 15 minutes cleaning things off the floor, wiping down surfaces that had obvious dirt, cleaning the bathtub that wasn’t clean, etc. Bathtub was missing a tub stopper and the one brought to us was dirty. Elevator is outdated and rickety. Walls here are very thin! Not only can you hear conversations, but you’ll know every time someone is showering or washing their hands in the next room. Room was weirdly filled with electricity. Every time i touched any of the lamps i was shocked badly. This also happened when touching the buttons on the heater. I do not recommend staying at this hotel unless you won’t be in your room often or you have no other options
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Review collected in partnership with Best Western
Date of stay: February 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kirsty s asked a question Jan 2024
Nottingham, United Kingdom6 contributions1 helpful vote
Hi, would the on-site parking be able to accommodate a large van? Thank you
Answer from Chee-Hahn
Front Royal, Virginia1 contribution1 helpful vote
They are accomodating. For us, they let us check in an hour early the day we checked it since the room was available, no extra charge. The day we checked out, our flight wasn't until the evening, so they let us store our luggage in the lobby for free, we went to the planetarium (walking distance away), then came back and got our luggage back. We weren't charged, but we tipped as a courtesy.
Julia D asked a question Mar 2022
Oregon6 contributions8 helpful votes
Get there from ohare
Answer from BD34786
Orlando, Florida28 contributions17 helpful votes
Blue line to the red line get off at Roosevelt short walk to hotel entrance is actually on 11th not Michigan
Zhenka35 asked a question Nov 2020
Boca Raton, Florida103 contributions34 helpful votes
Does this hotel have parking? And if yes is it free?
Answer from PineappleMan68
1 contribution
No. Parking is available on the street and there is a pay parking lot across the street.
Answer from Tiff dav
The card does belong to me I already paid with my card the room is in someone else’s name.
j_edpie wrote a tip Aug 2023
Van Voorhis, Pennsylvania173 contributions17 helpful votes
3.0 of 5 bubbles
"Room on 8th floor across from elevator was handy & surprisingly quiet during our midweek stay it was also right across from ice/vending."
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Srikanth Dosapati wrote a tip Jul 2023
2 contributions1 helpful vote
1.0 of 5 bubbles
"I suggest you to NEVER stay at this hotel"
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Sjay P wrote a tip Nov 2022
7 contributions
3.0 of 5 bubbles
"Buy a venta card to use public transport. Walking to/from the hotel in the autumn/winter is not fun."
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Megan H wrote a tip Nov 2022
135 contributions46 helpful votes
4.0 of 5 bubbles
"Ask for a corner room in the front of the building! we were in 402 and it had views of the park and downtown skyline."
Read full review
Ariane wrote a tip Sep 2022
Quebec City, Canada70 contributions3 helpful votes
4.0 of 5 bubbles
"Breakfast was ok (coffee, juice, fruits, danish and cereales bares). Too sugary for me, but it gives you a start."
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PRICE RANGE
C$218 - C$409 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western chicago, chicago best western
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Grant Park Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western Grant Park Hotel
Which popular attractions are close to Best Western Grant Park Hotel?
Nearby attractions include Fox in a Box Chicago (0.5 km), The Loop (0.5 km), and Jazz Showcase (0.4 km).
What are some of the property amenities at Best Western Grant Park Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Best Western Grant Park Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Grant Park Hotel?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Grant Park Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Best Western Grant Park Hotel?
Conveniently located restaurants include Yolk - South Loop, Eleven City Diner, and Buddy Guy's Legends.
Are there opportunities to exercise at Best Western Grant Park Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Best Western Grant Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Western Grant Park Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Grant Park Hotel?
Many travellers enjoy visiting Garfield Park Conservatory (7.9 km), The Rookery Building (1.2 km), and Holy Trinity Orthodox Cathedral (6.0 km).
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