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The Whitehall Hotel

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Traveller (227)
Room & Suite (86)
Dining (18)
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Overview
  • Excellent49%
  • Very good32%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“great location”(315 reviews)
“front desk”(188 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Whitehall Hotel
Special Rate: Park for only $40
Offers from The Whitehall Hotel
Special Rate: Park for only $40
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Reviews (1,864)
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1,700 results
Traveller rating
830
530
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70
45
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LanguageEnglish
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830
530
225
70
45
Show reviews that mention
All reviewsgreat locationfront deskthe magnificent milemichigan avenuewater tower placehancock towerolder hotelrush streetcomfortable bedthe gold coastvalet parkingdowntown chicagomag milemini bargreat roomfour seasonscorner room
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1 - 5 of 1,700 reviews
Reviewed yesterday

I enjoyed staying at the Whitehall Hotel because of its central location to a conference that I attended. The front desk staff were very friendly during both check-in and checkout and also provided suggestions as to where I might want to go shopping nearby. There...More

Thank jillkathleen
Hotel's Favourite
Reviewed 2 weeks ago

Yes, we have been on a honeymoon for 32 years! We love Chicago and spent one night at this place for our 32nd anniversary. It is older, but very elegant. The room was excellent with a view of Lake Michigan, the staff was excellent and...More

Thank VinMar_10
Response from WhitehallConcierge, Concierge at The Whitehall HotelResponded 2 weeks ago

VinMar_10 thanks for visiting The Whitehall Hotel. We're so pleased to hear that you enjoyed our hotel and "great honeymoon night" in the heart of the Gold Coast neighborhood! We sure love our prime location too. Our hotel was founded in 1928 and is proudly...More

Reviewed yesterday

Made reservation with front desk, Anita very helpful. Great view from my corner room. Clean, comfy robe, welcoming bed. Beautiful tile work in the bathroom. Caution understand that even with self parking that is an additional $45, the valet parking is $65. There is not...More

Thank CauzIsaid
Reviewed 2 days ago

Unfortunately they have not kept up their plumbing. Very hard to get warm water, I had a pipe break and pour water through my ceiling, had to change rooms and still had a hard time with getting warm water. All my colleagues (and overheard other...More

Review collected in partnership with this hotel
Thank larkin2018
Reviewed 4 days ago

Not a pleasant experience. Expected more from this hotel chain. Furnishings looked tired and worn. Mold in the shower, shower curtain was old and in need of replacing. Even the bathtub water knob was malfunctioning. I will not stay here again.More

Review collected in partnership with this hotel
Thank compt004
Response from Andrew H, Front Office Manager at The Whitehall HotelResponded 3 days ago

Thank you Compt004, I greatly appreciate your recent review of our hotel, and I am terribly sorry that you did not enjoy the room you were in. We will be working hard to ensure these issues are addressed in your room and others should the...More

View more reviews
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$137 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Chicago
#52 Luxury Hotel in Chicago
#56 Romantic Hotel in Chicago
#81 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$137 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Chicago
#52 Luxury Hotel in Chicago
#56 Romantic Hotel in Chicago
#81 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (227)
Room & Suite (86)
Dining (18)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Nearby
Gold Coast
Located just north of The Loop, Gold Coast is one of
Chicago’s most affluent and popular neighborhoods. The
original Playboy, Hugh Hefner, once had a mansion
here. In addition to prestigious hotels, historic
mansions and luxury high-rise apartments, you’ll also
find upscale specialty boutiques and Michelin-starred
restaurants. Walk along Oak Street for your shopping
fix and dance through the night along Rush Street. The
...More
Questions & Answers
Ask a question
Andrew H
March 24, 2018|
Answer
Response from Andrew H | Property representative |
Self Parking Rates: $46.00 per day (no in and out privileges) out by 4pm without additional charges. Valet Parking Rates: $65.00 per day (in and out privileges) out by 4pm without additional charges. Hotel Hourly... More
0
Votes
Andrew H
March 24, 2018|
AnswerShow all 2 answers
Response from Andrew H | Property representative |
We do not have a swimming pool on property. We do however have a relationship with the health club Equinox located next door at 900 N. Michigan Ave. They offer our guests a pass for the cost of $25 per day when presenting... More
0
Votes
Suzy S
January 24, 2018|
AnswerShow all 8 answers
Response from WhitehallConcierge | Property representative |
Suzy S thanks for your interest in The Whitehall Hotel. I would describe our Pinnacle room type as more traditional whereas a Superior room type is more contemporary. Please see detailed photos on our hotel website.
0
Votes
Room Tips
"corners on upper floors"
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"Robes in the room are always a great feature!"
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"Quaint hotel with lots of class! Everything about it helped our trip to be one for the books! We will..."
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"the corner room on 16th floor was extremely quiet!"
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