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BEST WESTERN River North Hotel

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2,093 Reviews from our TripAdvisor Community

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Showing 1,982: English reviews
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Bluffton, Indiana
Reviewed yesterday NEW

No frills here, but great sleep in a clean and mostly modern room. Bathrooms were the only disappointment. Staff is friendly and helpful and you can walk to a million things, including all at The Magnificent Mile.

Review collected in partnership with Best Western
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Helpful?
Thank lanashoaf
Royal Oak, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 22 November 2016

This was our second time staying at Best Western River North and we really enjoyed our stay. The location is excellent, walking distance to so many different places & attractions. Also, you just cannot beat the parking situation for a downtown Chicago location. We had stayed here before when it was free, but I certainly don't mind the $25 charge....

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Helpful?
1Thank Kelly H
About Hotel's Favourite Review
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the outstanding review of our hotel! We're delighted to know that the convenience and flexibility of our services positively impacted your stay with us. Your loyalty and feedback as a returning guest are greatly appreciated. We hope you'll continue to stay with us on your future visits to downtown Chicago. Happy Holidays!

Reviewed 5 days ago NEW

My daughter, granddaughters and myself recently visited Chicago and stayed at the Best Western River North. It was a nice hotel that has been recently renovated. The pool opened in time for us to enjoy before we left. Just wish they had a hot tub. Would have been wonderful for tired feet and legs! The room was clean, bed was...

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Helpful?
Thank Chris H
RiverNorthHotel, Assistant Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your comments. We are so happy to hear your enjoyed of stay with us. Your feedback is greatly appreciated; we hope you'll stay with us again on your next visit to Chicago!

Canton, United States
Reviewed 6 days ago NEW

The bed was not comfortable, it was a bit on the hard side. Other than that it is a nice hotel with very good staff, friendly and a very nice restaurant. Good location, easy to get into with valet parking.

Review collected in partnership with Best Western
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Helpful?
Thank N5982KPtracyl
RiverNorthHotel, Assistant Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us. Sorry you didn't found our beds to be comfortable. We're happy to hear that you enjoyed our convenient location and helpful staff. Your feedback is greatly appreciated and we hope you'll visit us again on your next trip to downtown Chicago.

Chicago, United States
Reviewed 1 week ago NEW

We arrived early and we were able to check in and get refreshed before heading to the McCormick Center for Volleyball. We parked our car and took a taxi back and forth for 2 days, it was great. The parking for the car was $25 a day, very reasonable, I just wish it was included on their website when making...

Review collected in partnership with Best Western
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Helpful?
Thank N5437MNdawnc
RiverNorthHotel, Front Office Manager at BEST WESTERN River North Hotel, responded to this review

We appreciate your feedback and thank you for staying at the Best Western River North Hotel located in beautiful Downtown Chicago. We are very proud to say that our Discounted Parking is among the lowest in the city. We offer our parking at this price because we know you have many choices when choosing a hotel and we like to...

Springfield, Illinois
Reviewed 1 week ago

Visited my son & needed an overnight place to lay our heads overnight. Best Western on Ohio Street always a good choice. Close to both the red line and the brown line. In walking distance for many restaurants.

Review collected in partnership with Best Western
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Helpful?
Thank Cindy G
RiverNorthHotel, Front Office Manager at BEST WESTERN River North Hotel, responded to this review

We work hard to earn your business and must continue to do so if we want to keep it. Our team here at the Best Western River North Hotel in Downtown Chicago strives to create a uniquely welcoming experience for each of our guests. We are truly grateful for your business and look forward to seeing you in the future.

Las Vegas, Nevada
Reviewed 1 week ago

Hotel was wonderful and the staff was outstanding, they went out of their way to help in any way, bellman was super and front desk help WOW. Looking forward to the next trip to Chicago keep up the good work, thank you all.

Review collected in partnership with Best Western
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Helpful?
Thank jonchavez
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the exceptional review. We appreciate your kind words and are ecstatic that our team was able to make your stay exceptional. We look forward to the next time you come visit Chicago.

South Bound Brook, New Jersey
Reviewed 1 week ago

Toilet like odor in hallway & Room 301. Sandblasting going on our last morning which disturbed my sleep very early. Needed much sleep due to pain medication. Due to lack of sleep I dozed off during the day leaving me unable to enjoy my last day in Chicago.

Review collected in partnership with Best Western
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Helpful?
Thank Helen K
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Dear Guest, We apologize for the inconvenience you encountered during your stay with us. Upon your checkout we provided you with a discount for the last night of your stay because that was the day when the issue occurred. We apologized for the disturbance and provided you with an amended receipt. Your satisfaction is important to us and we will...

Minneapolis, Minnesota
Reviewed 1 week ago via mobile

We stayed 4 nights for the Frozen Four Tournament at the United Center. The hotel is in a very good location for shopping, restaurants and bars. The king suite room was huge. The bed was a little firm for my liking but fine. The room was very quiet. The hotel is older but in good shape. Everything was very clean....

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1Thank rdtripmn
RiverNorthHotel, Assistant Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your great review. We are glad you were able to be near everything you needed and that you enjoyed your stay. The Best Western River North Staff looks forward to having you stay with us again soon.

Atlanta, United States
Reviewed 1 week ago

We were in Chicago for spring break, and we couldn't have chosen a better hotel. The location - Hello Mag Mile is only a few blocks away - Walking distance! The awesome staff - Andre & Sharliese were top notch..... Friendly, professional, & patient with tourists! Pizzeria Ora - Some of the best Chicago-style pizza.... Yummy! Simply put, if you...

Review collected in partnership with Best Western
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Helpful?
Thank Melissa H
RiverNorthHotel, Assistant Front Office Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the awesome review. We appreciate all the compliments and are happy that our team was top notch. We want nothing but a great experience for all of our customers and are glad we were able to provide that for you. We hope that you will choose us again when visiting Chicago.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 

Additional Information about BEST WESTERN River North Hotel

Address: 125 W Ohio St, Chicago, IL 60654-4410
Region: United States > Illinois > Chicago > Near North Side
Price Range: $169 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity, HotelsforEveryone, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your BEST WESTERN River North Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Chicago
Chicago Best Western
Hotel Style:
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN River North Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN River North Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor and the room was pretty quiet. Had to go outside to get the elevator for that tower.”
chrishQ4685EV, 19 Apr 2017 | Read review
“ask for an off-street room”
brianinfrance, 21 Feb 2017 | Read review
“Get a room away from the road side of hotel but walls are still thin”
716dant, 4 Feb 2017 | Read review
“The room was very spacious. Suite with living area, bathroom and bedroom. Bed was nice.”
Roxtiger, 29 Nov 2016 | Read review
“Pick a suite with windows facing north too see array of downtown area.”
980carlyf, 18 Nov 2016 | Read review
5 of 5