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BEST WESTERN River North Hotel

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2,058 Reviews from our TripAdvisor Community

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Showing 1,949: English reviews
Cincinnati, Ohio
Reviewed 4 days ago NEW

This hotel was clean and very well located to everything my friends wanted to do over this past weekend. But I must say that the real standout at this location was a gentleman by the name of Wallace. He couldn't have been more friendly or more helpful. Wallace is what customer is all about. He is an excellent representative of...

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Helpful?
1Thank Jjuenge50
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're glad you enjoyed our comfortable guestrooms and that our friendly staff was able to positively impact your weekend getaway. Your feedback and loyalty are greatly appreciated. We hope you'll visit us again on your next trip to downtown Chicago!

Williamston, Michigan
Reviewed 6 days ago NEW

Staying at the Best Western River North is one of the best deals in Chicago. Staff is personable, super helpful and accommodating. The rooms are clean and comfortable and it is located within easy walking distance of some of the best eating, shopping and entertainment in the area. Plus, on the premises, is one of the best little restaurants for...

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Helpful?
Thank Ozz2013
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the wonderful review of your stay with us! We're happy you enjoyed our helpful staff and comfortable guestrooms. Your feedback is greatly appreciated and we hope you'll stay with us again in the future!

MN
Reviewed 6 days ago NEW

This hotel was in perfect location easy to locate off highway, far enough away from the hustle and bustle but close enough we walked on Michigan Ave. and to local neighborhoods. There was a lot of renovating being done but nothing too bothersome. Clean rooms, comfortable beds. Lobby is beautiful. The hotel restaurant served great Chicago style pizza. Only downside,...

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Helpful?
Thank DHharris
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the excellent review of your stay with us! We're happy you enjoyed our convenient location, comfortable guestrooms, and amenities. Your feedback is greatly appreciated. We hope you'll choose to stay with us again in the future!

Reviewed 1 week ago

Great location and price! Staff was very friendly. Convenient in/out parking on the proeprty too. Close to Michigan Avenue shopping and lots of restaurants. Would definitely stay again next trip to Chicago!!

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Helpful?
Thank Haley S
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy you enjoyed our friendly staff and convenient location. Your feedback is greatly appreciated and we hope you'll visit us again in the future!

Valparaiso, Indiana
Reviewed 2 weeks ago

I booked this room based on location and that they had an indoor pool. Upon arrival I found out the pool was closed but they had a deal at another location for pool use. As it was December, cold and the pool was a mile away I didn't go to it. But kudos for them having a back up plan....

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Helpful?
Thank MadDogTraveler
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy you enjoyed our discounted parking and convenient location. We apologize for the inconvenience regarding the pool closer and appreciate your understanding. Your loyalty and feedback are valuable to us and we hope you'll visit our hotel again in the future!

Reviewed 3 weeks ago

The hotel was clean but the bathroom was a little dated. The lobby was very nice and the parking lot was safe and convenient. Pool was Out Of Order when we stayed there and was not notified of this until after we paid. Beds were a little lumpy but they did the job. The noise in this hotel was our...

Review collected in partnership with Best Western
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Helpful?
Thank kreplogle88
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy that you enjoyed our clean guestrooms and convenient discount parking. We apologize for any inconvenience you experienced regarding the pool being closed. The renovation information was updated on all of our websites as soon as the dates were decided, however if you booked prior to that time the information would...

Cincinnati, Ohio
Reviewed 4 weeks ago

the rooms have been recently renovated and they are comfy and clean. the staff have all been friendly and helpful. we also love the location of this place. right in the middle of everything, with most things within walking distance. there are many wonderful restaurants near by. we have stayed here several times and will definitely come back again!

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Helpful?
1Thank mindyliebert
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the wonderful review of your stay! We're happy that you enjoy our hotel's convenient location to nearby restaurants and attractions. Your loyalty and feedback as a returning guest are greatly appreciated. We hope you'll continue to stay with us in the future! Happy Holidays!

Menasha, Wisconsin
Reviewed 4 weeks ago via mobile

We enjoyed our stay. Very easy to find from i94. Parking was cheaper than other hotels in the area $35. We also liked the vacinity to great restaurants like Xoco or Lou Malnatis, lots of choices. We visited for a Thanksgiving weekend concert and also visited State St holiday traditions. The rooms where bigger than I expected for the price...

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Helpful?
Thank Theresa G
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the excellent review of your stay with us! We're happy our convenient location, discounted parking, and comfortable guestrooms helped make your Thanksgiving holiday special and affordable. Your feedback and loyalty are greatly appreciated. We hope you'll stay with us again on your next visit to downtown Chicago! Happy Holidays!

Reviewed 5 weeks ago via mobile

Beware: 2016-2017 the indoor swimming pool is closed for renovation. They do not tell you until you check in and refuse to cancel with refund. False advertising. So if you have children excited to swim go somewhere else.

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Helpful?
2Thank Jodina P
RiverNorthHotel, General Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for sharing your comments; we are very sorry to hear of your disappointment in the pool being closed. Unfortunately, it is closed for some much needed renovation. The information is posted on all of our websites. Please understand that reservations booked by third parties fall under the third party cancelation policy. My understanding is that a member of...

Montreal, Canada
Reviewed 14 December 2016

We stayed at this hotel for the third time and love the location but most of all the caring staff especially Jabig and Andre , the 24 hour coffee is a nice perk ! We will definitely be back to watch our Hawks and stay at river north!

Review collected in partnership with Best Western
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Helpful?
Thank davidmG9036WT
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the outstanding review of your stay with us! We're happy to know that our convenient location and friendly staff were able to exceed your expectations and make your stay more enjoyable. Your feedback and loyalty are greatly appreciated. We hope you'll stay with us again on your next visit to downtown Chicago! Go Blackhawks!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 

Additional Information about BEST WESTERN River North Hotel

Address: 125 W Ohio St, Chicago, IL 60654-4410
Region: United States > Illinois > Chicago > Near North Side
Price Range: $102 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Groupon, HotelsforEveryone, Expedia, Hotels.com, Travelocity and Priceline so you can book your BEST WESTERN River North Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Chicago
Chicago Best Western
Hotel Style:
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN River North Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN River North Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was very spacious. Suite with living area, bathroom and bedroom. Bed was nice.”
 of 5 bubbles Roxtiger, 29 Nov 2016 | Read review
“Pick a suite with windows facing north too see array of downtown area.”
 of 5 bubbles 980carlyf, 18 Nov 2016 | Read review
“Light sleepers: Do not stay anywhere near downtown Chicago. At a bare minimum, you are going to have horns, sirens and humans.”
 of 5 bubbles 750lawrencem, 31 Oct 2016 | Read review
“There's a lot of street traffic. A room on the backside of the hotel might be quieter.”
 of 5 bubbles LaurieF984, 30 Oct 2016 | Read review
“Get the King Deluxe for an exceptionally large room.”
 of 5 bubbles SYLVIATOPEKA, 28 Oct 2016 | Read review
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