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BEST WESTERN River North Hotel

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2,044 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN River North Hotel
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Showing 1,936: English reviews
Pune, India
Reviewed 3 weeks ago via mobile

Location is everything... Just like every other best Western hotel this one also keeps up to the name. Right in front of rock and roll McDonald's it's a good hotel. Everything at walking distance. Rooms are good, small though. Staff is indeed awesome!!! Overall a stay and smiling faces...

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Helpful?
Thank Hemant143
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy that you enjoyed our hotel's convenient location and friendly staff. Your feedback is greatly appreciated and we hope you'll visit us again in the future!

Groveland, Illinois
Reviewed 3 weeks ago

We love this hotel. Not a lot of frills, but convenient, safe and clean. We recognize staff from previous years and we always enjoy our time here. It's a 2 block walk to the "L" (subway/train) and very close to major shopping, bars, attractions. I do wish they still offered a continental breakfast or snacks and free parking - corners...

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Helpful?
Thank H3023AYsandra
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy your family enjoyed our comfortable guestrooms and convenient downtown location. Your feedback and loyalty are greatly appreciated and will help us continue to improve our hotel over the coming year. We hope you'll chose to stay with us again in the future!

Menasha, Wisconsin
Reviewed 4 weeks ago via mobile

Chuckled at the "don't expect luxuries" review. It's a Best Western. We had nice large suites with a coffee maker and fridge. Excellent location within easy walking distance of tourist spots, shopping, etc.

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Helpful?
Thank Ron M
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for the excellent review of your stay! We're happy you enjoyed our spacious suite with upgraded amenities and our convenient location to local attractions. Your feedback is greatly appreciated and we hope you'll continue to stay with us in the future!

Houston, Texas
Reviewed 4 weeks ago

We loved this hotel. The staff was very friendly. The baggage hold service was great and we were able to sight see without having to take our luggage with us everywhere. We booked early and got a great price. The rooms were also updated, which was great. One issue with the hotel was that they don't have complimentary breakfast since...

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Helpful?
Thank roxanam71
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy you enjoyed our friendly staff and found our price & services to be a good value. We're currently in the process of updating several areas of the hotel to improve our guest's experience. Your feedback is greatly appreciated and we hope you'll continue to stay with us in the future.

Miami, Florida, United States
Reviewed 4 weeks ago via mobile

I stayed here for a couple of nights visiting a tradeshow. Hotel looks old on the outside and even though the rooms are well decorated, they can use some update, specially the bathroom. There is a restaurant at the lobby that offers room service. Prices and quality of the food were good. Overall ok hotel but expensive for your typical...

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Helpful?
Thank Anna S
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're currently in the process of making several updates to our hotel to improve our guest's experience. Your feedback is greatly appreciated and we hope you'll visit us again in the future so that we can exceed your expectations.

Alajuela, Costa Rica
Reviewed 4 weeks ago

We used that hotel for the Chicago marathon weekend, and was a good idea. The start and the finish line to the marathon was near to the hotel. The saturday, for the International 5K run, the start line was ubicated at 6 blocks to the BWH. Are many and good restaurants and cultural places to go nearby. The restaurant has...

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Helpful?
Thank Jose Anibal M
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy that our convenient location had a positive impact on your visit for Chicago marathon. Your feedback is greatly appreciated and we hope you'll stay with us again in the future!

East Norriton, Pennsylvania, United States
Reviewed 4 weeks ago

Stayed here in early October for 2 nights when we flew to Chicago for a concert. The two of us shared a room with two double beds with a friend. The room was clean and in working order and big enough for three adults. The bathroom was fine as well, average size. The wifi worked well, staff was nice and...

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Helpful?
Thank Diana F
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy you enjoyed our convenient location and found our guestrooms comfortable. We apologize for any inconvenience you may have experienced due to the breakfast not being included as we do not own our on-site restaurant, which is somewhat common in downtown Chicago. We appreciate you offering detailed information regarding the subway...

Jeddah
Reviewed 4 weeks ago

VERY very old hotel. It looks bad from the outside and inside, the only area that looks nice is the lobby, other than that it looks like a very cheap motel. I had a very annoying buzzing noise coming from of the wall lights even after I closed it. Talked to the reception about it but nothing changed. Overall the...

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Helpful?
Thank xxSushixx
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us. We're happy you found our beds comfortable and enjoyed our convenient location. We're in the process of updating many aspects of the hotel including the exterior which is scheduled to be painted. It's a standard practice among Chicago hotels to slide the bill under your door to assist guests who wish to...

Minehead, United Kingdom
Reviewed 5 weeks ago

Staff were friendly especially Wallace the front man who did everything he possibly could to be helpful, even running out to redirect us when he thought we were going the wrong way. Room was clean, bed comfy. Our neighbours were extremely noisy at 2 am and despite ringing the desk to complain, nothing was done. Same happened the next night,...

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Helpful?
Thank Liz P
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy that you found our comfortable guestrooms and convenient location to be a great value. We apologize for any inconvenience caused by neighboring guestroom noise and regret that we were unable to resolve the issue during your stay. Your feedback is greatly appreciated and will help us continue to improve our...

Westpoint, Indiana
Reviewed 1 November 2016

Bed was very comfortable. Located within walking distance of Mag Mile and GREAT restaurants! The staff was very helpful when trying to navigate locations we wished to visit. Getting to the room was somewhat confusing but the staff helped a LOT!

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Helpful?
Thank crazykdsmom
RiverNorthHotel, Sales Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for reviewing your stay with us! We're happy you enjoyed our exciting location and found our staff to be experts in navigating the local area. We apologize for any difficulty you experienced getting to your guestroom while we updated our secondary elevator. Your feedback is greatly appreciated and we hope you'll stay with us again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 

Additional Information about BEST WESTERN River North Hotel

Address: 125 W Ohio St, Chicago, IL 60654-4410
Region: United States > Illinois > Chicago > Near North Side
Price Range: $109 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Chicago
Chicago Best Western
Hotel Style:
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN River North Hotel staff and other travellers.
31 questions
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Questions? Get answers from BEST WESTERN River North Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was very spacious. Suite with living area, bathroom and bedroom. Bed was nice.”
 of 5 bubbles Roxtiger, 29 Nov 2016 | Read review
“Pick a suite with windows facing north too see array of downtown area.”
 of 5 bubbles 980carlyf, 18 Nov 2016 | Read review
“Light sleepers: Do not stay anywhere near downtown Chicago. At a bare minimum, you are going to have horns, sirens and humans.”
 of 5 bubbles 750lawrencem, 31 Oct 2016 | Read review
“There's a lot of street traffic. A room on the backside of the hotel might be quieter.”
 of 5 bubbles LaurieF984, 30 Oct 2016 | Read review
“Get the King Deluxe for an exceptionally large room.”
 of 5 bubbles SYLVIATOPEKA, 28 Oct 2016 | Read review
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