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Holiday Inn Express Hotel Cass

1,079 reviews
#113 of 192 Hotels in Chicago
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Traveller (273)
Room & Suite (213)
Dining (55)
Overview
  • Excellent24%
  • Very good47%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“rooms are small”(113 reviews)
“hi express”(12 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,079)Write a Review
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Show reviews that mention
All reviewsrooms are smallhi expressthe magnificent milegreat locationfree breakfastyogurttwo blockstrader joesdowntown chicagothe breakfast areamag mileplace to sleepred lineroom sizenavy pierwithin walking distancemichigan ave
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11 - 15 of 958 reviews
Reviewed 3 December 2017 via mobile

A very nice, clean hotel in a good location. The rooms are very small but that happens with downtown hotels. The staff was very friendly and helpful. Close to the miracle mile shops and the theatre districts.

Thank BAPA1950
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 5 December 2017

Hi BAPA1950 - Thank you for your review following your recent stay with us. We are thrilled to learn that you enjoyed your stay, and that our friendly staff was able to assist you. Thank you again and we hope you have a nice day.

Reviewed 25 November 2017

위치가 아주 좋아요. 저희는 12층 방이었는데, 방은 좁았지만 청결 상태는 좋았어요. 조식이 무료 제공이라는 것도 좋고. The location was really good! We stayed on the 12th floor, the room was quiet small but clean enough. Also, it was good breakfast was free.

Thank Mean_Kang
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 28 November 2017

Thank you very much for posting your review. We are happy to learn that you enjoyed our location in the heart of the Loop, as well as our hot, complimentary full breakfast spread. We hope to see you again soon.

Reviewed 25 November 2017 via mobile

Great Holiday Inn Express located in River North. Professional staff with attention to detail. Rooms are clean and updated even through the hotel itself dates back decades. We stayed here for a Cubs game and were a few blocks away from the Red line.

Thank Richard L
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 28 November 2017

Hi Richard L - Thank you for your review following your recent stay with us. We are thrilled to learn that you enjoyed your stay, and that our helpful staff was able to assist you. We hope to see you again soon.

Reviewed 22 November 2017 via mobile

We spent a night here and it was worth it. Great location— couple blocks from the MagMile. Breakfast was free and the usual Holiday Inn fare. The room was small, but usually are in the city. Bed was slightly lumpy, but not uncomfortable. One drawback...More

Thank Movingalong1234
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 25 November 2017

Hi Movingalong1234 - Thank you for your review following your recent stay with us. We are happy to hear that you enjoyed your stay, as well as our hot, complimentary full breakfast spread. We appreciate your candid feedback about some items not being to standards,...More

Reviewed 16 November 2017

Holiday Inn Express is usually our hotel of choice. This location was a good one for shopping Mag mile, restaurants, even a walk to Navy Pier. On our three-night stay we found our room small but clean, mattress comfortable, great pillows, staff very helpful and...More

Thank 806marien
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded 17 November 2017

Hi 806marien - Thank you very much for posting your review. We are happy to hear that you enjoyed our location in the heart of the Loop, and that our friendly staff was able to assist you. We have shared your comments with our team,...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$68 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$68 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (273)
Room & Suite (213)
Dining (55)
Hotel & Grounds (179)
Bathroom (39)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Geese99
28 September 2017|
AnswerShow all 8 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
0
Votes
Geese99
28 September 2017|
AnswerShow all 4 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
2
Votes
810gazellej
2 July 2017|
AnswerShow all 3 answers
Response from TODD V | Property representative |
Hi 810gazellej - Valet parking is $54 with unlimited in & out privileges.
0
Votes
Room Tips
"8th floor had an awesome view!"
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"If room size is a concern, I would assume a king or two doubles."
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"Be advised that only the front rooms have a view of the street. AC in rooms was excellent."
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"Ask for a high floor."
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