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Holiday Inn Express Hotel Cass

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Traveller (291)
Room & Suite (261)
Dining (56)
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Overview
  • Excellent25%
  • Very good46%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“rooms are small”(116 reviews)
“hi express”(12 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Fitness centre
2 Star Hotel
All hotel details
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Rooms
Jun. 9Jun. 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,103)
There are newer reviews for Holiday Inn Express Hotel Cass
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981 results
Traveller rating
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447
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33
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246
447
189
66
33
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All reviewsrooms are smallthe magnificent milehi expressgreat locationfree breakfastyogurttwo blockstrader joesdowntown chicagothe breakfast areamag mileplace to sleepnavy pierwithin walking distancemichigan avefront desk staffwalked everywhere
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391 - 395 of 981 reviews
Reviewed 24 November 2014

Hotel Cass is great! T'Keisha (not sure if I spelled her name correctly) is an amazing night front desk associate and very helpful. The valet guys are great and even loaded our bags for us into the car! Would definitely stay there again.

2  Thank Rebecca V
Response from TODD V, Manager at Holiday Inn Express Hotel CassResponded 27 November 2014

Dear Rebecca, Thank you for your positive review and for staying with us. We're happy you had an excellent stay and we'll pass along your kind words to the team as well. Thank you again and we look forward to welcoming you back. Thanks.

Reviewed 14 November 2014 via mobile

We normally stay at this Holiday Inn on January. It is in the heart of the city, 1 block west of Michigan Ave. Staff is very friendly and helpful. The rooms are small, but, tastefully decorated, and does have a big flay screen TV. They...More

1  Thank Marcia1362
Response from TODD V, Manager at Holiday Inn Express Hotel CassResponded 18 November 2014

Dear Marcia1362, Thank you for your review and for staying with us in the past. We're happy to hear you found great value in our hotel, as well as enjoying our complimentary hot breakfast. We do hope to welcome you back again soon. Thanks Marcia1362.

Reviewed 13 November 2014

I have stayed at this hotel in the past and it never disappoints. The front desk staff are always happy to talk to and they will do whatever they can to ensure you have a great stay. Some of the rooms are small but that...More

1  Thank Mark R
Response from TODD V, Manager at Holiday Inn Express Hotel CassResponded 18 November 2014

Dear Mark R, Thank you for your review and for staying with us several times. We appreciate your loyal business and we're thrilled you have enjoyed your stays. Thank you again - we hope to see you soon. Thanks Mark.

Reviewed 11 November 2014

Rooms are tiny, but hotel is in an excellent location. Walking distance to shopping and restaurants. Didn't spend too much time in the room so size didn't effect us. Valet parking is a reasonable price for Chicago.

Thank Brie M
Response from TODD V, Manager at Holiday Inn Express Hotel CassResponded 13 November 2014

Dear Brie M, Thank you for your review and for staying with us. We're happy to read you took advantage of our convenient location, as well as the attractions in Chicago. We hope to welcome you back again soon. Thanks again.

Reviewed 6 November 2014

This is a good hotel to stay in Chicago due to the great localization. Near the attractions, you will spend less than U$15,00 to go to the Chicago Theater, Skydeck, Navy Pear and other city attractions. The wifi is not so good during the night,...More

Thank Luizcarioca
Response from TODD V, Manager at Holiday Inn Express Hotel CassResponded 10 November 2014

Dear Luizcarioca, Thank you for your recent review and for staying with us. We're thrilled to hear you had an excellent stay and took advantage of our convenient location in downtown Chicago. We're also happy you shared the travel tip for others to earn their...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$126 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$126 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (291)
Room & Suite (261)
Dining (56)
Amenities (29)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tanisha B
February 3, 2018|
AnswerShow all 7 answers
Response from TODD V | Property representative |
Hi Tanisha B - While we do not offer a shuttle to Navy Pier, there are many public transportation options detailed on the Navy Pier website. From our hotel, it is a short walk to the following buses: #29 State, #65 Grand... More
0
Votes
Geese99
September 28, 2017|
AnswerShow all 8 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
0
Votes
Geese99
September 28, 2017|
AnswerShow all 5 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
2
Votes
Room Tips
"Book in advance"
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"All rooms are the same I believe but I only saw my room"
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"City View or High Floor"
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"Rooms on floors 6 and higher are quieter"
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