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Holiday Inn Express Hotel Cass

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964 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel Cass
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Showing 860: English reviews
Southfield, Michigan
Reviewed 12 June 2013

stayed here on business; enjoyed the hotel and LOVED the beds. smallest hotel elevator I have ever seen, but staff were very attentive and friendly. No rack rate posted in room, so I suspect the rate fluctuates according to demand. We paid an obscene amount for our room ($500+). Very hot shower; safety bar in shower; relatively quiet room. Perfectly...

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Helpful?
Thank HTOTMO
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review TMOHTO! We're so glad you enjoyed our hotel and delicious hot complimentary breakfast. We hope to see you again soon!

Hartford, Connecticut
Reviewed 12 June 2013

Well located, small hotel, which should be far less expensive. Why? Cramped rooms; no bureau except for a tiny, three drawer item INSIDE the closet; had to ask for extra hangers in a double room; dinghy; door to room conflicts with door to bathroom for traffic; breakfast eggs and sausage resemble the items saved for 50 years by a McDonald's...

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Helpful?
Thank knit7picker
HotelCass, Front Office Manager at Holiday Inn Express Hotel Cass, responded to this review

Thanks for your review knit7picker. We're glad you enjoyed our convenient location and pleasant, hardworking staff. Thanks again and have a nice day!

La Crosse, Wisconsin
Reviewed 2 June 2013 via mobile

This Hotel location is very good. Close to Michigan Avenue. Close to business sites Like McCormick place. Close to Navy peers and Chicago River. The area is safe to walk around. Price was considered fair fir a downtown hotel. There is a free breakfast (continental). Rooms are tight though but they were clean!

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1Thank Bravo1982
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thanks for your review Bravo1982. We're glad you enjoyed our location in the heart of downtown Chicago, steps away from the city's finest dining, shopping and attractions. We hope to see you again soon!

Kentucky
Reviewed 2 June 2013

Stayed in on a whim when planning my trip to see the Rolling Stones in Chicago. I must say that I was pleasantly surprised at this hotel. The service was great. I was able to check in early on my arrival date which was great. The room was tiny but it was sufficient. I did not find it noisy at...

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Helpful?
Thank KYTRAVELFUN
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review KYTRAVELFUN! We're so glad you enjoyed your stay with us. Between the Rolling Stones and Bon Jovi you're having the ultimate summer! Fantastic. We look forward to seeing you again in July. Thanks again!

London, United Kingdom
Reviewed 2 June 2013

Stayed 2 nights end of May 2013. Good points: location, staff and WiFi (it works well) Average points: price, buffet breakfast, cleanliness Bad points: room too small and noisy (stayed on 3rd floor and could hear next door's shower), not enough electric socket in the room, very basic furniture, tiny bathroom. Would stay here because of staff and location.

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Helpful?
Thank ROS23AG
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review Alvaro_R_G! We're glad you enjoyed our hardworking staff and convenient location in downtown Chicago. We hope to see you again soon.

Reviewed 2 June 2013 via mobile

Room tiny, one- person bathroom, lumpy pillows, no bar, no restaurant, expensive parking. Staff was pleasant but sparse. Best thing is location- walk to Mag Mile, etc. For $349 per night I should have made a different choice! Live and learn!

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Thank Klinggoddess
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Klinggoddess, thank you for your review. We offer guests a complimentary full breakfast, consisting of hot breakfast offerings and featuring our signature cinnamon rolls. It's available daily from 6:30am to 9:30am Monday through Friday and 7:00am to 10:00am on Saturday and Sunday. Our valet parking is $49 with unlimited in & out privileges, which is consistent with downtown Chicago...

Mechanicsburg, Pennsylvania
Reviewed 31 May 2013

Good : It was very clean, neat, newly renovated hotel in downtown adjacent to magnificent mile. Many attractions are achievable by walk. Staff was very good and friendly. Bad: parking is a big problem as this hotel doesn't have their own parking space. Rooms are really very tiny. All in all, good to stay here if you are not spending...

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Thank Gul53156
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review Gul53156. We're glad you enjoyed our hard working staff and our renovations. We hope to see you again soon!

Port Huron, Michigan
Reviewed 28 May 2013

Stayed here on recommendation of Trip Advisor. Excellent location only 2 blocks from "Magnificent Mile". (Michigan Ave.) Walking distance to shopping, restaurants. Clean, cozy (rooms are tiny but you don't spend much time there). Staff is friendly and efficient. Continental breakfast definitely a hit. Pancakes too! Three computers available for guest use with a printer. Would return.

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1Thank djbas
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thanks so much for your review djbas! We're glad you enjoyed our location in the heart of downtown Chicago and our hot complimentary breakfast. We look forward to seeing you again soon!

Bowling Green, Ohio
Reviewed 27 May 2013

Downtown hotel rooms in big cities are notoriously small and overpriced. This one was small, but the price was very reasonable given the excellent free breakfast (warm cinnamon rolls, eggs, sausage, pancakes, cereals etc.). As others mentioned, the staff was warm, friendly, helpful. The location is great--2 blocks from Mag Mile and a tour bus stop. We were in 1605--a...

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Helpful?
Thank dskibg
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you dskibg for your review! We're so glad you enjoyed our delicious hot breakfast spread. The cinnamon rolls are our favorite! We hope to see you and your family again soon. Thanks again.

Rochester, Minnesota
Reviewed 27 May 2013

My wife and I have stayed at a few of the high end hotels located in this area, and we both thought the Holiday Inn Express was the best value of all the locations. The rooms were a little small, but they were very clean and well appointed. We didn't mind the rooms being small since we were mainly in...

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Helpful?
1Thank Matthew H
HotelCass, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Thank you for your review Matthew H! We're thrilled you and your wife enjoyed our property, our location, parking and breakfast. Most of all we are glad you enjoyed our helpful front desk staff. We look forward to seeing you both again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel Cass

Address: 640 N Wabash Ave, Chicago, IL 60611-2726
Region: United States > Illinois > Chicago
Price Range: $105 - $1,131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel Cass 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel Cass staff and other travellers.
3 questions
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New Hartford, New York
over a year ago
East Lansing, MI
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel Cass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get high floor”
 of 5 bubbles Tipwadee2014, 19 Oct 2016 | Read review
“Definitely not the 8th floor please”
 of 5 bubbles Chenchu Surindra Avula , 18 Oct 2016 | Read review
“Our room on the 11th floor was fine in every respect. Some A/C noise but not enough to bother us.”
 of 5 bubbles 4liamc, 2 Oct 2016 | Read review
“Get a room on an upper floor because of all of the noise from the street, especially sirens and garage alarms.”
 of 5 bubbles happyadventurer5280, 29 Sep 2016 | Read review
“Don't bring too much or it won't fit.”
 of 5 bubbles Holmesmcjj, 12 Sep 2016 | Read review
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