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Holiday Inn Express Hotel Cass

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Traveller (291)
Room & Suite (261)
Dining (56)
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Overview
  • Excellent25%
  • Very good46%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“rooms are small”(117 reviews)
“hi express”(12 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel Cass
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Hotel Cass
Special Offer: Book Direct and Save
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Reviews (1,109)
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All reviewsrooms are smallhi expressthe magnificent milegreat locationfree breakfastyogurttwo blockstrader joesdowntown chicagothe breakfast areamag mileplace to sleepnavy piermichigan avefront desk staffwalked everywherean older hotel
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461 - 465 of 987 reviews
Reviewed June 22, 2014 via mobile

By God...we were shocked. On a vacation to US and we came from LA tired. We went to Holiday Inn Cass Hotel in Wabash Avenue. Initially we were very happy to find accomodation in the magnificient mile area. But as we entered the room, we...More

1  Thank Utpaljeet B
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded June 23, 2014

Hi Utpaljeet B, Thank you very much for your review. I am happy to hear Corey was able to help you find a room that suited you during your stay. I will pass on the positive feedback. I am glad you enjoyed our location right...More

Reviewed June 16, 2014

The best two things about this Holiday Inn Express (housed in the old Cass Hotel) are the location and the price. It is just a couple of blocks from Michigan Avenue and multiple bus lines, as well as about 3 blocks from the Red El...More

1  Thank AttorneyMom M
Reviewed June 10, 2014

A first class location for a Holiday inn Express. Accommodation in Chicago can be very expensive, especially so close to the sought after Magnificent Mile. The hotel rates are not in the usual budget bracket, but in this locality can be seen to be relatively...More

4  Thank ZAC_ZACL
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded June 23, 2014

Hi ZAC_ZACL, Thank you so much for your thorough review. We are a fully renovated historic hotel in the heart of the Loop, and our rooms are comparable in size to similar hotels in the downtown Chicago area. We have amenities that accommodate all travelers...More

Reviewed June 9, 2014

Came back after a few years and everything was still on par with the last stay. Small, but well priced and perfectly located. Staff was great. Breakfast is basic, but good enough. The elevators can be a bit of a problem with as many people...More

Thank BuckeyeStu
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded June 23, 2014

Hi BuckeyeStu, Thank you for writing a review, and thank you for staying with us again even after all that time. It is a to know that our service and amenities live up to your previous stay and expectations. I am glad to hear that...More

Reviewed June 4, 2014 via mobile

Fran at front desk is exceptionally helpful and informative and provided many valuable tips to make our visit a joy. We would recommend the Cass to friends for it's great location and staff. The rooms are small (very European)...but affordable.More

Thank JohnnyMac128
Response from TODD V, General Manager at Holiday Inn Express Hotel CassResponded June 23, 2014

Hi JonnyMac128, Thank you so much for writing a review. I will pass on the positive review to Fran, at Hotel Cass we pride ourselves on a helpful and friendly staff. I am thrilled to hear that you would recommend the Hotel Cass to friends....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$138 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$138 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (291)
Room & Suite (261)
Dining (56)
Amenities (29)
Business Centre & Event Rooms (3)
Questions & Answers
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Tanisha B
February 3, 2018|
AnswerShow all 7 answers
Response from TODD V | Property representative |
Hi Tanisha B - While we do not offer a shuttle to Navy Pier, there are many public transportation options detailed on the Navy Pier website. From our hotel, it is a short walk to the following buses: #29 State, #65 Grand... More
0
Votes
Geese99
September 28, 2017|
AnswerShow all 8 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
0
Votes
Geese99
September 28, 2017|
AnswerShow all 5 answers
Response from TODD V | Property representative |
Hi Geese99 - Refrigerators and microwaves are available upon request and we'll deliver them to the room if available at that time.
2
Votes
Room Tips
"204 was near elevator. Rugs. If u like em..."
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"Great water pressure on the second floor and can use stairs."
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"Book in advance"
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"All rooms are the same I believe but I only saw my room"
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