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Hilton Chicago O'Hare Airport

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3,044 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Chicago O'Hare Airport
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Showing 2,715: English reviews
Zabki, Poland
Reviewed 1 week ago

Nothing special. Fairly clean although bathroom could be cleaner. Checking was ok, reception staff just do their job. It was ok to me but they weren't helpful and seemed to just want to get over it. Can't complain yet there is no need for me to rate them higher.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Lukasz B
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Lukasz B: Thank you for the review you posted about us on Trip Advisor. It is our goal to exceed the expectations of all our guests and we are sorry if your experience did not reflect this. Be assured that your comments are being shared with our management team so that improvements can be made where needed. We appreciate...

Singapore
Reviewed 1 week ago

After the craziness of almost missing our flight into Chicago from SFO, combined with sleeping kids and too many bags in tow. The prospect of arriving late at night in the middle of winter in Chicago was daunting to say the least. Fortunately, we had the foresight of spending our first night at the Hilton O'Hare. The walk to the...

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Helpful?
1Thank yunn26
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear yunn26: Thank you so much for all the nice comments you shared about your stay with us on Trip Advisor. We are happy to know that our hotel was a calm respite for you and your family to relax and recharge. We do have 24 hour room service, however, there is a limited selection of items offered after 10PM....

Winnipeg, Canada
Reviewed 2 weeks ago

This is a most convenient hotel for those transiting O'Hare; connected by an underground walkway to the airport, one gets from aircraft to room (including US Immigration, I should add) in 25 minutes. The sleep quality last night was poor; the mini-bar was snoring all night, but I was too beat to move rooms; the front desk immediately offered a...

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Helpful?
1Thank MaxGlobetrotter
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear MaxGlobetrotter: Thank you for the review you posted about us on Trip Advisor. We appreciate your staying with us often and for recommending us to others with emphasis on our convenient location to the airport. We do apologize, however, for your not having a restful sleep on your most recent visit due to the noise from the mini bar....

Honolulu, Hawaii
Reviewed 2 weeks ago

I decided to spend one night at this property to break up my trip from Honolulu to Tampa, Florida. Traffic to the airport from downtown Chicago can be a nightmare, so I decided I would play it safe and stay here. The Hilton is very conveniently connected to terminal 3 and you can walk there in minutes without having to...

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Helpful?
1Thank Azntiger
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Azntiger: Thank you for your comments about your stay with us posted on Trip Advisor. We are happy to know that you enjoyed your stay overall. We are sorry for any inconvenience caused on the day of your departure due to the lobby computer terminals temporarily not working properly. We do our best to monitor these all the time...

Alpharetta, Georgia
Reviewed 2 weeks ago via mobile

This hotel is very convenient if you are catching an early flight. As a Diamond Honors member, I enjoyed a free upgrade to a room with an incredible airport view. However, I think the carpet in the hallways needs to go, as it is very hard to roll 70lb suitcases on such plush carpet.

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Helpful?
1Thank Jps297
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear js2972015: Thank you for your review posted about us on Trip Advisor. We value your long time loyalty as a Hilton Diamond Honors member, and we're glad you enjoyed your room. We did just recently replace all the guestroom corridor carpeting and with the new padding, it may be more difficult to roll heavy luggage over. We are very...

Reviewed 2 weeks ago via mobile

Fabulous place! Hotel staff extremely accommodating, professional and friendly. Room was very comfortable with a runway view. Loved that. Breakfast was good with fresh fruit, bakery, oatmeal, eggs etc. restaurant staff was also very pleasant. Can't wait to go back to this hotel.

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Helpful?
1Thank Lucy W
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Lucy W: We are thrilled to see your high ratings and positive comments about our hotel on Trip Advisor, and appreciate your taking the time to do so. We're glad you were warmly welcomed by our team and that you enjoyed your stay. It will be our pleasure to serve you again in the future! Sincerely, Anna Falco Executive...

Minato, Japan
Reviewed 2 weeks ago

We booked a two night stay and checked out early today due to continued disappointment with the hotel. Being Hilton Honors members (gold status) for years now, I was not only surprised, but immediately off put, by our unwelcoming check in experience. Looking past the first impression of the property, the hotel is currently under construction (which is good because...

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Helpful?
1Thank Victoria S
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Victoria S: Thank you for your feedback posted about our hotel on Trip Advisor. We are very sorry for the poor welcome reception you received as this is certainly not reflective of our normal standards of service that we extend to our guests. Also, we did not have any rooms under renovation during the holiday period. We were replacing...

Ithaca, New York
Reviewed 2 weeks ago

.. and that is what made this hotel so brilliant for an overnight stay on account of a missed connection. It was connected to the airport and a scant 7-8 minute walk both from our arrival as well as departure gate. The room was large, uninspiring but not depressing, clean and quiet -- just right for a good night's sleep.

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Helpful?
1Thank rh24
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear rh24: Thank you for the review you posted about us on Trip Advisor. We're pleased to know that you were satisfied overall with your stay and with the convenience of our location to the airport. Please visit us again in the future. Sincerely, Anna Falco Executive Office

San Francisco
Reviewed 2 weeks ago

Our flight was landing really late at night so checking into a hotel without having to leave the airport sounded perfect. Our flight was severely delayed, so it was 2am before we landed. We were so happy to have booked this hotel. The person at reception was so welcoming and nice. He was sympathetic about our late flight (we looked...

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Helpful?
1Thank TravelSneak
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear TravelSneak: Thank you for the high rating and great comments you shared about us on Trip Advisor. We appreciate knowing of your complete satisfaction not only with our location, but with your room and with the service extended by our team. We are grateful for your recommending us to others, and we are anxious to welcome you back again...

Wayland, Michigan
Reviewed 3 weeks ago

Convenient is about the only good thing. Although directions from inside the airport were not clear and we had to go outside in January to get to the lobby. The lobby has really nice carpeting...unless you are trying to drag a 35# suitcase across it with no bellman to be found. Sundries store was closed during posted open hours and...

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Helpful?
1Thank sarasexton57
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear sarasexton57: Thank you for the review you posted about us on Trip Advisor. Your feedback is very important to us in our continued efforts to not only meet but exceed the expectations of our guests. We apologize for some of the shortcomings you experienced and we assure you that your comments are being shared with our management team. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Chicago, IL 60666
Region: United States > Illinois > Chicago
Price Range: $185 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Travelocity and Expedia so you can book your Hilton Chicago O'Hare Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton
Hotel Style:
#66 Luxury Hotel in Chicago
#82 Romantic Hotel in Chicago
#86 Family Hotel in Chicago
#94 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago O'Hare Airport staff and other travellers.
36 questions
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Questions? Get answers from Hilton Chicago O'Hare Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for an updated room if available”
 of 5 bubbles VictoriaA103, 3 Feb 2017 | Read review
“A suite, maybe?”
 of 5 bubbles Dave5280, 25 Jan 2017 | Read review
“The bellman are especially terrific and helped us to the terminal with 15 pieces. They even recognized us from a stay the previous year.”
 of 5 bubbles 134march, 18 Jan 2017 | Read review
“Airport hotel , room similar”
 of 5 bubbles 69tiger888, 13 Jan 2017 | Read review
“The rooms are quiet, runway view or not”
  • room 10014
  • room 10014
  • room 10014 bathroom (yes small)
  • room 10014
  • room 10014
  • room 10014
  • room 10014
  • room 10014
 of 5 bubbles view-with-a-room, 10 Jan 2017 | Read review
5 of 5