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Hilton Chicago O'Hare Airport

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2,952 Reviews from our TripAdvisor Community

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Showing 2,633: English reviews
Oslo, Norway
Reviewed 12 July 2015

Good service personnel good and the hotel I clean and beautiful. When I came there in the night from a long flying it was good to relax their til next fly. I order from rom service and the came after 10 min as they told my.

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Helpful?
Thank Robert S
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Robert S: Thank you for taking the time to share your high ratings and nice comments about us on Trip Advisor. We are glad to have had the pleasure to welcome you here and to know that you had a restful stay to recharge before resuming your travels. Please come back and visit us again in the future! Sincerely,...

Billings, United States
Reviewed 12 July 2015

Traveling with a small child, by the end of the trip you just want peace and calm. We found the staff here terrific, and the proximity to the airport was phenomenal. The room was very nice and every person we encountered eager to help. It was a great experience.

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1Thank Jeana L
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Jeana L: Thank you so much for the kind comments you posted about us on Trip Advisor. This is what we work hard for every day to ensure for the comfort and satisfaction for our guests and we're glad it was reflected to you through the efforts of our team. Please come back and visit us again! Sincerely, Anna...

McHenry, Illinois
Reviewed 11 July 2015

United Airlines paid for my night stay in this hotel and that is the only way I'd stay here! The hotel placed me in their smallest room available. I must say this room needs updating! The bed is uncomfortable with harsh old linens as well as the towels in the bathroom. The shower head no longer lets you select which...

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Helpful?
Thank Jeff L
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Jeff L: We are very disappointed to read your comments posted about your stay with us on Trip Advisor and apologize for falling short of your expectations. We strive to ensure for a comfortable stay for all our guests and we are sorry for letting you down. I will write to you to obtain more information so that we...

New Haven, CT
Reviewed 11 July 2015

You can't beat the location if you need to be right at the airport, as we did for our meetings involving 20+ people. But because this Hilton has you where they want you, they make you pay for it. Want to drink that plastic bottle of water in your room? That'll be $3.50. Order salmon and one beer for room...

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1Thank ElmCityAfficionado
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear ElmCityAfficionado: Thank you for all the feedback you provided about us on Trip Advisor. While we are glad to know of your satisfaction with our location for your business needs, we are very sorry for the poor impression you received due to some of our charges. Our Andiamo restaurant has a $15 charge for those that choose to sit...

Reviewed 9 July 2015

If you have a couple hours at the O'Hare Hilton, treat yourself to a meal at Andiamo Restaurant in the hotel. It is easy to get through via tunnels from the airport. The food is great and a nice break from airport food. I had a particularly special experience when I inquired about the possibility of having a surprise birthday...

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Helpful?
Thank Katherine M
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Katherine M: Thank you so much for taking the time to share your kind accolades about the birthday celebration you had with your family in our Andiamo restaurant. I actually remember us speaking and corresponding as well about this beforehand and am so happy to know that it all worked out great and that there was enough time to...

san francisco, United States
Reviewed 9 July 2015

I stayed in this Hilton b/c I had to spend an extra night stuck in the airport, and my flight boarded before 6am the following day. The stay was very much average and felt like low value for the price.

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Helpful?
Thank Manuel H
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Manuel H: We are disappointed to read the comments you wrote about us on Trip Advisor and apologize for not meeting your expectations. We do strive to offer more than just convenience to the airport in our product and services and feel badly that this was not reflected to you during your short stay with us. We hope you...

colorado
Reviewed 9 July 2015

A/C didn't work properly. Room was what I expected, clean and nice appearance. Good location. Price for location was surprisingly good and didn't gouge. The front desk was very nice. The price for food was a little expensive but that is par for the location of the hotel and expected. I would recommend the hotel because of location and price...

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Helpful?
Thank viper3408122
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear viper3408122: We appreciate the comments you shared about us on Trip Advisor and are glad that you were satisfied overall with your stay. We are sorry, however, for the challenge you had with the A/C in your room and hope that you had reported it while on property so that maintenance could have either corrected it for you or...

Canberra, Australia
Reviewed 9 July 2015 via mobile

If you are getting in late or leaving early I highly recommend this hotel. The hotel in the airport itself, so a short walk from the baggage area or train. Well appointed hotel, rooms comfortable and spacious. Beds are comfortable and room a nice temperature. The gym is also a good space with lots of machines to use. Good place...

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Thank Peter-Mckie
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Peter-Mckie: Thank you so much for recommending our hotel on Trip Advisor. We're thrilled to know of your satisfaction and look forward to serving you again in the future. We appreciate your staying with us. Sincerely, Anna Falco Executive Office

Norwich, United Kingdom
Reviewed 7 July 2015

We chose the hotel because, even with its very expensive rates, it was still cheaper than staying in an equivalent hotel in downtown Chicago. We arrived on a Saturday and stayed for two nights. The hotel is very convenient to the airport, and it is easy to get a train downtown, which takes about 45 minutes and is very cheap....

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2Thank Vanessa S
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Vanessa S: Thank you for the feedback you provided about your stay with us on Trip Advisor. Your comments are very important to us in knowing what we are doing right and where we may need to make some improvements. We apologize for the delay you experienced at check in. Our front desk agents want to be sure to...

Chico, United States
Reviewed 7 July 2015

When my friend asked me to book a room at the Chicago O'Hare Hilton and I discovered it was actually inside the airport grounds I thought I'd be hearing planes all night long. I didn't hear one! Not only was it very quiet, it was also very clean, the staff very helpful, and breakfast very tasty. I would definitely stay...

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Helpful?
Thank Stewart O
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Stewart O: Thank you so much for taking the time to share your kind comments and high ratings about us on Trip Advisor. We're very encouraged to know that this was your first stay with us and that you were very satisfied with the accommodations and services provided. It was our pleasure to have you here and we look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Chicago, IL 60666
Region: United States > Illinois > Chicago
Price Range: $164 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, HotelTravel.com, HotelsforEveryone, Hotels.com, Travelocity, Orbitz, Priceline and Odigeo so you can book your Hilton Chicago O'Hare Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton
Hotel Style:
#66 Luxury Hotel in Chicago
#82 Romantic Hotel in Chicago
#86 Family Hotel in Chicago
#94 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago O'Hare Airport staff and other travellers.
35 questions
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Questions? Get answers from Hilton Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near the elevators.”
 of 5 bubbles 439jackm, 7 Dec 2016 | Read review
“If you're going to catch a flight just use the tunnel.”
 of 5 bubbles SpectreJon, 27 Nov 2016 | Read review
“Ask for a room facing the airport, lots to watch”
 of 5 bubbles TheMM16, 25 Nov 2016 | Read review
“Ask for a high floor with an airport view.”
 of 5 bubbles mauiskychick, 31 Oct 2016 | Read review
“Avoid a room with a connecting door to another room.”
 of 5 bubbles atl740, 23 Oct 2016 | Read review
5 of 5
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