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La Quinta Inn & Suites Chicago Downtown

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#92 of 187 Hotels in Chicago
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1 room 2 adults 0 children
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La Quinta Inn & Suites Chicago Downtown
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1,051 Reviews from our TripAdvisor Community

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Broadview Heights, OH
Reviewed 4 days ago NEWvia mobile

I booked this La Quinta because I've found this chain to be an excellent value. This location did not disappoint. Our room was clean and comfortable. The hotel's location was convenient to the L and within walking distance to the Bean and other attractions. The breakfast area was large and well maintained. The only negative was the lobby was being...

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Helpful?
Thank butlerj
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you very much for staying at the La Quinta Inn & Suites. We are happy to hear that your stay exceeded your expectations. We certainly hope to see you again in the very near future.

HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

My room was freshly renovated and very nice. The lobby is still under going some reno, so it'll be a few more weeks before it's done. The location is really great, just a few blocks from Willis Tower and all the downtown venues. The staff here is really nice and you feel safe and welcome at this location. I will...

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Thank Todd P
About Hotel's Favourite Review
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very...

Reviewed 1 week ago NEW

We reserved a room with a king bed and sofa sleeper -- both were WAY smaller than normal. The staff was not helpful when asked for restaurant recommendations. How do you not know where to eat in Chicago when you work at a hotel?

Review collected in partnership with La Quinta
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Thank 426brittanym
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

We are so sorry to hear of your recent experience with us. Your comments regarding the bed size will be forwarded to management for review. In regards to your concerns with our staff and their lack of knowledge, this is of great disappointment to us. We appreciate your constructive feedback and will work with our staff so that we can...

Washingtonville, NY, United States
Reviewed 2 weeks ago

We had a meeting at the CME, and also visited the Willis (Sears) Tower, so this hotel was very convenient. Nice continental breakfast, selection of fruit, juices and hot beverages, even a Jimmy Dean Sausage sandwich. There is construction in process, so it should be nicer next time.

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Helpful?
Thank X8234BQjohnf
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! Respectfully, LQ Customer Care

Reviewed 2 weeks ago via mobile

We went to Chicago for spring break with kids, so I looked for a hotel with a pool. Trip advisor shows a pool and has it listed as an amenity. In addition staff at La Quinta was unsympathetic (close to rude) and did not take responsibility for the misleading advertising on trip advisor and Expedia. La Quinta staff told us...

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Helpful?
Thank Bambi L
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for your feedback regarding your stay. Our guest expectations are very important to us, when we fall short we take it very serious and strive to correct the issues. We would appreciate the opportunity to speak with you directly to get details of your experience so that we may, first have an opportunity to make it right for...

Chicago, United States
Reviewed 2 weeks ago

pretty good, clean, small fridge, includes breakfast: waffle maker, cold boiled eggs, and heated jimmy dean breakfast sandwiches, fruit salad not very good, parking $49 with ingress and egress allowed. Close to Willis Tower and walkable to Art Institute. would recommend and would stay there again.

Review collected in partnership with La Quinta
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Helpful?
Thank royk169
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

When a guest takes the time to write, we are especially grateful. Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. At LaQuinta Inn & Suites, we constantly strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed. We...

Houghton Lake, Michigan
Reviewed 2 weeks ago

Review collected in partnership with La Quinta
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Thank Catherine S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Columbia, Missouri
Reviewed 2 weeks ago

Close to everything, clean, being remodeled but does not get in the way, very good staff- efficient & friendly. As pet friendly- it is as good as it is going to get in downtown Chicago- no grass anywhere, but not LQ's fault!

Review collected in partnership with La Quinta
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Thank 873laurelr
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for staying at La Quinta Inns and Suites. We are delighted that you enjoyed your stay. Thank you for your comments on Trip Advisor and we wish to welcome you back to the hotel soon!

Bogota, Colombia
Reviewed 3 weeks ago via mobile

We stayed here for a couple of days with my family after staying in the Hyatt that in half a block away, we didn't notice a big difference (except in the rates). This hotel is very good and for its price... I recommend!

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Thank maria a
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Thank you for taking the time to provide such valuable feedback. We are pleased to hear you enjoyed your stay and our competitive prices! We hope to see you again soon! Sincerely, LQ Customer Care

Irvine, California
Reviewed 3 weeks ago

Staff was so-so. Not all were helpful or friendly. Rooms were very clean and nice. Beds were very comfy. Breakfast was decent for continental. Great location. Overall, good value for the money and I would book here again.

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Helpful?
Thank Teresa N
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Chicago Downtown, responded to this review

Wow! Thank you for the superb review! We are pleased to hear your stay was as enjoyable as we hoped it would be. Our goal is to provide a superior level of hospitality. We will be sure to share your fantastic comments with our Senior Management and staff, as positive reviews such as this boost moral! We sincerely appreciate your...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about La Quinta Inn & Suites Chicago Downtown

Address: 1 South Franklin St, Chicago, IL 60606-4611
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $228 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Chicago Downtown 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Chicago Downtown
La Quinta Inn & Suites Chicago Downtown Hotel Chicago
La Quinta Chicago
Hotel Style:
#36 Romantic Hotel in Chicago
#42 Business Hotel in Chicago
#61 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Chicago Downtown staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Chose corner room on back of hotel - very quiet.”
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paulwoe, 30 Oct 2016 | Read review
“ask for an inner courtyard room -- for a more quiet night's sleep”
2walkonh2o, 26 Sep 2016 | Read review
“Parking is simple...best in Chicago”
JimE782, 22 Sep 2016 | Read review
“Check for refrigerator and microwave”
agriman, 15 Sep 2016 | Read review
5 of 5