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Waldorf Astoria Chicago

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Waldorf Astoria Chicago
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2,088 Reviews from our TripAdvisor Community

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Showing 2,029: English reviews
Chicago, Illinois
Reviewed yesterday NEW

For the first time in years, our annual December stay with the Waldorf Astoria Chicago was not at the level of quality that we have come to expect. It felt like something was just "off"... Don't get me wrong, it wasn't terrible, it just wasn't "Waldorf level". The room is starting to show some wear and tear (we stayed in...

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Helpful?
Thank loveumissu
Little Rock, Arkansas
Reviewed 2 days ago NEW

We try to make a Chicago trip every other year. This year we timed it so that we could be in town for the World Series... Go Cubs! We had a great time at the Waldorf. We are Hilton diamond members and so they upgraded us to a suite with a fireplace. The room was very spacious and the service...

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Helpful?
Thank dunnl20
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear dunnl20, Thank you so much for taking the time to share your candid feedback of your visit during the World Series. It was indeed such a special time for Chicago and we thank you for choosing the Waldorf to celebrate such a momentum. I am delighted to learn that you enjoyed our accommodations and that our service team was...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

This hotel is beautiful and in an excellent location. There are a variety of room sizes available to accommodate families. The staff went above and beyond to make ourselves and our two young children feel welcome. The food was delicious too. We look forward to coming back soon.

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Helpful?
1Thank AlyssaCowan
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear AlyssaCowan, Thank you so much for taking the time to share your candid feedback of your most recent visit with us. It is a pleasure to read that you and your family found the hotel's location convenient and that you enjoyed some of the culinary creations from our chefs. I have shared your kind comments with them and the...

St. Petersburg, Florida
Reviewed 1 week ago

I really loved the greek yogurt and granola parfait. Can you share the granola recipe with me? Thanks. We stayed at the hotel for the Thanksgiving holiday and had a wonderful time. We spent time in the spa and a lot of time enjoying our room. Shopping was right around the corner and very accessible. Staff was very attentive.

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Helpful?
1Thank susanjmoran
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear susanjmoran, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay during such special holiday and thank you for taking the time to share your feedback with us. It gives me such great pleasure to read that you were able to relax and enjoy not only your room but also the different amenities the...

Morgantown, WV, United States
Reviewed 1 week ago

Best hotel in all of Chicago. You'll want to extend your stay. Staff is tremendous, accommodations are luxurious, and the location makes you feel off the beaten path while still in the heart of the city.

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Helpful?
1Thank dorrieg901
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear dorrieg901, Thank you so much for sharing your review of your most recent visit with us on TripAdvisor. I am delighted to learn that you enjoyed our accommodations and that our team was successful in making your visit a little more comfortable. Thank you also for your kind words pertaining to our location. I am glad you enjoyed our...

Milwaukee, Wisconsin
Reviewed 1 week ago

We have stayed in many Waldorf hotels and this is one of our favorite. The staff is always friendly, the location unbeatable, and the restaurant delicious. The rooms are spacious and the beds comfortable. What I like most is that it is a beautiful hotel with lux amenities, but not pretentious at all. Well done!

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Helpful?
1Thank Christine M
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Christine M, Thank you so much for taking the time to share your feedback of your experience visiting with us at the Waldorf Astoria Chicago. It gives me such great pleasure to read that you have found our location convenient in the center of our beautiful Gold Coast and that you have found comfort in our rooms. Thank you...

Canfield, Ohio
Reviewed 1 week ago

Nice spa, very nice new rooms, with a very nice lobby bar, would recommend staying here, the staff and cleaning service do a very nice job. The location is terrific and walking distance to a lot of great places.

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Helpful?
1Thank James S
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear James S, Thank you for sharing your review of your most recent visit with us. It gives me true pleasure to read that you found comfort in one of our rooms and that you enjoyed our location in the heart of our charming and energetic Gold Coast. It does have indeed a fantastic array of unique shopping options and...

Dayton, Ohio
Reviewed 2 weeks ago

Once again we made our yearly Thanksgiving trek to Chicago for a stay at the Waldorf. This year we had the pleasure of having my sister and nephew fly in from Boston to join us. Once again, everything was perfect. From charming Martin at the front desk, to the lovely girl who held open the door each and every time...

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Helpful?
1Thank dasullivan2016
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear dasullivan2016, Thank you so much for choosing again the Waldorf Astoria Chicago as your hotel of stay for this year's Thanksgiving special holiday weekend. I am truly delighted to read that this special stay was enjoyed by you and your family visiting from Boston. I have shared your kind words with our entire staff, for comments like yours are...

Austin
Reviewed 2 weeks ago via mobile

I traveled for work and brought my wife. For November we expected cold. 70 deg both days. We were lucky enough to check in the night of the "lighting of their Christmas tree" Hotel was over the top helpful. Every turn someone was there to offer assistance. Had a fireplace in our suite, secretly wished it was a little colder...

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Helpful?
1Thank Corey R
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Corey R, Thank you so much for sharing your review of your most recent visit with us. I am delighted to read that you and your wife were able to attend the lighting of our Christmas tree and let us be part of the kick off of this beautiful Holiday Season. Thank you for your very kind words with...

new york
Reviewed 2 weeks ago

I love this hotel. The staff is amazing and you can't beat the location. The spa is wonderfully luxurious and you will receive a world class massage. I highly recommend this hotel for your next trip to Chicago.

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Helpful?
1Thank morgan11
WAChicagoHotel, General Manager at Waldorf Astoria Chicago, responded to this review

Dear morgan11, Thank you so much for taking the time to share your candid feedback of your most recent visit to the Waldorf Astoria Chicago. I am delighted to read that our team was successful in making your visit a little more comfortable and that you truly enjoyed the hotel's location in the heart of our charming Gold Coast. Thank...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611-1412 (Formerly Elysian Hotel Chicago)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $450 - $770 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Amex, Hilton Hotels, Booking.com, Hotels.com, Odigeo, Priceline, Travelocity and Jetsetter so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Chicago
#4 Family Hotel in Chicago
#4 Business Hotel in Chicago
#5 Spa Hotel in Chicago
#8 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Chicago staff and other travellers.
14 questions
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Questions? Get answers from Waldorf Astoria Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are so lovely they are worth the splurge!”
 of 5 bubbles dasullivan2016, 26 Nov 2016 | Read review
“There are no bad rooms here, but the Deluxe King with Fireplace is terrific.”
 of 5 bubbles Suddrethks, 20 Nov 2016 | Read review
“Choose a Waldorf Suite for more space.”
  • Room 1508 living room, facing the gas fireplace
  • Spa, view toward the women's jacuzzi
  • Room 1508 living room
  • Waldorf Suite, Room 1508 foyer
  • Room 1508 living area looking toward the foyer
  • Waldorf Suite, Room 1508
  • Women's shower area in the spa
  • Room 1508 bathroom
 of 5 bubbles NYCityTravelers, 20 Nov 2016 | Read review
“Balconies are amazing”
 of 5 bubbles KathyBasehart, 9 Nov 2016 | Read review
“Just do your research”
 of 5 bubbles MrsH0dges, 3 Nov 2016 | Read review
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