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The Gwen, a Luxury Collection Hotel, Chicago

#111 of 188 Hotels in Chicago
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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45 Reviews from our TripAdvisor Community

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Austin, Texas
Reviewed yesterday NEW

First, the location of the Gwen is excellent. Located right off of Michigan avenue within a 5 min walk to the Chicago river, 10 min walk to the Navy Pier, and a short uber to most other main attractions. It's also attached to Nordstrom and located in the middle of all the shopping on Michigan Ave. The hotel is not...

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Thank Doughbuy
Santiago
HOTEL’S FAVOURITE REVIEW
Reviewed 12 April 2017 via mobile

My wife and I stayed at The Gwen for a getaway to Chicago. The Gwen was great. All the rooms have recently been very nicely renovated. We stayed in room 1013 facing east toward Lake Michigan and had a nice view of a portion of downtown. I travel often for business and I unequivocally can say thatThe Gwen was far...

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1Thank Minneapolisdoyle
About Hotel's Favourite Review
Ontario, Canada
Reviewed yesterday NEWvia mobile

Stayed 5 nights and nearly everything was perfect. The hotel is nice and modern. Public spaces and the room were very clean. Staff are polite and attentive. Ate breakfast each morning at the hotel restaurant and food prices are very reasonable ($8-$19). We had lots of different things including the yogurt parfait, bread pudding French toast, waffle, chilaquiles, eggs Benedict...

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Thank 14Roger
chicago
Reviewed yesterday NEW

Absolutely LOVED this hotel! The elegant modern lobby is on the 5th floor above high end mall Shops at North Bridge. The hotel room was large and wonderfully decorated. The front desk staff could not have been more welcoming. Big shout out to Louis and Shrey who always greeted us with a smile and hospitable assistance. Lucy, restaurant manager, cheerfully...

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Thank burke56
Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

I absolutely adored this little hotel located in Nordstrom building. They have a wonderful rooftop on same level as the lobby. The rooms are very generously sized with extensive full bathroom and shower... However, the views are extremely limited and chances are you'll be stuck looking out onto the office building opposite.

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Thank Evole9
Reviewed 5 days ago NEWvia mobile

Had great time in this hotel. Super clean rooms. 30s art Deco style. Very friendly staff. Great terrace with great food. Definitely worth its price unlike other posh hotels in Chicago's magnificent Mile. I highly recommend to anyone.

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Thank Isaac G
Chicago, Illinois
Reviewed 5 days ago NEW

The Gwen is a perfect replacement for the Conrad. Rooms are spacious, immaculate and the modern design is subtle and striking. My best friend celebrated her 50th in the "Grand Terrace Suite" Absolutely stunning views from a rightfully named Golden Age stone terrace, that easily accommodated 15 people. A lovely evening was had by all and out of town guests...

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Thank mrwestsings
New York City, New York
Reviewed 1 week ago via mobile

The Gwen is one of the nicest hotels I have stayed at recently. The rooms are very clean, new and modern. The TVs in the room are huge. The bathrooms have a nice sized tub and awesome shower! Everything was great. The hotel is in a great location and the staff could not have been nicer. I went for a...

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Thank Malgorzata S
Boston, Massachusetts, United States
Reviewed 1 week ago via mobile

The Gwen is a one of a kind hotel with a Great Gatsby style lounge and is central to much of the Chicago nightlife. Easily accessible by Uber and right next to a number of parking garages. We had some trouble with hearing sounds from other rooms, but the beds were extremely comfortable!

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Thank Steve K
Deerfield, Illinois
Reviewed 1 week ago

Had a lot of fun staying at The Gwen for a recent theater weekend. The lobby area is beautiful. We were greeted with complimentary champagne when we arrived to check in. The building is attached to the Shops at North Bridge. Can walk right over the sky bridge to Nordstrom. Rooms were spacious and quiet. We stayed here a few...

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Thank David H
Management response:

Thank you very much for leaving such a wonderful review and for the five-star rating! I am glad to hear you enjoyed your overall stay and our proximity to all the wonderful shopping nearby. We here love to provide you with the luxuries and comforts of home, while you stay with us and I am very happy to see you...

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05/06/2017 06/06/2017
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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Terrace Rooftop Bar
The Terrace Rooftop Bar
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Introducing our newly transformed guestrooms, with splendid views of the Windy City, The Gwen, a Luxury Collection Hotel, Chicago is rooted in the history and heritage of the city's Magnificent Mile, paying homage to the 1930s in both its architecture and ethos. The newest member of Starwood Hotels and Resorts' prestigious group of Luxury Collection Hotels is an artistic icon that exudes timeless style and elegance. Housed within the landmark McGraw-Hill Building, The Gwen features an Art Deco aesthetic amplified by a sculptural façade, famously created by artist Gwen Lux in 1928. The idea of a female artisan making her mark in a predominantly male design city depicts an exciting atmosphere of change. The building has been home to many stories in its illustrious past, and today The Gwen provides the ideal canvas for guests to create their own distinct memories. This 300-room hotel includes 199 King accommodations with separate soaking tubs and showers, 54 Double/Double accommodations, as well as 34 luxurious suites, including some featuring beautiful terraces overlooking Michigan Avenue. The inventory, which averages 380 square feet per guest room, includes rooms that are ADA-accessible. Guests of The Gwen can enjoy the use of plush bathrobes and slippers to make their stay more comfortable, as well as complimentary in-room basic Internet access (wired and wireless), a 42-inch flat screen television with HD stations, a surround sound system, a Keurig brewing system, and an in-room safe. Offering the best of Chicago from right outside its doors, The Gwen is located on the Magnificent Mile, minutes away from premier shopping, world-class dining, and exciting cultural and entertainment hotspots, such as Navy Pier and Millennium Park. Connected to The Shops at North Bridge, The Gwen provides guests with enclosed access to upscale retailers, such as Nordstrom Michigan Avenue, and Stuart Weitzman. ... more   less 

Additional Information about The Gwen, a Luxury Collection Hotel, Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611-3646 (Formerly Conrad Chicago)
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $323 - $935 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gwen, a Luxury Collection Hotel, Chicago 4.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad
Hotel Style:
#16 Business Hotel in Chicago
#17 Romantic Hotel in Chicago
#21 Family Hotel in Chicago
#66 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Gwen, a Luxury Collection Hotel, Chicago staff and other travellers.
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Questions? Get answers from The Gwen, a Luxury Collection Hotel, Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fado Irish bar 4 blocks away had free evening music. So much fun.”
burke56, 21 May 2017 | Read review
“Go to higher floors if you want a decent view!”
leahd684, 26 Apr 2017 | Read review
“ask for higher floor--corner rooms with view”
AKW52245, 24 Apr 2017 | Read review
“Higher floors have less A/C unit noise”
FKOEL411, 24 Apr 2017 | Read review
“1205 on the 12th floor was quiet and had a view of the Magnificent Mile.”
Smoakley19, 22 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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