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W Chicago - City Center

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#93 of 188 Hotels in Chicago
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W Chicago - City Center
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2,336 Reviews from our TripAdvisor Community

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Showing 2,257: English reviews
Chicago, Illinois
Level Contributor
117 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed yesterday NEW via mobile

This hotel is beautiful. The lights on the outside and the inside gives it so much life. I love the location. It's definitely in the heart of Chicago. Parking is not as friendly and will cost a hefty buck. However, the train (cheaper alternative is less than a block away. The rooms are very accommodating and comfortable. I love the... More 

Helpful?
Thank MonroeWise
Zurich, Switzerland
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed yesterday NEW

- Great location only minutes from Millennium Park - Reasonable price - very nice staff at reception - Clean but small rooms. Unfortunately, the walls are very thin and you can hear everything that is going on in your neighbours room. (we could overhear conversations perfectly) I would recommend this hotel for shorter stays, especially because the price was very... More 

Helpful?
Thank Desiree_K13
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

Just ended a 3 day stay at the W and there was some good and some not so good. The hotel lobby staff gave little or not information upon arrival. We had issues with the temperature in the room and it was never addressed - we had to talk to Juliet who cleaned our room - to discover that we... More 

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Thank Jane S
Level Contributor
21 reviews
11 hotel reviews
Reviewed 2 days ago NEW

Don't let the lobby put you off of the hotel (the W has a lobby that is old world elegance fused with art deco). When you walk in you are sandwiched between a bar and a restaurant/reception area and you have to walk around an enormous seating fixture to try and find the check in desks in the corner. The... More 

Helpful?
Thank Maddie F
Rochester, New York
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

We arrived and of course with the conference, the "W" was full. The check in was fast and convenient. The room was very comfortable, nice size and the reception nightly was fun and the staff worked hard to make sure we all were well fed. Our TTL was help conveniently right in the "W". We did not sight see. But... More 

Helpful?
Thank Pamela B
East Lansing, Michigan
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 days ago NEW

This stay was my first at W Chicago - City Center. The hotel is conveniently located in the center of downtown--near the train, shops, museum, etc. The lobby has a fun Alice-in-Wonderland feel. The staff are helpful, friendly and professional. The rooms are quiet and well furnished. Overall, I look forward to staying here again.

Review collected in partnership with this hotel

Helpful?
Thank omrofan
Chicago, Illinois
1 review
Reviewed 2 days ago NEW

I came to chicago on a business trip with a firm, and oddly enough the hotel was the highlight. The room was enormous, the bathroom was attractive, the ultra focus mirror was extremely nice, there was a device that created noise in the room to help you work, etc. Only complaint was that there were no hdmi cords provided, and... More 

Review collected in partnership with this hotel

Helpful?
Thank agentvidovic
San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 days ago NEW

I stayed in this hotel while on a business trip—it offers easy, walkable access to offices in the Loop and River North. The staff was helpful (and upgraded me when I checked in!), the room was pleasant, and the gym was small but had good equipment. The lobby wasn't as nice as some Ws, but had some pleasant places to... More 

Helpful?
Thank MidwestToSF
Charlotte, North Carolina
1 review
Reviewed 4 days ago NEW

My family and I have been loyal members of SPG since I could remember. The W happens to be my favorite brand. The location and cleanliness were great as expected but the room itself and the service was horrible. My room air conditioner made a drilling noise so the first night I had to make a decision between quiet or... More 

Review collected in partnership with this hotel

Helpful?
Thank yzuniga3
Louisville, Kentucky
1 review
Reviewed 4 days ago NEW

Great location in the city center, rooms were fairly nice. Hallways were a bit warn. Will definitely stay here again, close proximity to train (to/from airport). Train in both directions for sure, uber hung up in traffic.

Review collected in partnership with this hotel

Helpful?
Thank Terry V

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
IPO
IPO
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We've got the scoop on where to be and who to see in the Windy City. You're invited to step behind the scenes of the glittering lights of downtown Chicago. W Chicago - City Center is nestled in the middle of Chicago's vibrant cultural attractions and is steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, State Street shopping and the Chicago Theatre District. Blown away by the Windy City? So are we. ... more   less 

Additional Information about W Chicago - City Center

Address: 172 West Adams at LaSalle, Chicago, IL 60603
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $158 - $604 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Chicago - City Center 4*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Priceline, Orbitz, Odigeo, Travelocity, Hotels.com and Jetsetter so you can book your W Chicago - City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Chicago - City Hotel Chicago
w Chicago City Center
w Hotel Chicago
w Hotels Chicago
Hotel Style:
#26 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#59 Luxury Hotel in Chicago
#61 Business Hotel in Chicago
#74 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from W Chicago - City Center staff and other travellers.
11 questions
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Questions? Get answers from W Chicago - City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the better”
 of 5 bubbles Desiree_K13, 4 Dec 2016 | Read review
“Rooms are small with one chair at the desk.”
 of 5 bubbles janesM6927FJ, 4 Dec 2016 | Read review
“Not good for those with mobility issues; not easy getting between all levels and to all meeting rooms.”
  • Great office area in the room
 of 5 bubbles 698maddief, 3 Dec 2016 | Read review
“Book a larger room.”
 of 5 bubbles omrofan, 3 Dec 2016 | Read review
“Very small standard rooms. Ask for an upgrade if possible. ”
 of 5 bubbles V7617CZjeffc, 29 Nov 2016 | Read review
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