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W Chicago - City Center

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Traveller (667)
Room & Suite (485)
Dining (51)
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Overview
  • Excellent46%
  • Very good28%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
“eden bernal”(102 reviews)
“bliss products”(40 reviews)
“w insider”(28 reviews)
AMENITIES
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from W Chicago - City Center
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from W Chicago - City Center
Special Offer: Breakfast for 2 Included
Hotel deals
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Nearby Hotels
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Reviews (2,697)
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2,602 results
Traveller rating
1,168
734
344
215
141
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LanguageEnglish
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1,168
734
344
215
141
Show reviews that mention
All reviewseden bernalbliss productsw insiderspectacular roomthe financial districtwillis towerthe loopconcierge serviceupgraded roombusiness tripart instituterooms are smallfew blocksmillennium parkipolobbyhernan
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1 - 5 of 2,602 reviews
Reviewed 4 days ago

Frequent business traveler, so regularly stay in The W, The Westin River North, or the JW Marriott. This is a decent hotel, though this is my least favorite of the three. Perks: - The Loop location, so if you're traveling on business, it's probably convenient...More

Thank Casey P
Hotel's Favourite
Reviewed 3 weeks ago

The day and night front desk and staff were all helpful and friendly. Even the maintenance manager and his engineer (I did not get their names) were very helpful in trying to fix the handle of our luggage. He said, their role is to help...More

Thank Charing
Reviewed 1 week ago

Very nice and friendly staff however it took time checking in as there was only 1 person working. This is the first time I have stayed at this hotel and would most definitely come back. The room was very clean and big - the 1...More

1  Thank Patti D
Reviewed 1 week ago

I've stayed at several non-SPG hotels in the business district in Chicago over the years, but the W City Center stands out for it's great location, beautiful facility and wonderful staff. The hotel is located three blocks away from a Blue Line L Train stop...More

3  Thank Charles K
Reviewed 1 week ago

Slow checking in since only one person at desk but Eden Bernal make it easy to check out which was very pleasant since there was a line both times. Really nice large rooms and nice hall decor. Nice bar. SHould check dates because we ran...More

Thank Charjd
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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$192 - US$714 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#61 Business Hotel in Chicago
#72 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$192 - US$714 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Chicago
#55 Romantic Hotel in Chicago
#61 Business Hotel in Chicago
#72 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (667)
Room & Suite (485)
Dining (51)
Amenities (41)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Glenda P
March 21, 2018|
AnswerShow all 4 answers
Response from Felicity C | Reviewed this property |
I don’t believe they do.
0
Votes
Glenda P
March 21, 2018|
AnswerShow all 2 answers
Response from Katherine W | Reviewed this property |
No no pool
0
Votes
Room Tips
"Upgrade to a larger room"
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"Room and bathroom on 16th floor was large."
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"One where the washroom is not right next to the bed"
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"Upgrade to higher floor"
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