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The Peninsula Chicago

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#3 of 185 Hotels in Chicago
Certificate of Excellence
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The Peninsula Chicago
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1,343 Reviews from our TripAdvisor Community

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Showing 1,270: English reviews
Geneva, Switzerland
Reviewed 2 days ago NEWvia mobile

Stayed at many 5 star hotels before in Chicago and around the world. Probably this hotel is in my top 3 world wide. Brand new renovated and modern rooms. Great hotel location in center of Michigan avenue. Perfect pool and spa. Excellent service. Beautiful lobby and tea time area. Good value for money ( although visited off season in January...

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Thank swissexpectations
Indianapolis, Indiana
Reviewed 5 days ago NEWvia mobile

Probably the best service and attention we have ever received in a hotel. Beautiful beautiful place and can't wait for our next visit. We were upgraded to a suite which greatly exceeded our expectations. Thanks to The Peninsula !

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Thank M B
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear MB, Thank you for sharing your feedback on your recent stay at The Peninsula Chicago. We are delighted to hear that you experienced great service and that you were pleased with your suite upgrade. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Mackinaw City, Michigan
Reviewed 5 days ago NEW

We stayed at your hotel with a group of thirty in Chicago this past weekend. Without a doubt the finest hotel I have ever stayed at in 35 years of traveling. Every detail was taken care of, the doormen set the tone with their smiles and attention The front desk was accommodating and sincere and the room was lovely (#1206)...

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Thank Steve G
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Mr. Gilliana, Thank you for sharing your positive comments with regards to your recent stay at The Peninsula Chicago. We are delighted to hear that you experienced great service and enjoyed your room. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Saint Louis
Reviewed 1 week ago NEW

We took a cab from Midway to the Peninsula; it was less than thirty minutes to the hotel. The front was well managed and we were quickly assisted to the entrance. The first floor is only an entrance and you take and elevator to get the lobby. The lobby is classic style--very elegant. Check was efficient, I was recognized by...

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Thank Russ H
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Russ H, Thank you for sharing your positive review with regards to your recent stay at The Peninsula Chicago. We are delighted to hear that you enjoyed your stay, espciallailly with your check-in, newly renovated guest room, and room service. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Portland, Oregon
Reviewed 1 week ago via mobile

The Peninsula always provides a beautiful product! The rooms, the food, the cocktails & the service are always top notch! We had a beautiful suite w/a spectacular view of the Sears building & the water tower. I've yet to be disappointed when I've stayed at a Peninsula Hotel.

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Thank Beth F
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Beth F, Thank you for sharing your positive comments with regards to your recent experience at The Peninsula Chicago. We are delighted to hear that you enjoyed the food, cocktails and service, as well as the view from your guest room. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Pittsburgh, Pennsylvania
Reviewed 1 week ago

Absolutely my favorite hotel in a USA city. We have been here many times. The Hong Kong luxurious hotel group put a statement by this super hotel in the best section of Chicago , close to the best shopping and restaurants . The entrance at the second level is grand and impressive . The check in and concergie both attentive...

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Thank 69tiger888
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear 69tiger888, Thank you for sharing our feedback on your several visits to The Peninsula Chicago. We delighted to hear that you have continually experienced great service, and that you have enjoyed the newly renovated guest rooms, as well as the Pool, Fitness Centre, Spa and dining options. We hope to welcome you back again soon! Warm regards, Vincent Prioult...

New York City, New York
Reviewed 1 week ago via mobile

I travel internationally and domestically ever month. From friendly staff to most advanced in-room tech setup to most comfortable bedding, this hotel is in my top #5 and #1 in Chicago. Four seasons lags behind in many categories. Make sure to bring a bathing suit and your gym cloths - both the pool and a gym are awesome.

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Thank dshoko
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear dshoko, Thank you for sharing your positive feedback with regards to your recent stay at The Peninsula Chicago. We are delighted to hear that you had a positive experience with the staff as well as your room, the Fitness Centre, and pool. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Reviewed 1 week ago

The absolute BEST stay I have ever had the pleasure of experiencing. Impeccable. Clean. Crisp. Amazing service. Best beds, EVER! Upon check in, the front desk agent made sure that she had all of our information correctly before showing us to our room. We were given a very warm and well received welcome. She also asked if we needed lunch/dinner/breakfast...

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Thank Bo D
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Bo D, Thank you for sharing your positive feedback with regards to your recent stay at The Peninsula Chicago. We are delighted to hear that you experienced great service and that you enjoyed the bed and technology in your room. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

Reviewed 1 week ago via mobile

This hotel is absolutely amazing. Beautiful, luxurious, contemporary, great amenities and facilities. Perfect location and instead of being a cold hotel you feel as you're home. Food is delicious! One of the best hotels I've been in downtown Chicago so far! Would love to come back.

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Thank NATALI S
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear NATALIS, Thank you for sharing your positive comments on your recent stay at The Peninsula Chicago. We are delighted to hear that you enjoyed the location as well as the amenities and facilities. We are honored to hear you name The Peninsula as “one of the best hotels in Chicago.” We hope to welcome you back again soon! Warm...

Reviewed 1 week ago

This was the first time I have stayed in a Peninsula Hotel. It was fabulous! I stayed there because of a recommendation from Dr. Richard Berger. I was there to have a hip replacement. I will never stay any where else in Chicago! Everyone was so kind and solicitous to our needs while we were there. When they knew about...

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Thank Betha G
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Betha G., Thank you for sharing your positive remarks with regards to your recent experience at The Peninsula Chicago. We are delighted to hear that you experienced great service, and that you felt comfortable throughout your stay. We wish you a speedy recovery, and hope to welcome you back again in the future. Warm regards, Vincent Prioult Resident Manager

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 

Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $453 - $1,170 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Jetsetter so you can book your The Peninsula Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula
Hotel Style:
#2 Spa Hotel in Chicago
#3 Luxury Hotel in Chicago
#3 Family Hotel in Chicago
#3 Business Hotel in Chicago
#4 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Chicago staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing Miracle mile”
 of 5 bubbles 69tiger888, 14 Jan 2017 | Read review
“Best views. Great sunlight. Quiet rooms. Modern tech touches.”
 of 5 bubbles 108bod, 10 Jan 2017 | Read review
“Executive suites have corner views from bedroom and living room as well as baths with incredible views”
 of 5 bubbles PhilipNewJersey, 2 Jan 2017 | Read review
“We are allergic to down, so after reading they use down bedding, I called ahead and all feathers were removed from the room.”
 of 5 bubbles jeaninekrier, 28 Dec 2016 | Read review
“If you book here, make your booking at WhatAHotel for the same price and get hotel credit and free breakfast!”
 of 5 bubbles romtravel, 19 Dec 2016 | Read review
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