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The Peninsula Chicago

1,565 reviews
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Traveller (535)
Room & Suite (430)
Dining (74)
Overview
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“shanghai terrace”(83 reviews)
“lobby restaurant”(83 reviews)
“fax machine”(21 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from The Peninsula Chicago
Offers & Announcements: Free room upgrade
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Reviews (1,565)Write a Review
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All reviewsshanghai terracelobby restaurantfax machinepierrot gourmetchocolate buffetgummy bearsdressing arearoom servicefour seasonsan executive suiteturn down servicesun deckthe ritz carltonluxury hotelsmichigan avenueturndown servicefive star hotel
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1 - 5 of 1,478 reviews
Reviewed 4 days ago

Top of the line in every way. After a misunderstanding at reservations, we were compensated with free champagne and a private session of "synthetic' ice skating on their rooftop rink. Incredible service and food, and the room and view will leave us with memories we...More

Thank Jonathon M
Response from Peninsula_CH, Manager at The Peninsula ChicagoResponded 2 days ago

Dear Jonathan, Thank you for visiting The Peninsula Chicago and for taking the time to share your review. While we are sorry to hear about the misunderstanding, we are thrilled that you enjoyed your private skate on the Sky Rink! We appreciate the kind comments...More

Hotel's Favourite
Reviewed 2 October 2017 via mobile

As you would expect and anticipate your stay here five star. There are only three Peninsula Hotels in the USA. The great room on the lobby floor is tasteful and elegant but not intimidating. The dining area is located here and the steady flow of...More

Thank hockeyeh
Response from Peninsula_CH, Manager at The Peninsula ChicagoResponded 4 October 2017

Dear hockeyeh, Thank you for choosing The Peninsula Chicago and for sharing your kind comments. We are glad to hear you were impressed with The Lobby restaurant and The Bar, and that your accomodations as well as your housekeeping service was impeccable. We appreciate your...More

Reviewed 1 week ago

Absolutely magnificent luxury hotel with service above and beyond even what one would expect at such an establishment. I booked one night for a special evening with a paramour. Spoke to the event staff to arrange a sneaky little room arrangement while we were at...More

Thank CountZeroCt
Response from Peninsula_CH, Manager at The Peninsula ChicagoResponded 5 days ago

Dear CountZeroCt, Thank you for visiting The Peninsula Chicago and for sharing your kind review. We are thrilled to hear that you enjoyed your stay and that our event staff was able to assist with your special evening. We hope to have the pleasure of...More

Reviewed 1 week ago via mobile

This was my first stay here and as we Brits say, “it does what it says on the tin.” It’s a modern yet classic building with typically efficient Peninsula staff. You arrive on ground level and check in several floors above. The public areas and...More

Thank veryhardtoplease
Response from Peninsula_CH, Manager at The Peninsula ChicagoResponded 6 days ago

Dear veryhardtoplease, Thank you for visiting The Peninsula Chicago and for sharing your review. We truly appreciate your kind comments on the staff and hotel aesthetics. We are thrilled to hear that you enjoyed your stay and we hope to welcome you back soon! Warm...More

Reviewed 1 week ago

We stayed in a one bedroom suite with our twin seven year old daughters. Everyone was treated like royalty. The Peninsula has the best service of any hotel I stayed at. The Sunday brunch is amazing. Music in the lobby each night, deserts were fantastic,...More

1  Thank August G
Response from Peninsula_CH, Manager at The Peninsula ChicagoResponded 1 week ago

Dear August, Thank you for visiting The Peninsula Chicago and for sharing your gracious review. We are thrilled to hear that you and your family had such a fantastic stay. We truly appreciate your comments on the service, brunch, desserts and live music. We look...More

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Traveller (535)
Room & Suite (430)
Dining (74)
Pool & Beach (29)
Hotel & Grounds (305)
Bathroom (32)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$350 - US$800 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Chicago
#2 Luxury Hotel in Chicago
#3 Business Hotel in Chicago
#3 Family Hotel in Chicago
#4 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$350 - US$800 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Chicago
#2 Luxury Hotel in Chicago
#3 Business Hotel in Chicago
#3 Family Hotel in Chicago
#4 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Nearby
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
...More
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