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The Peninsula Chicago

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$750*
US$517*
Great Deal
US$728*
US$728*
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The Peninsula Chicago
The Peninsula Chicago
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1,429 Reviews from our TripAdvisor Community

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Showing 1,353: English reviews
Reviewed 18 February 2015

We stayed here over Valentines weekend and had a wonderful time despite the cold. The service was great and rooms were set up fantastic. Disappointed in the age and tech of the room. We could hear our neighbors talking in the next room and made for a uncomfortable night of sleeping. The bathrooms were well done and kept up. The...

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Helpful?
2Thank Timbayer
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Timbayer, Thank you for choosing The Peninsula for your Valentine’s weekend stay in Chicago and for posting your review. We are happy to read that you enjoyed your room and our service. Nonetheless, I am truly sorry for the noise from the next room. I will be sure to share your comments with our team. In addition, you commented...

Columbus, Ohio
Reviewed 17 February 2015

My partner and I decided to have one last long weekend before a big milestone. We chose the Peninsula from past experiences (Manila and NYC). This was our home base and we used almost every amenity and visited all the restaurants and bars. Rooms were large with a separate dressing area and very nice room controls all from the phone....

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Thank ohiocouple
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear ohiocouple, Thank you for visiting The Peninsula Chicago and for taking the time to share your review. We are delighted to hear from a valued customer and we truly appreciate your patronage. We are happy to read that you enjoyed your room, our service and facilities, especially Pierrot Gourmet. Furthermore, we regret that you were not able to enjoy...

Milwaukee, Wisconsin
Reviewed 17 February 2015

We just spent the best three days of the winter at the Peninsula Hotel. We have been at this hotel before and again it exceeded our expectations. The place is fantastic, service outstanding and the food in the hotel is fantastic. We look forward to this visit every year.

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Helpful?
Thank Sunmanwi
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Sunmanwi, Thank you for visiting The Peninsula Chicago and for sharing your experiences with us. We want to offer our guests a truly unique experience, and we are thrilled to hear that we were able to exceed your expectations. We look forward to welcoming you back again in the near future! Warm regards, Richard Sorensen Hotel Manager

Burlington, Connecticut
Reviewed 13 February 2015 via mobile

We have stayed at the Peninsula several times when visiting Chicago. The service is excellent, attentive but not overbearing, and friendly. The rooms are luxurious and spacious, with several amenities. The hotel's location is perfectly situated for shopping on Michigan avenue, restaurants, and so much more.

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Helpful?
Thank peter m
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear peter m, Thank you for visiting The Peninsula Chicago and for sharing with us your recent experience. It is always wonderful to hear from a return guest. We are pleased that on your return visit you enjoyed our spacious guestrooms and that our staff were courteous. I am also glad that you found our hotel conveniently located to Chicago’s...

Madison, Wisconsin
Reviewed 7 February 2015

Our first stay here in 2013 was not the best but the staff totally made this stay the best. Our room was amazing. We had great views. The staff was very attentive from the moment we walked in the door. We were constantly pampered. It was an wonderful experience. I cannot say enough nice things about our weekend at the...

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Helpful?
Thank bmts2004
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear bmts2004, Thank you for visiting The Peninsula Chicago and for sharing your experience with us. We are always delighted to hear from return guests. We are pleased to know you enjoyed your room and that you felt “pampered” by our staff. We are glad that the special attention made your visit enjoyable. We hope you will join us again...

Virginia
Reviewed 3 February 2015

I stayed here with my husband, three children, parents and in-laws over Thanksgiving 2014. Everyone had a great time despite lots of different needs. Rooms are still lovely and in good shape. Service is still impeccable. Beds are particularly comfortable. I have stayed here many times and have never been disappointed.

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Helpful?
Thank Kirkberta
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Kirkberta, Thank you for visiting The Peninsula Chicago and for taking the time to write a review. We are always thrilled to hear from our loyal guests and we truly appreciate your patronage. It is great to hear that you and your family enjoyed your accommodations and our service. We want to offer friendly and efficient service, and we...

Chicago, Illinois
Reviewed 2 February 2015

We stayed here 2 nights while I attended a conference down the street. The service was exceptional. My room had a lovely view overlooking the ice rink and water tower. The lobby was beautiful. This is one of the prettier pools at a Chicago hotel. Fantastic location. My only complaint was with the valet parking service. They were very friendly,...

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Helpful?
Thank 00LiaB
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear 00LiaB, Thank you for visiting The Peninsula Chicago and for sharing your remarks. We are delighted to read that you enjoyed your room, the pool and our service; however, we are sorry for the delays you experienced with our Valet. I would like to hear more about your experience should you be willing to discuss this further. I hope...

Ormond Beach, Florida
Reviewed 28 January 2015 via mobile

My wife an I on a recent business trip and definitely not are first stay are a Peninsula hotel. I would recommend the peninsula to any one staying in Chicago for business or pleasure. It has class, style and service probably the best currently in Chicago. Great location most knowledgable staff. Excellent amenities very nice gym and pool room are...

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1Thank bristolroad
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear bristolroad, Thank you for choosing The Peninsula Chicago as your place to stay when traveling on business and for sharing your review. It is wonderful to hear from our valued repeat guests and thank you for your continued patronage. I am glad that you and your wife enjoyed your stay with us, our service and amenities. We truly appreciate...

Reviewed 26 January 2015

My boyfriend was in town for a convention, so we went early to have a fun weekend. Friday evening check-in went smoothly, but it took about 30 mins for our luggage to arrive to the room, even after calling to ask about it. The room was luxurious, as expected, but the first night, we didn't have a top sheet on...

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Helpful?
2Thank Jennifer G
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Jennifer G, Thank you for choosing The Peninsula Chicago for your fun weekend gateway and for sharing your experience with us. We truly appreciate your comments about the décor of your room, our location and service. Nonetheless, I am sorry to read that you experienced a significant delay with your luggage. I will be sure to share your comments...

Chicago, Illinois
Reviewed 25 January 2015

A weekend stay at the Peninsula Chicago was a birthday gift for my wife, so I called in advance to have a special Birthday amenity brought to our room before our 3:00 PM check in on Saturday; our actual arrival was at 4:00 PM. The amenity was not in our room when we arrived; either was the roll away bed...

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Helpful?
3Thank James U
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear James U, Thank you for choosing The Peninsula Chicago in celebration of your Birthday and for posting your review, and again Happy Belated Birthday! We are delighted that you would choose to spend this special occasion with us. We appreciate your kind remarks on the Afternoon Tea service and menu items; however, I am disappointed to read that your...

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11/06/2017 12/06/2017
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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 

Additional Information about The Peninsula Chicago

Address: 108 E Superior St, at North Michigan Avenue, Chicago, IL 60611-2645
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $531 - $1,424 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Reservation Options:
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula
Hotel Style:
#2 Spa Hotel in Chicago
#3 Family Hotel in Chicago
#3 Luxury Hotel in Chicago
#3 Business Hotel in Chicago
#4 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Chicago staff and other travellers.
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Questions? Get answers from The Peninsula Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't see how there could be a bad room.”
Deniseanders0n, 21 May 2017 | Read review
“High level rooms offer wonderful views”
DMoney27, 20 May 2017 | Read review
“Request for a high floor room not facing Michigan avenue so it will be quieter.”
JeannieL380, 17 May 2017 | Read review
“Any of the rooms on the street side have a bit of noise”
cuteesq, 9 May 2017 | Read review
“I cannot imagine that this hotel has a bad room; but the suites are exceptional.”
smarsh815, 22 Apr 2017 | Read review
5 of 5
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US$517* /night
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Hotels.comUS$728
Expedia.comUS$728
Booking.comUS$750
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*Disclaimer
Prices are for 1 room, 2 adults
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