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City Suites Hotel

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#112 of 188 Hotels in Chicago
Certificate of Excellence
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City Suites Hotel
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465 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Madison, Wisconsin
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 days ago NEW

On most of the trips I’ve made to Chicago I’ve stayed at the City Suites. Between it’s comfort level and proximity to the nightlife of Boystown, it has been my lodging of choice. This trip was not a disappointment. Aside from a couple of very minor “nits” everything was as I’d hoped. I was upgraded from a Queen Suite to... More 

Helpful?
Thank Carl W
Wisconsin
1 review
Reviewed 1 week ago

First visit and we will likely return! We had completely checked in and mentioned the reason for our trip was to celebrate our anniversary and Mr. Shah upgraded us to a nice suite, and then sent us champagne! Suite was roomy and included a dining table. Microwave and fridge. Breakfast included hard boiled eggs, egg and sausage biscuits, cereal, and... More 

Helpful?
Thank trishalish
Minneapolis, Minnesota
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Staff was incredibly friendly and helpful, the hotel is conveniently located near Red Line and Boystown, the rooms were clean and nice, free breakfast and coffee are convenient, and we appreciated the free gym passes. We've stayed here several times over the years and keep returning due to all the above reasons. People seem to just get nicer each visit!

Helpful?
Thank Traveler634
LANSING
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Our stay at the City Suites was very sweet. The staff was extremely friendly and helpful. Fresh warm cookies in the late afternoon, a nice clean room and a mini-bar with reasonable prices. What more could you ask for. We will definitely stay here again.

Helpful?
Thank bigrevvv
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to review our property. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. Our team is always here to help and thoroughly love doing it. We hope on your next visit to Chicago you will choose our property again and we promise you the... More 

Level Contributor
5 reviews
4 hotel reviews
Reviewed 4 weeks ago via mobile

Love this hotel because it's in a perfect location because it's near Wrigley, right next to the train, and Boystown. Some rooms are loud in the winter because the heating system is extremely old. Also, the rooms are spacious and the shampoo smells amazing. I've stayed here numerous times and liked the hotel: the breakfast is just yogurt, some jimmy... More 

Helpful?
Thank Michelle M
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to write a review about our hotel. Although we strive for 5 star bullets, it sounds like we were able to accommodate your needs. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. We hope to see you in the near future where I... More 

Lodi, Wisconsin
Level Contributor
124 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 4 weeks ago

The City Suites is a nice, welcoming hotel in an unexpected place. There aren't many other accommodations in this neighborhood so it was nice to have it so close to the things we wanted to do. We booked the hotel due to its proximity to the Vic Theater (right around the corner) as we came in for two nights of... More 

Helpful?
Thank Jenn S
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to write down a detail review about our property. You have summed up the amenities we focus so much attention on day in and day out to ensure our guest experience is seamless and enjoyable. We always strive to produce an absolute best level of service. I am happy that we were able to... More 

Leipzig, Germany
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016 via mobile

A very nice hotel. Stayed here 8 nights in de last 2 weeks and would not choose a other hotel next time. The staff is very helpful and friendly. The train next door brings you directly to downtown. The rooms are clean and big. Enough good dining locations near the hotel. I loved the smell of the shower gel. The... More 

Helpful?
Thank Mark v
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to review our property. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. I agree with you 100 percent about our location and of course the aromatic shower gel. We hope on your next visit to Chicago you will choose our property again and... More 

Valparaiso, Indiana
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 October 2016

The redeeming qualities are the excellent staff and the great location. The room was way to warm and the boiler and radiators made more noise than the trains 100 feet away. The close proximity to the Vic theater saved the day. Also our room and the facility was very clean.

Helpful?
Thank Mark R
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking your time to complete the survey. We always strive to produce an absolute best level of service. I am extremely saddened to see that you had issues with the radiators. I will address this to the concerned and won’t let it happened again. Our goal is to address your concerns so that we can ensure you... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016 via mobile

City Suites is a quaint, quiet hotel, close to transportation and venues. Walk to the VIC Theater for a show. Close to the N Halsted St Blues venues, DePaul University and 1 stop away from Wrigley Field on the Red Line. Spacious rooms, good breakfast and extraordinary staff make this hotel one of the best kept secrets in the city.... More 

Helpful?
1 Thank Mark S
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest review toward the City Suites Hotel Chicago Trip Advisor page! Our team is comprised of hard working individuals aspiring to leave an impression. We were happy to see that were able to accommodate all your needs and you were able to enjoy the overall experience. I certainly agree with the fact that some of the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 October 2016

City Suites Hotel is comfortable and clean, offering a reasonable size and clean room. Basanta, the Manager on Duty, was very friendly and helpful. Quick check-in and friendly staff. I will definitely stay at this hotel again.

Helpful?
1 Thank Dinesh K
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your sweetly summarized review about our hotel. We always give our 100% when it comes to cleanliness and guest services. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. Once again thank you for your time and we look forward to assisting you again the next time... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about City Suites Hotel

Address: 933 West Belmont Ave., Chicago, IL 60657
Region: United States > Illinois > Chicago > Lakeview
Price Range: $132 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Suites Hotel 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
City Hotel Chicago
Hotel Style:
#81 Family Hotel in Chicago
#81 Romantic Hotel in Chicago
#92 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from City Suites Hotel staff and other travellers.
7 questions
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Rockford, Illinois
over a year ago
Red Lion, Pennsylvania
over a year ago
Chicago, Illinois
over a year ago
Farmville, USA

See all questions (7)

Questions? Get answers from City Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is next to the Belmont "L" station - get a room on the East side to reduce noise.”
  • Overlooking Belmont - the
  • The sitting room of the King Suite
  • The bedroom area
 of 5 bubbles 280carlw, 27 Nov 2016 | Read review
“Rooms on east side would be quieter.”
 of 5 bubbles trishalish, 24 Nov 2016 | Read review
“Request room away from train.”
 of 5 bubbles Traveler634, 22 Nov 2016 | Read review
“The east side will be the quietest.”
 of 5 bubbles bigrevvv, 13 Nov 2016 | Read review
“Comfortable Room”
 of 5 bubbles , 15 Oct 2016 | Read review
5 of 5
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