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City Suites Hotel

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#113 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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City Suites Hotel
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493 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Leavenworth, Kansas
Reviewed 15 March 2015

Awesome, very clean and the staff is fantastic. Close to restaurants and other shops The train is right next so you do hear the train, but so easy to get to when time to explore.Hands down I would totally stay there again.

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1Thank LeannB007
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Guest, Thank you so much for your fantastic review. We are so delighted you enjoy staying with us and find our location and services to your liking. We look forward to welcoming you back next time your travels bring you back to the area. Sincerely, Maria Lipan Area Manager 773-404-3400 broughtonHOTELS of Chicago

Toronto, Canada
Reviewed 14 March 2015 via mobile

My boyfriend and I are from Toronto and we went to Chicago for one day for a concert and they were absolutely amazing they gave us free Wi-Fi for the room, it was a little small but good enough. Were not picky people. The bed was extraordinary comfortable we were so shocked. The bathroom was clean and tidy. They had...

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2Thank -xomelodyy
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Guest, Thank you for posting a review regarding your stay! We appreciate your feedback, which will help other guests in choosing a hotel for their stay in Chicago. next time staying with us please ask Front Desk host about late check out. We hope to welcome you back in the near future. Sincerely, Maria Lipan Area Manager 773-404-3400 broughtonHOTELS

Washington DC, District of Columbia
Reviewed 13 March 2015

Staying at this hotel is all about location and everything else is just meh at best honestly. THE GOOD Obviously the location was super close to the train station and other public transportation. Tons of amazing restaurants, shops, and the nightlife of Boystown is just two blocks away. The rooms are a generous size and there is definitely some old...

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2Thank ATLtoEUR767
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Guest We appreciate your review of your recent experience at our hotel. On behalf of the entire team, we are very sorry you had a disappointing experience with us, and have addressed these issues with our team . I hope you will give us another change the next time to come to Chicago. Thak you Maria Lipan Area Manager...

Washington
Reviewed 9 March 2015

I have been a business traveler guest at the City Suites Hotel on a monthly basis for the past 8 years. They always greet me with a smile, they remember my name, my favorite room and always accommodate my needs. The staff is pleasant, the rooms are very clean, the beds are comfortable with high quality bed linens, they offer...

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2Thank Scott M
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Scott M, Thank you so much for returning back to City Suites Hotel. Thank you so much for your great review! We greatly appreciate your time. I am so pleased to know you enjoyed the location and amenities we offer. We hope to welcome you back in the near future. Again, thanks for taking time out of your day...

Reviewed 7 March 2015

Not bad, busy busy neighborhood. Popular nightclubs as well as very busy local train station right next door, but the noise level was acceptable. Nice places for a quick bite to eat right across the street. The popular rock N roll shop, The Alley was within walking distance and so was Wrigley field. The staff was friendly, and the visit...

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Thank John W
Hotel M, Manager at City Suites Hotel, responded to this review

Dear John W, Thank you for posting a review regarding your stay! We appreciate your feedback, which will help other guests in choosing a hotel for their stay in Chicago. We hope to welcome you back in the near future. Sincerely, Maria Lipan Area Manager 773-404-3400 broughtonHOTELS of Chicago

Reviewed 6 March 2015

We were greeted by Elena at the front desk who was extremely kind, friendly, and helpful. She told us everything we needed to know about our stay and made sure we knew we could come to her with anything we needed. In the room, our TV was acting up, and Luis came promptly to fix it. He was quick, friendly,...

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Helpful?
Thank Loralei H
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Guest, Thank you for the lovely review! We’re thrilled to receive such positive guest feedback. We take great pride in delivering the highest level of service and it’s a pleasure to hear our team came through on that promise. Once again, thank you for your comments and for choosing to spend your time with us.We look forward to welcoming...

Madison, United States
Reviewed 6 March 2015

I was very happy to get a room here that was close to the Riviera venue. The hotel was in a prime location. Upon arrival, I was disappointed in the condition of the hotel. It is very dated and beat up. It looked like a hotel from the sixties. The staff was good and efficient. The room was also dated....

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Thank Lawrence P
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Guest, I wanted to thank you for choosing City Suites Hotel for your visit to Chicago. I apologize that your experience did not meet your expectations. We are in process to add more items to our continental breakfast . I hope you will give us another change the next time to come to Chicago. Thank you again, Maria Lipan...

Omaha, Nebraska
Reviewed 4 March 2015

I've stayed at City Suites Chicago many times, and I'm always pleased with my experience. Desk attendant Elena was especially helpful this time out. The location of the property can't be beat, and it's especially welcoming during weekends in the winter, when rates are at their most attractive.

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Thank Steve P
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience of recent stay at City Suites Hotel. Please come back and stay with us when you visit Chicago. I will pass to Elena the nice words about her service. Thank you Maria Lipan Area Manager 773-404-3400 broughtonHotels of Chicago

Fox Lake, Illinois
Reviewed 16 February 2015

Comfortable bed, spacious room, (we had a king bed room,) free breakfast, (bagels, cereal, yogurt, juice, coffee, jimmy dean breakfast sandwiches, etc.) and friendly staff. Things from the in-suite mini bar were only $1-3, not a rip off so if you actually want a treat or drink late night after coming back from activities in the city. The only downside...

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Thank curse10kaia
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel for your stay in Chicago. We are happy to hear you enjoyed your stay and would like to thank you for taking the time to share your thoughts. Maria Lipan Area Manager 773-404-3400 broughtonHotels

Detroit
Reviewed 14 February 2015

Based upon the reviews I was really expecting more aesthetically; and initially the service was poor. Entering the hotel was very unimpressive with the worn thin carpet and minimalist decor. Upon arriving at the front desk, the clerk was on the phone and didn't even acknowledge us. He then gave me the check in sheet to sign and the price...

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Helpful?
Thank JollyTravelerDetroit
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Jocelyn, Thank you for sharing your recent experience at the City Suites Hotel, and for taking the time to bring your feedback to our attention. We sincerely apologize we didn't meet your expectations. We will continue to strive to be better and make changed where needed. Maria Lipan Area Manger 773-404-3400 broughtonHotels

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about City Suites Hotel

Address: 933 W Belmont Ave, Chicago, IL 60657-4408
Region: United States > Illinois > Chicago > Lakeview
Price Range: $194 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Suites Hotel 2.5*
Number of rooms: 45
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Also Known As:
City Hotel Chicago
Hotel Style:
#81 Romantic Hotel in Chicago
#81 Family Hotel in Chicago
#92 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from City Suites Hotel staff and other travellers.
11 questions
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Crown Point, Indiana
3 months ago
Maple Grove, Minnesota
Crown Point, Indiana
3 months ago
Rockford, Illinois
over a year ago
Red Lion, Pennsylvania
over a year ago

See all questions (11)

Questions? Get answers from City Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was at the front with a good street view, but a bit noisy for a light sleeper.”
donnadQ9413AF, 13 Mar 2017 | Read review
“Next time I would ask for a room 'not on the train side,' but not a big deal either way.”
Shoebacca16, 2 Feb 2017 | Read review
“Best view at the front of the building, probably quietest on the East side”
JLDad, 4 Jan 2017 | Read review
“quiet floors and you can catch the train right around the corner.”
mshell5, 1 Jan 2017 | Read review
“Hotel is next to the Belmont "L" station - get a room on the East side to reduce noise.”
  • Overlooking Belmont - the
  • The sitting room of the King Suite
  • The bedroom area
280carlw, 27 Nov 2016 | Read review
5 of 5