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City Suites Hotel

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Traveller (117)
Room & Suite (160)
Dining (1)
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Overview
  • Excellent41%
  • Very good38%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Wheelchair Access
3 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (569)
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Show reviews that mention
All reviewswrigley fieldbelmont stationcontinental breakfastann sathercubs gametrain stationgreat locationhard boiled eggshonor baryogurtshower gelan older buildingbrown linesmall hotelmini barwithin walking distancecity noise
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171 - 175 of 550 reviews
Reviewed 1 January 2016 via mobile

Hotel is ideally located next to the Red and brown line train station which makes getting to anywhere a bit easy. There was a bit of a smell when we first got out of the elevator to the second floor, not sure if this floor...More

Thank Dolphin01
Response from Hotel M, Manager at City Suites HotelResponded 9 January 2016

Dear Guest, Thank you for taking the time to write about your experience at our hotel. We are glad you enjoyed your stay. We are going to look into the smell issue. We look forward to your next visit. Thanks again!

Reviewed 31 December 2015

The radiator made horrible sounds. The only way to get rid of the sound was to turn it off which meant no heat. I could hear the train conductor every 10 minutes the train went through. There was not enough room in bathroom for putting...More

Thank stockmom123
Response from Hotel M, Manager at City Suites HotelResponded 9 January 2016

Dear guest, I wanted to thank you for choosing City Suites Hotel for your visit to Chicago. I apologize that your experience did not meet your expectations. Thank you again, Maria Lipan

Reviewed 30 December 2015

Worth a try, not in streeterville/downtown tourist area but quick access by El red line very close. If you would prefer to stay in a real neighborhood where people live this is probably one of the better options. I saw a lot of complaints regarding...More

Thank David S
Response from Hotel M, Manager at City Suites HotelResponded 9 January 2016

Dear David, Thank you for choosing the City Suites Hotel for your recent trip to Chicago. I saw your detailed comments and wanted to let you know we appreciate your feedback. I hope we have another opportunity to welcome you back. We will do everything...More

Reviewed 22 December 2015 via mobile

I find it hard pressed to beat this location for the price. I love the style of this hotel. There is in floor heat in the bathroom which is always a welcome surprise. The beds are very comfortable and the rooms are spacious enough for...More

Thank Randy Z
Response from Hotel M, Manager at City Suites HotelResponded 23 December 2015

Dear Randy, We are happy to hear you enjoyed your stay and would like to thank you for taking the time to share your thoughts. We hope to welcome you back soon. Maria Lipan Area Manager

Reviewed 10 December 2015

6 of us came to Chicago to see a friend and City Suites had been recommended by another friend. We all thought the rooms were great--well appointed, sweet rooms, a really nice common area where we sat and drank wine before our event. The staff...More

2  Thank suziqp
Response from Hotel M, Manager at City Suites HotelResponded 23 December 2015

Dear Suzi, Thank you for your wonderful review. We are happy that you enjoy our location, friendly staff, and comfortable guest room. Happy holidays! Maria Lipan Area Manger

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$132 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Family Hotel in Chicago
#81 Romantic Hotel in Chicago
#92 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$132 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Family Hotel in Chicago
#81 Romantic Hotel in Chicago
#92 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveller (117)
Room & Suite (160)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Caitlin W
3 January 2018|
AnswerShow all 3 answers
Response from WEB2018 | Reviewed this property |
I believe that they do. yes.
0
Votes
Timbones
27 November 2017|
AnswerShow all 2 answers
Response from Julie P | Reviewed this property |
No key needed for the elevator and I don't recall a safe in the room.
0
Votes
Room Tips
"get room on side of hotel away from train station if you plan on getting any sleep"
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"back is noisy from train station, front is noisy from street."
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"Definitely not Room 311"
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"Turn the heat down when you arrive it works great but takes a long time to respond."
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