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Sofitel Chicago Magnificent Mile

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#21 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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Sofitel Chicago Magnificent Mile
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3,995 Reviews from our TripAdvisor Community

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Showing 3,399: English reviews
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Melbourne - Australia
Reviewed 2 days ago NEW

Loved our stay at The Sofitel Magnificent Mile. Our very spacious luxurious room was very clean with brilliant views over Lake Michigan from the 34th floor. The location is ideal for getting around Chicago on foot. I have to say this Hotel has one of the best French pastry chefs world wide. Their French pastries were second to none!! As...

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Helpful?
Thank Evie61
Mequon, WI
HOTEL’S FAVOURITE REVIEW
Reviewed 15 January 2017

We stayed at the Sofitel Chicago Water Tower 12/27-12/29 to celebrate our 25th wedding anniversary. When we checked in we were told as Platinum members we were going to get an upgrade to a junior suite. We were thrilled but when we open the door to our suite on the 32nd floor we were blown away to find out we...

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5Thank Midwest G
About Hotel's Favourite Review
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Midwest G, Thank you very much for posting this review about your recent stay with us, for your 25th anniversary celebration! We are so glad to know we were able to make this special occasion even more special for you, and it is always such a pleasure to welcome back our loyal guests. We look forward to having you...

Wichita, Kansas
Reviewed 2 days ago NEWvia mobile

Fabulous hotel --my favorite in Chicago and even when I'm in town I always stop by for cocktails--bar has awesome quaint view and is a great atmosphere ....crowded and fun--love the smell upon walking into the hotel --refreshing

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Thank JILL9853
Reviewed 2 days ago NEW

I had a pleasant stay and they were very accommodating. One of the big reasons why I booked this hotel is because of the great location and I was not disappointed. Chicago is a beautiful city with a rich history that I was happy to experience.

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Thank Liam L
Pensacola, Florida
Reviewed 3 days ago NEW

The hotel has a very upscale, welcoming lobby that matches it's description of a luxury hotel, but I found the room to be lacking. The rooms are European styled, but are also European small. I stayed in a room with 2 double beds and the decor reminded me of what you would find in an Ikea. It was much smaller...

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Thank LeonMart
Dallas
Reviewed 6 days ago NEWvia mobile

We stayed in the nicest style of suite offered. The room was huge with great views because it was on a corner. Everything looked great, but unfortunately the furniture wasn't very comfortable. The bed was lumpy. The stylish couches were not great places to sit. All of the employees were very friendly helpful. The room service menu was impressive. The...

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1Thank Troy M
Houston, Texas
Reviewed 6 days ago NEW

Love the decor, super clean and friendly but professional staff. Great Location. Quality of food (needs step up) to be according with the hotel. Very comfortable bed & great restrooms, set up, size & decor.

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Thank Gianfranco P
Bloomfield, MI
Reviewed 6 days ago NEW

Our latest stay at this Sofitel location, I think our fourth, was all that we expected. From the sexy fragrant lobby, to the smooth check in, to a dependable comfortable room. All great. Work being done on bar and workout room were the only negatives. A well positioned property, with tons of amazing food and shopping within walking distance.

Review collected in partnership with this hotel
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Thank NancyG
Paradise Valley, Arizona
Reviewed 6 days ago NEW

This hotel is wonderful. My daughter and I recently visited Chicago to tour colleges and see Hamilton, and we took a guess on where to stay in the general downtown area. Everything here was exceptional from the service at the door to the from desk to the cafe to the comfortable and well-appointed room to the ease of check-in and...

Review collected in partnership with this hotel
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Helpful?
Thank Kim K
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Kim K, Thank you very much for posting this review and thank you for choosing the Sofitel for your mother/daughter trip to Chicago! We are so delighted to read your compliments and we thank you for sharing the exceptional service you received from our teams. We look forward to your next trip to Chicago and stay with us.

Reviewed 1 week ago NEWvia mobile

Very comfortable and reasonably priced 4* hotel in the heart of Chicago downtown. Superb location. Very clean rooms. Modern bathrooms. Bar open late. Our rate included breakfast which was way above average. Highly recommend.

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Helpful?
Thank Bartłomiej N

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $253 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Romantic Hotel in Chicago
#9 Business Hotel in Chicago
#10 Family Hotel in Chicago
#19 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
42 questions
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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For great views ask for a room as high as possible.”
 of 5 bubbles Evie61, 24 Mar 2017 | Read review
“Ask if you can get upgraded to one of their larger rooms...it doesn't hurt to ASK!”
 of 5 bubbles 634deborahs, 14 Mar 2017 | Read review
“Any room at the Sofitel-Chicago is worthwhile. Go for a view of the city, if you wish,. You will never be disappointed with any room there.”
 of 5 bubbles 214bobby, 10 Mar 2017 | Read review
“None needed, both rooms were excellent ”
 of 5 bubbles Gael00, 10 Mar 2017 | Read review
“higher floor would yield better view”
 of 5 bubbles clarissan2013, 2 Mar 2017 | Read review
5 of 5