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Renaissance Chicago O'Hare Suites Hotel

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#58 of 188 Hotels in Chicago
Certificate of Excellence
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960 Reviews from our TripAdvisor Community

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Showing 918: English reviews
Hutchinson, Kansas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 June 2014

I only stayed one night at this hotel, but it was great. The room was beautiful, very spacious. The room I stayed in had a small seating area with a desk that had a couch with a pull-out, and the bed was big and comfortable. The bathroom was spacious as well. Overall the room was very nice. The hotel has... More 

Helpful?
Thank ccoker87
Arlington, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2014

When you have stayed in a hotel for 26 days over 5 visits in two months, you develop a true sense of how well run it is or isn't. Most importantly the people working in the hotel can make or break a stay. The staff makes me feel like I am part of a wonderful extended family. It starts at... More 

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Thank flowers113
Columbus, Ohio
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 June 2014

I was worried that this hotel was far from Chicago downtown and also near airport. But when I arrived at hotel, I had a pleasant surprise. Hotel was very clean and modern. Staff was very nice. This hotel only had suites and it had plenty of space. The breakfast was good with hot and cold items. They also had big... More 

Helpful?
Thank J Y
Ottawa, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 June 2014

Our school group of 32 travelers had the unpleasant experience of suffering a delayed aircraft that was eventually cancelled. This occured whilst we stood, passports in hand, at the departure gate. The airline claimed no responsibility for the cancellation and I will not vent my frustrations with United here other than to say we were on our own with 22... More 

Helpful?
Thank James H
Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you so much for your kind response about your stay with us! I am so glad that we were able to turn a bad situation into a pleasant experience. We’re very fortunate to have an associate like Morgan on our team, he truly strives to connect with every guest he encounters. Your kind comments will make his day and... More 

Illinois City, Illinois
1 review
Reviewed 4 June 2014

Hotel was very clean and very nice. Room was large, with a very large, clean bathroom. Hotel staff wes great! Morgan (from the front desk) was a huge help and very knowledgeable about the hotel and the area. We would stay there again.

Helpful?
Thank 4657J998
Madison, Wisconsin
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 June 2014

The staff at the front desk was very friendly and helpful. The hotel itself was very well-kept and the room was lovely. The bed was really comfortable, as was everything else. They allowed us a late check-out. However, as others have said, everything is extra: parking, internet, etc. I find this to be pretty typical of hotels near airports. I... More 

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Thank suzbeern
Waynesville, Missouri
Level Contributor
3 reviews
Reviewed 31 May 2014

There is a laundry list of issues I experienced during my two day visit, some bigger than others: 1) When making the reservation, a few weeks in advance, I requested a room with two beds. While it said one may not be available, you would think they would know if one was available at that time, and if so, it... More 

Helpful?
Thank vertigo220
Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for writing and bringing your concerns to my attention. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the inconveniences imposed during your stay. These details do make a trip and we regret we missed the mark during your stay. Your feedback is important to us as guest satisfaction is our... More 

Sioux Falls, South Dakota
Level Contributor
103 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 31 May 2014

They charge extra for everything: Internet, parking, coffee/tea in the lobby. You can park at the Cumberland stop for $12 for 24-hours or $5 for 12-hours rather than the $24/night charged by the hotel. Their airport shuttle only runs every 30 minutes, but the hotel is very convenient to the Cumberland Blue Line station. It's just across the Bennigan's parking... More 

Helpful?
Thank Ann F
Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for writing and bringing your concerns to my attention. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the inconveniences imposed during your stay. These details do make a trip and we regret we missed the mark during your stay. Your feedback is important to us as guest satisfaction is our... More 

Zagreb, Croatia
Level Contributor
114 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 29 May 2014

This hotel is a standard airport hotel with big, spacious rooms. Nowadays this is not a standard anymore and I think that the management should reconsider this. Especially because this is the airport hotel where internet is essential for cheek-in.

Helpful?
Thank IIM612
Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you so much for taking the time to share your comments with us. I am pleased to see that you enjoyed our spacious accommodations. Feedback from our guests is incredibly important to us and we will certainly take your comments into consideration. We hope to see you again in the near future. More 

Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 28 May 2014

Renaissance OHare review Flawless check in thanks to Alketa and her big smile! Also a big thanks to Morgan with helping with our park and fly arraignments. The room (1025) very nice, clean and well updated. We decided to try the Renaissance, instead of our usual down the street, We were blown away by the room, separate bedroom connected directly... More 

Helpful?
Thank Weluvdr

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Representing the epitome of sophistication, the Renaissance Chicago O'Hare Suites Hotel exudes the soul of a boutique and the amenities of a state-of-the-art Chicago, Illinois, hotel. Located steps from the "L" Blue Line to Chicago and boasting complimentary 24-hour shuttle service to O'Hare Airport (ORD), this hotel in Chicago, Illinois, is a traveler's reprieve. Discover modern yet indulgent Chicago, IL, hotel suites featuring luxurious bedding, functional design and technology. Delight in unique culinary creations at Fresh, our restaurant serving American fare, or indulge in a carefully crafted cocktail at R-Bar, offering R-tinis in a stimulating and lively atmosphere. Adhering to the vision of offering more, this stylish Chicago boutique hotel provides the ultimate in meeting and event space, perfect for corporate meetings or elegant receptions. Discover an elevated sense of modern luxury at Renaissance Chicago O'Hare Suites Hotel. ... more   less 

Additional Information about Renaissance Chicago O'Hare Suites Hotel

Address: 8500 W Bryn Mawr Ave, Chicago, IL 60631-3203
Region: United States > Illinois > Chicago > O'Hare
Price Range: $140 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago O'Hare Suites Hotel 4*
Number of rooms: 362
Reservation Options:
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Also Known As:
Renaissance Chicago o`Hare Hotel Chicago
Chicago Renaissance
Hotel Style:
#14 Best Value Hotel in Chicago
#36 Luxury Hotel in Chicago
#44 Business Hotel in Chicago
#57 Romantic Hotel in Chicago
#83 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Chicago O'Hare Suites Hotel staff and other travellers.
16 questions
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Questions? Get answers from Renaissance Chicago O'Hare Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Away from the elevator”
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“The soundproofing was excellent for being near the airport. No views to speak of from any side.”
 of 5 bubbles K2Again, 9 Nov 2016 | Read review
“I love the side facing downtown Chicago side it was quiet.”
 of 5 bubbles mrcowboy1, 23 Oct 2016 | Read review
“I over-expected and they under-delivered for my family”
 of 5 bubbles jama80, 12 Oct 2016 | Read review
“Club floors (15 and 16) with”
 of 5 bubbles SeeMoGo, 6 Sep 2016 | Read review
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