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This hotel is located in Greektown. It is a multistory slab, The rooms are small. The entire hotel is tired and desperately needs an update. Everything about this place needs updating; the carpets, the technology in the rooms, the staff training, the appointments in the...More
Response from Jessica G, Manager at Crowne Plaza Chicago West LoopResponded 1 week ago
Thank you for taking the time to share your opinions and review of your stay. We strongly consider the views of our past guests to drive the services and experience we deliver each day and appreciate your feedback. Our ownership and leadership teams...More
This hotel was immaculate & modern, with a wonderfully helpful staff. The posted rates seemed high, but there are many discounts available: AARP, AAA, negotiated rates with Rush Hospital and a pre-pay option that was non-refundable but excellent.
Parking is valet only, and was actually...More
1 Thank Tracey H
Response from Jessica G, Manager at Crowne Plaza Chicago West LoopResponded 16 August 2017
Dear Tracey H,
Thank you so much for your five-star review and comments! We thank you also for the opportunity to host you on your recent trip to Chicago. We share all of our guests' feedback with our colleagues and are excited to give them...More
We have stayed at Crowne Plaza West Loop several times, and the customer service has always been terrific. It is such a pleasure to be treated like your happiness really matters! Today I spoke with "DePrea" to book an upcoming trip, she was so wonderful,...More
Spent two nights at the Crown Plaza West Loop in Chicago. Got one room with two beds. My family of 4 stayed two nights and enjoyed our visit. The hotel was close enough to walk to most places but not too close to anything where...More
I stayed at the Crowne Plaza Chicago West Loop for a conference and was pleased with the lobby and my room. The lobby was modern and had comfortable chairs to sit in between meetings. My room was nicely furnished, clean and comfortable. The bathroom was...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$101 - US$283 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#90 Business Hotel in Chicago
#90 Family Hotel in Chicago
Non-Smoking Rooms ,
Number of rooms
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Fulton Market, Randolph Market, Jackson Boulevard and Greek Town make up the West Loop. The neighborhood is best known as the location of Oprah Winfrey’s Harpo Studios, but this downtown neighborhood is also an up-and-coming spot for Chicago’s trendsetters. Several sub-neighborhoods within West Loop make this a unique neighborhood to visit. Dotted with factories and warehouses, West Loop is packed with various types of
dining and nightlife options. If your timing is right, you can take part in neighborhood events like the West Loop Farmers Market, Craft Beer Fest, or the Randolph Street Market Festival.
Response from Jessica G | Property representative |
Union Park is a mile form the hotel. Crime is low in the West Loop neighborhood and there are lots of people on foot walking to and from restaurants and bars at all hours of the day. It is a safe area.
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"Our room was a suite and had a balcony! It was fantastic having a huge view of the city!"