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Crowne Plaza Chicago West Loop

1,132 reviews
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Traveller (243)
Room & Suite (112)
Dining (10)
Overview
  • Excellent34%
  • Very good40%
  • Average19%
  • Poor4%
  • Terrible3%
Travellers talk about
“united center”(57 reviews)
“whole foods”(45 reviews)
“randolph street”(11 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
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Rooms
Dec 24Dec 25
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,132)Write a Review
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389
392
197
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45
Show reviews that mention
All reviewsunited centerwhole foodsrandolph streetsears towervalet parkingunion stationclose to downtowncab ridewithin walking distancebusiness hotelheart of downtownfront desk stafftwo blocksbusiness tripblue linehotel restaurantthe room was nice
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1 - 5 of 1,073 reviews
Reviewed 2 days ago

My husband and I decided to have a weekend getaway in chicago because he won some Chicago Bull tickets. We wanted to stay at a hotel close by the United Center so we came across the Crowne Plaza, once we arrived it was awesome customer...More

Thank daniellecurtis03
Hotel's Favourite
Reviewed 14 August 2017

This hotel was immaculate & modern, with a wonderfully helpful staff. The posted rates seemed high, but there are many discounts available: AARP, AAA, negotiated rates with Rush Hospital and a pre-pay option that was non-refundable but excellent. Parking is valet only, and was actually...More

1  Thank Tracey H
Response from Jessica G, Manager at Crowne Plaza Chicago West LoopResponded 16 August 2017

Dear Tracey H, Thank you so much for your five-star review and comments! We thank you also for the opportunity to host you on your recent trip to Chicago. We share all of our guests' feedback with our colleagues and are excited to give them...More

Reviewed 2 days ago

In town for a concert at the United Center and wanted a convenient and nice place for the overnight stay. Check-in and valet parking service were friendly and very accommodating. We enjoyed dinner in Greek Town which was only a two bloc walk. The drive...More

Thank zimmys57
Reviewed 3 days ago via mobile

Two very good friends of mine were going to the Chicago Bulls game 12/09/17. They needed a hotel to nearby so I suggested the crowne plaza and ask for Simeon who made my stay amazing and funny after giving me some great parking suggestions. So...More

Thank Shavar M
Reviewed 1 week ago

We stay at the Crowne Plaza West Loop because of its location to great restaurants, access to downtown venues and its location to family. We continue to come back again and again because of the great customer service! We recently stayed over the Thanksgiving holiday....More

Thank Becky R
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Traveller (243)
Room & Suite (112)
Dining (10)
Hotel & Grounds (133)
Bathroom (17)
Business Centre & Event Rooms (4)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$93 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Family Hotel in Chicago
#90 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Family Hotel in Chicago
#90 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Nearby
West Loop
Fulton Market, Randolph Market, Jackson Boulevard and
Greek Town make up the West Loop. The neighborhood is
best known as the location of Oprah Winfrey’s Harpo
Studios, but this downtown neighborhood is also an
up-and-coming spot for Chicago’s trendsetters. Several
sub-neighborhoods within West Loop make this a unique
neighborhood to visit. Dotted with factories and
warehouses, West Loop is packed with various types of
...More
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