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    Crowne Plaza Chicago West Loop

    733 W Madison St, Chicago, IL 60661-2401
    +1 877-859-5095
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    2017-12-04 2017-12-05
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    US$153
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    Traveller (243)
    Room & Suite (112)
    Dining (10)
    Overview
    • Excellent34%
    • Very good40%
    • Average19%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “greek town” (85 reviews)
    “united center” (57 reviews)
    “whole foods” (45 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
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    Rooms
    Dec 4Dec 5
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,126)
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    1 - 5 of 1,068 reviews

    Reviewed 1 week ago via mobile

    This hotel is located in Greektown. It is a multistory slab, The rooms are small. The entire hotel is tired and desperately needs an update. Everything about this place needs updating; the carpets, the technology in the rooms, the staff training, the appointments in the...More

    Thank TheGardener97210
    Response from Jessica G, Manager at Crowne Plaza Chicago West LoopResponded 1 week ago

    Dear TheGardnered97210, Thank you for taking the time to share your opinions and review of your stay. We strongly consider the views of our past guests to drive the services and experience we deliver each day and appreciate your feedback. Our ownership and leadership teams...More

    Hotel's Favourite
    Reviewed 14 August 2017

    This hotel was immaculate & modern, with a wonderfully helpful staff. The posted rates seemed high, but there are many discounts available: AARP, AAA, negotiated rates with Rush Hospital and a pre-pay option that was non-refundable but excellent. Parking is valet only, and was actually...More

    1  Thank Tracey H
    Response from Jessica G, Manager at Crowne Plaza Chicago West LoopResponded 16 August 2017

    Dear Tracey H, Thank you so much for your five-star review and comments! We thank you also for the opportunity to host you on your recent trip to Chicago. We share all of our guests' feedback with our colleagues and are excited to give them...More

    Reviewed 1 week ago

    We have stayed at Crowne Plaza West Loop several times, and the customer service has always been terrific. It is such a pleasure to be treated like your happiness really matters! Today I spoke with "DePrea" to book an upcoming trip, she was so wonderful,...More

    Thank T O
    Reviewed 2 weeks ago via mobile

    Spent two nights at the Crown Plaza West Loop in Chicago. Got one room with two beds. My family of 4 stayed two nights and enjoyed our visit. The hotel was close enough to walk to most places but not too close to anything where...More

    Thank David H
    Reviewed 2 weeks ago

    I stayed at the Crowne Plaza Chicago West Loop for a conference and was pleased with the lobby and my room. The lobby was modern and had comfortable chairs to sit in between meetings. My room was nicely furnished, clean and comfortable. The bathroom was...More

    Thank vacation399
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$101 - US$283 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #90 Business Hotel in Chicago
    • #90 Family Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, IHG, Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, Cancelon, Orbitz, getaroom.com, HotelQuickly and TripOnline SA so you can book your Crowne Plaza Chicago West Loop reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • West Loop
    • Also Known As
    • Crowne Plaza Chicago - The Metro Hotel Chicago ,
    • Chicago Crowne Plaza ,
    • Crowne Plaza Chicago Metro
    Add Photo Photos
    Traveller (243)
    Room & Suite (112)
    Dining (10)
    Hotel & Grounds (133)
    Bathroom (17)
    Business Centre & Event Rooms (4)
    Nearby
    West Loop
    Fulton Market, Randolph Market, Jackson Boulevard and
    Greek Town make up the West Loop. The neighborhood is
    best known as the location of Oprah Winfrey’s Harpo
    Studios, but this downtown neighborhood is also an
    up-and-coming spot for Chicago’s trendsetters. Several
    sub-neighborhoods within West Loop make this a unique
    neighborhood to visit. Dotted with factories and
    warehouses, West Loop is packed with various types of
    ...More
    Sponsored by:
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    1.66 km away
     
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    .45 km away
     
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    .49 km away
     
    Nearby Restaurants
    Greek Islands Restaurant
    1,010 reviews
    .20 km away
    Athena Greek Restaurant
    307 reviews
    .23 km away
    Parlor Pizza Bar
    116 reviews
    .31 km away
    Mariano's
    105 reviews
    .06 km away
    Nearby Attractions
    Old St. Patrick's Church
    53 reviews
    .26 km away
    Greektown
    109 reviews
    .37 km away
    National Hellenic Museum
    19 reviews
    .42 km away
    Batcolumn
    5 reviews
    .34 km away
    Ask a question
    Questions & Answers
    Donna C
    16 August 2017|
    AnswerShow all 5 answers
    Response from CavalierLady | Reviewed this property |
    You can check on Spot Hero for more affordable parking options. I do not believe there is a local shuttle. The CTA is very easy to navigate. There is a Walgreen's a block away that sells CTA passes.
    2
    Votes
    Kelemvor33
    18 July 2017|
    AnswerShow all 2 answers
    Response from slbeall | Reviewed this property |
    No, there is no hot tub/pool at this hotel.
    0
    Votes
    Elizabeth M
    29 June 2017|
    AnswerShow all 5 answers
    Response from Jessica G | Property representative |
    Union Park is a mile form the hotel. Crime is low in the West Loop neighborhood and there are lots of people on foot walking to and from restaurants and bars at all hours of the day. It is a safe area.
    1
    Vote
    Room Tips
    "Our room was a suite and had a balcony! It was fantastic having a huge view of the city!"
    Read review
    "My Room was very quiet."
    Read review
    "Great views if you get a room with a balcony."
    Read review
    "Good price, parking on-site and many restaurants and supermarkets close by"
    Read review
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