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    Crowne Plaza Chicago West Loop

    733 W Madison St, Chicago, IL 60661-2401
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$205
          US$162
          SAVE US$43
          US$205
          US$162
          SAVE US$43
          US$205
          US$162
          SAVE US$43
          Traveller (234)
          Room & Suite (116)
          Dining (7)
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          Overview
          • Excellent34%
          • Very good40%
          • Average19%
          • Poor4%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Parking
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Housekeeping
          3.5 Star Hotel
          All hotel details
          Offers from Crowne Plaza Chicago West Loop
          Special Offer: Book Direct and Save
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          Hampton Inn Chicago Downtown West Loop
          259 reviews
          #9 of 189 hotels in Chicago
           
          Holiday Inn Chicago Downtown
          667 reviews
          #117 of 189 hotels in Chicago
           
          Hotel Chicago West Loop / Illinois Medical District
          164 reviews
          #120 of 189 hotels in Chicago
           
          Homewood Suites by Hilton Chicago West Loop
          33 reviews
          #126 of 189 hotels in Chicago
           
          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,057)
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          There are newer reviews for Crowne Plaza Chicago West Loop See the most recent reviews

          351 - 355 of 1,004 reviews

          Reviewed 26 April 2015

          Thank you to the two managers, Michael and Michael and front desk rep, Juanita, who were extremely helpful when my USPS packages never arrived on property. The room was comfortable and very convenient for business meetings on W. Madison although the highway-side rooms are a...More

          1  Thank queson1973
          Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 24 August 2015

          Dear queson1973, Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again. I wil certainly pass on your comments to...More

          Reviewed 24 April 2015 via mobile

          Had An amazing time at the crowne plaza in Chicago downtown. The staff was very helpful and accommodating my needs as I wanted to. They helped me set up a suprise for my girlfriend along with order what I needed as well. Clean rooms and...More

          1  Thank jsingh03
          Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 8 July 2015

          Dear jsingh03, It is great to hear that our team was able to create such a memorable experience for you and your girlfriend. I will definitely pass along your comments to the team. Please look for us on your next trip to Chicago so that...More

          Reviewed 23 April 2015

          Stayed here three nights on business; standard thing, just really there to sleep. As always, some good and bad, but no "ugly" to report. First the good: 1) the employees all were super-polite and positive, from the front desk to the bell desk. It was...More

          1  Thank GhostRider76
          Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 29 April 2015

          Dear Ghostrider 76, Thank you for your review of the Crowne Plaza. It really is great to hear that you received the top level of service that we always strive to achieve. We want you to feel at home and sounds like we accomplished that....More

          Reviewed 17 April 2015 via mobile

          The Hotel is really nice and very clean... The only problem was that we had to call room service again to make them clean our room because they forgot to do it. Besides that it is a very pleasant hotel to stay.. the hotel is...More

          4  Thank Merci04
          Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 24 August 2015

          Dear Merci04, Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again. Regards, Cole Mansfield General Manager

          Reviewed 16 April 2015

          I stayed here 2 nights while attending a convention recently. It was okay, but nothing special. The room was modern and clean. I loved the magnifying mirror in the bathroom. The shampoo wasn't that horrible bath and body works stuff it seems every hotel has....More

          2  Thank Jen S
          Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 24 August 2015

          Dear Jen S, We appreciate your candid feedback from your stay at the Crowne Plaza Chicago Metro. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do...More

          Hampton Inn Chicago Downtown West Loop
          259 reviews
          #9 of 189 hotels in Chicago
           
          Holiday Inn Chicago Downtown
          667 reviews
          #117 of 189 hotels in Chicago
           
          Hotel Chicago West Loop / Illinois Medical District
          164 reviews
          #120 of 189 hotels in Chicago
           
          Homewood Suites by Hilton Chicago West Loop
          33 reviews
          #126 of 189 hotels in Chicago
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$174 - US$325 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #90 Business Hotel in Chicago
          • #90 Family Hotel in Chicago
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 398
          • Reservation Options
          • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Crowne Plaza Chicago West Loop reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Illinois >
          • Chicago >
          • West Loop
          • Also Known As
          • Crowne Plaza Chicago - The Metro Hotel Chicago ,
          • Chicago Crowne Plaza ,
          • Crowne Plaza Chicago Metro
          Add Photo Photos
          Traveller (234)
          Room & Suite (116)
          Dining (7)
          Hotel & Grounds (125)
          Bathroom (17)
          Business Centre & Event Rooms (3)
          Nearby
          West Loop
          Fulton Market, Randolph Market, Jackson Boulevard and
          Greek Town make up the West Loop. The neighborhood is
          best known as the location of Oprah Winfrey’s Harpo
          Studios, but this downtown neighborhood is also an
          up-and-coming spot for Chicago’s trendsetters. Several
          sub-neighborhoods within West Loop make this a unique
          neighborhood to visit. Dotted with factories and
          warehouses, West Loop is packed with various types of
          ...More
          Sponsored by:
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          Nearby Restaurants
          Greek Islands Restaurant
          952 reviews
          .20 km away
          Athena Greek Restaurant
          285 reviews
          .23 km away
          Mariano's
          95 reviews
          .02 km away
          Santorini Restaurant
          182 reviews
          .17 km away
          Nearby Attractions
          Union Station
          656 reviews
          .65 km away
          Old St. Patrick's Church
          49 reviews
          .29 km away
          Chicago Union Station
          64 reviews
          .64 km away
          Greektown
          105 reviews
          .36 km away
          Questions & AnswersAsk a question
          Darren G
          Do rooms have a refrigerator?
          25 April 2017|
          Answer Show all 6 answers
          Response from Austin L | Reviewed this property |
          Some do. Just call and request one
          1
          Vote
          Jolene912
          Hi, did they have keurig or other coffee pot in the room? If yes, was it good coffee with real cream or just powder? Thank you. I'm going for a week & I often bring my own coffee pot.
          30 March 2017|
          Answer Show all 2 answers
          Response from Jessica G | Property representative |
          Hello, there's a one-cup coffee pot in the room with single serve coffee portions. In the lobby each morning (even weekends!), the hotel has a complimentary coffee station with liquid creamers, syrups and Lavazzo coffee... More
          1
          Vote
          Jolene912
          Hi, did they have keurig or other coffee pot in the room? If yes, was it good coffee with real cream or just powder? Thank you. I'm going for a week & I often bring my own coffee pot.
          30 March 2017|
          Answer Show all 2 answers
          Response from Peace500 | Reviewed this property |
          It was not Keurig but was "good enough" for me. They have liquid creamers. They also have coffee in the lobby weekday mornings. Hope this helps.
          1
          Vote
          Room Tips
          "If you're there on the weekend when construction isn't occurring opt for a high floor as opposed to a..."
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          "Ask for a room on the south side of the hotel for a view of the city"
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          "Room looking to the south, construction on the north"
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          "a lot of construction in the area but the staff will help you maneuver it. You cannot hear construction in..."
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